PROFESSIONAL EXPERIENCE SUMMARY

Health-Care IT – Clinical and Technical Project Management Experience: 2013 – Present

May 2019 – Aug 2020- Project Manager - Epic and Clinical Ancillary Applications implementations

City of Hope – Duarte, California – via DevCool Consulting

Completed Projects Overview:

Airstrip One implementation (with GE Carescape);

Penrad upgrade (Women’s Health Center);

Mosaiq Upgrade (Women’s Health Center):

Cardiology / Neurology / Respiratory-Therapy department relocations

(with Epic Cupid and Radiant teams)

Sectra PACS upgrade;

Sectra TomTec upgrade;

Rover upgrade with Scandit implementation;

Powerscribe One upgrade;

Public Health interface implementation with California State and LA County Department of Health – for Covid compliance;

Transplant Summary implementation (with Epic Beaker and Orders teams)

DiaSorin Analyzer Instrument interface connectivity with Data-Innovations and Epic – for Covid lab setup - for Microbiology Lab and Clinical-Molecular-Diagnostic Lab (with Epic Beaker team)

Projects transitioned to FTE team:

Radiology Imaging Center (with Epic Radiant, Rev Cycle, Access and HIMs teams)

Interventional Radiology Expansion (with Epic Radiant, Rev Cycle, Access and HIMs teams)

Muse (GE) Cardiology EKG applications upgrade;

NucTrac (NMIS) implementation (with Epic Radiant and Orders teams)

Hologic Upgrade (Women’s Health Center);

Sectra Research PACS implementation.

Reason for Departure: Successful projects completion and contract completion.

April 2017 – Dec 2018 - Project Manager - Epic and Clinical Ancillary Applications implementations

Enloe Medical Center - Chico, California – via Adecco / Modis Consulting

Projects Overview:

Epic EMR / EHR and third-party applications implementations:

Philips Xper Cardiology app;

McKesson CPACS/RPACS;

Horizon-Food-and-Nutrition app.

Implementation; Direct-Radiology One-PACS app;

Data-Warehouse replacement, co-location /redundancy implementations;

Cross-functional team management,

Interface integrations,

Vendor management,

Change-Management, Release-Management.

Reason for Departure: Successful projects completion and contract completion.

March, 2016 - December, 2016 - Project Manager – Cerner and Clinical Ancillary Application implementations

Indiana University Health (IUH) - Indianapolis, Indiana - via Skill-Demand Consulting

Projects Overview:

Cerner EMR/HER module implementations for IUH Hospital system and Union Hospital system;

Fetal-Link implementation

CareCompass implementation

Natus-SleepWorks upgrade / implementation at Riley Children’s Hospital;

Cross-functional team management: interface integrations, vendor management, change management, release management.

Reason for Departure: Successful projects completion and contract completion.

Feb, 2015 – March 2016 - Project Manager

Indiana University Health-Plans (IUH-P); Indianapolis, Indiana - via BcForward Consulting

Projects Overview:

ICD-10 implementation; Claims Clearinghouse management;

Cross-functional team management, interface integrations, vendor management, Change-Management, Release-Management.

Reason for Departure: Successful projects completion and contract completion.

May, 2014 – Dec, 2014 - Technical Project Manager

State of Michigan Office of Technology – Lansing, Michigan – via Netlogx Consulting

Projects Overview:

CMS Medicare/Medicaid-Information-Technology-Architecture (MITA) State-Self-Assessment (SSA).

Reason for Departure: Successful projects completion and contract completion.

August, 2013 – April 2014 - Manager - Solutions Delivery, Tier-2 Support, App./ Dev.

Indiana HIE / Thrive HDS, Indianapolis, Indiana

Responsibilities Overview:

Manager – Solution Delivery Team – 4 tier-2 support team members, 3 tier-3 support team members;

Manager – App/Dev Team – 6 Java developers, 2 Oracle DBA’s, 2 SQL DBA’s, 1 PostGress DBA.

Managed App/Dev team transition from Waterfall to Agile;

Scrum-Master responsibilities;

Worked closely with multiple Product-Owners;

Personnel Management responsibilities;

App/Dev. Release Management, Change Management;

DB Optimization projects;

Managed support services;

Managed applications releases for Care-Web, Docs4Docs, INPC (Indiana Network of Patient Care) data repository.

Reason for Departure: Thrive Health-Data-Systems was a Start-up venture, they closed operations by mid 2014.

