Capili, Roxanne Joan B.
Current Address: ** ***** ********* ****. ******* Malolos City Bulacan
Contact #: +639********* / 093********
Job Objectives:
To excel in a suitable position by applying my academics and professional experience, to strike towards fulfilling the job responsibilities assigned to me. I assure to uphold your quality standards policies and Procedures.
Work Experience:
Viking Ocean Cruises -MMC
May 20, 2018 to June 24, 2020
Position: Asst. Stateroom Stewardess
Job Description:
Responsible to bring any items required to and from other areas for the upkeep of the sections
Cleaning bathroom & toilets
Keeping the lockers properly stock of clean linen and amenities up to par level Daily transportation and collection of clean/dirty towels/linen to from the laundry to their designated section
Reporting maintenance issues
Daily interaction with our guests and assists them Handles and distribute luggage
Philippine Transmarine Carriers Inc.
June 21, 2017 - January 6, 2018
Position:Cabin Stewardess
Job Description:
Keeping guest room neat and clean, according to standard. Meet the customer satisfaction by providing good service, prioritize guests' requests On embarkation, provide efficient cleaning duty according to the instruction of the Chief housekeeper / Hotel manager in such no trace of previous occupants. Does the laundry duty, provide a constant supply of clean linens for the entire hotel. Doing kitchen helper, like washing and drying kitchen pot/utensils in clean and orderly condition, sweeping and mopping of the floor,
Magsaysay Maritime Corporation –Aida Cruises
April 19, 2012 – July 14, 2016
Position: Cabin Stewardess
Job Description:
Provides a well-arranged and clean cabin according the standards. Meet the customer satisfaction by providing good service, prioritize guests’ requests On embarkation, provide efficient cleaning duty according to the instruction of the Housekeeper / Hotel Manager in such no trace of previous occupants Emarat Petroleum Company – Retail Facility
November 21, 2008 – October 9, 2011
Position: Senior Service Assistant
Job Description:
Assist customer in the C-store politely
In charge of doing cashiering
Merchandising product in the store according to FIFO system Doing the daily inventory and reports
Encoding of daily invoices
Caltex Petroleum, Philippines
September 2008 – November 18, 2008
Position:Assistant Supervisor
Job Description:
Handles the station properly and according to the SOP Gives the daily briefing to the staff on important matters Deal with the staff according to SOP
Prepare report and submit to the Manager
Handles the Customer Complaints accordingly
Red Ribbon Bakeshop – Binondo Manila, Philippines
November 2007 – April 2008
Position:Service Crew / Red Ribbon Delivery Coordinator Job Description:
Handles bulk order, reservation and advance order
Accept and assembles delivery and take out order
Telephone operator
Cashier
Maintain cleanliness
Grand Boulevard Hotel – Malate Manila, Philippines March – July 2007
Position:Purchasing Assistant
Job Description:
Telephone operator
Handles payment for dealers
Making of Petty Cash Voucher
Filing of market list
Make quotation for the equipment needed in the hotel Makati Palace Hotel – Makati City, Philippines
May – October 2006
Position: Room Attendant / Laundry
Job Description:
Do the room check
Check busted lights and some equipment that are not functioning Pick-up the guest laundry
Cleans the guest rooms
GREENWICH PIZZA CORPORATION
Nov. 23, 2004 to June 23, 2004
POSITION:Service Crew
Job Description:
Prepares the customer orders
Prepares different flavors of the pizza according to the customer’s order Assist the dispatch area whenever there’s bulk order Bust out tables and bring it to the dishwasher’s area Maintains cleanliness
Personal Data:
Date of Birth:December 24, 1985
Birthplace: Manila
Languages: English, Tagalog & some Arabic
Civil status: Single
Height : 160.02cm
Weight: 60 kg
Father : Rolando F. Capili - Deceased
Mother:Josefina B. Capili - Housewife
Educational Attainment:
Tertiary: La Consolacion College
Manila
BSBA Major in Business Management (Undergrad)
2003 - 2004
Secondary: La Consolacion College
Mendiola Manila
1999 – 2003
Primary: Holy Child Parochial School
Pinaglabanan, San Juan
1993 – 1999
Seminar &Training Attended:
Nov. 24, 2014 Carnival Code of Business Conduct and Ethics On-board, Aida Cruise
Feb. 13-Mar. 3, 2012 AIDAadvance Housekeeping Program Magsaysay Institute of Hospitality & Culinary Arts April 16, 2009 FOOD SAFETY AND FOOD HYGIENE
Sharjah, United Arab Emirates
Hygiene Awareness and Food Safety
Character References:
Angela Rios
Floor Supervisor Aida Cruises
Shiekh Ilyas Ahamad
Supervisor Emarat Petroleum Company
In the above facts and figures are true and correct to the best of my knowledge, I assure you sir/ma’am if you give me a chance to work under your kind control. I shall discharge my duties to the entire satisfaction of your organization.
Thank you.