Victor Per Roque

Email: adhboj@r.postjobfree.com

Contact #: +639*********

Block 2 Lot 7 Villa Catalina Subdivision, Antipolo City, Rizal 1870

Summary

Graduated from University of Santo Tomas with a degree of BS Hotel and Restaurant Management. I have been working for the hospitality industry for 5 years now specially in the restaurant. I worked on a cruiseship for 4 years where work environment is very difficult. I have no problems with working with different nationality and can adopt to constant changes. I have a great customer service skill as well and can handle guest requests and/or problems independently. I have a knowledge of proper table service specially for fine dining. Lastly and very important in our field is that I always practice standard and proper sanitation rules.

Employment History

Waiter at Costa Crociere (07/2019 – Present)

Set up tables according to the company standard set up

Ensure waiter station is clean and organize at all times, this includes before, during and after service.

Entertains guests needs and wants during and after dining, includes taking orders of food and beverages, cleaning tables and change of silver each and every course, refill drinks as the guest needs.

Ensure guest satisfaction.

Food and Beverage Attendant at Costa Crociere S.p.A. (04/2017 - 05/2019)

Prepare and set up waiter station and tables before the restaurant opens

Ensure waiter station is clean and organize at all times

Picks up food and drinks order from the galley

Clear all dirty dishes back to the galley

Assist the waiter before, during and after service

Crew Restaurant Steward at Costa Crociere S.p.A. (05/2016 - 02/2017)

In charge of the Crew Mess Operations

Opens and closes the buffett line

Maintaining the cleanliness and orderliness of buffet line, tables and chairs

Food Server at Marco Polo Ortigas (03/2015 - 08/2015)

Operations Associate at WNS Global Services (11/2012 - 01/2015)

Take in calls from clients to make reservations for hotel rooms, airline tickets and/or car rentals

Meet the daily, weekly and monthly quotas

Professional Skills

Food and Beverage Service

P.O.S.

Customer Service

Oral and Communication Skills

Education

Post-Secondary

Magsaysay Center for Hospitality and Culinary Arts

Graduated 08/2015

Focused on how to be a Professional Food Server in a Fine Dining Restaurant. Trained how to accommodate guests according to their needs and wants. Taught the basics of food handling and food safety.

BS Hotel and Restaurant Management

University of Santo Tomas

Graduated 03/2012