Corporate IT Management, Leadership Experience: 1999-2013

Experience Summary / Overview:

IT Leadership (Supervisory, Management, Directorship) – Management of: Data-Center;

Infrastructure Life-Cycle and Releases;

Coaching, Mentoring,

IT PgM and PM responsibilities;

Managed multiple IT Resources:

Database Administrators, Support Teams,

App. / Dev. teams, Network Engineering teams,

Managed multiple vendor contracts, SLA’s and SOW’s;

Multiple OS’s, Applications – ERP’s (Epicor, Syspro), Enterprise apps (e.g.: MS-Office, Exchange, SQL, Oracle, SolarWinds, HP-Openview, etc.);

Organizational, Business-Unit productivity and IT-Operational / Efficiency applications, management of diverse corporate network environments.

February, 2011 – April, 2013 - IT Operations Manager - Pearson Education - Indianapolis, Indiana

Reason for Departure: Pearson, Inc. conducted corporate-wide reduction-in-force in 2013.

September, 2008 – August, 2010 - Manager, Systems Support / Information Technology - Prime Distribution Services - Plainfield, Indiana

Reason for Departure: PDS was acquired and restructured, pursued other opportunities.

October, 2001 – July, 2008 - Director of Information Technology - Ecological Systems, Inc. - Indianapolis, Indiana

Reason for Departure: ESI became unprofitable, conducted corporate layoffs, and closed operations by mid 2009.

Feb, 2000 – Mar, 2001 - Technical Director of Technology Operation – RedMeteor.Com - Houston, Texas

Reason for Departure: RedMeteor.com was a Start-Up venture that closed operations by mid 2001.

Feb, 1999 – Feb, 2000 - Network Engineer - EXP@NETS - Indianapolis, Indiana

Reason for Departure: Promotion / recruited by Exp@Nets executives for new Start-Up venture, RedMeteor.co

CRITICAL SKILLS OVERVIEW

HealthCare-IT and Corporate-IT Program and Project Management - Hospital EMR/EHR applications (Epic, Cerner, McKesson) implementations / upgrades / enhancements; third-party apps upgrades / implementations for CPACS, RPACS (Sectra, McKesson); Horizon Food-Nutrition-Services; Healthcare Data-Warehouse (HP, Iternity), and third-party app. integrations; Corporate IT systems and applications implementations, including ERP’s (Epicor, Syspro).

Soft Skills / Leadership Experience – Project Manager, Program /Portfolio Manager; Mentor; Trainer; Director/Managerial/Supervisory IT Leadership experiences; new PM orientations development / delivery; Mentor business-analysts, applications-analysts, call-center and service/support teams and apps, app/dev/db teams; Managing IT organizational and project-based budgets, resource planning, negotiating and implementing vendor services and deliverables. IT liaison to executive leadership, business-units, and internal / external customers.

Applications / Development Management - in both standard Project Management and Agile / Scrum environments; Release Management, Service Delivery, Controlling and Monitoring service usage and opportunities for efficiencies / improvements in app/service updates; management of full App/Dev/Ops life-cycle, managed Java developers, DBA’s (SQL, Oracle, PostGres) – utilizing Confluence and other development tools, Agile / Scrum-Master experience, utilizing Jira, etc., as well as Ux/Ui development, and overall service / app performance improvements monitoring.

Organizational Change-Management – ADKAR; Business-Process mapping / modeling, re-engineering, identifying / defining KPI’s, identifying process/workflow gaps, redundancies, and opportunities for initial and continuous improvements, and aligning operational workflows to technological utilities, tools, and efficiencies.

Capacity Planning – Managed full Program / Project budget / financials planning, timelines, identifying staff / resource requirements and gaps, vendor app / resource requirements and gaps, forecasting project / program capacity requirements, risks, mitigations, and implementation /management of planned objectives, including SLO / SLA negotiations and implementations, forecasting fulfillment of project and organizational requirements and goals.

Certifications:

In-Progress - Project-Management-Professional (PMI – PMP) –Completed all formal training and required PM hours/tenure req.

ITIL v.3 Foundations Certified - December, 2012

Medicaid Learning Center Certified Medicaid Professional (MCMP-II) - July, 2014

Pro-Chain-Enterprise Level-1 and 2 trainings (for Critical-Chain project-management tools) – Dec, 2015

EDUCATION

Master of Science – 2004

Discipline: Management

Oakland City University, Oakland City, Indiana

(Indianapolis Campus)

Bachelor of Science - 2002

Discipline: Organizational Management

Oakland City University, Oakland City, Indiana

(Indianapolis Campus)

Associate of Applied Science in Electronics Technology - 1988

Discipline: Electronics Technology

DeVry Institute of Technology, City of Industry, California

ADJUNCT-FACULTY – INSTRUCTIONAL EXPERIENCE

2005-2014: Adjunct Faculty - DeVry University, Indianapolis, Indiana - Business and Computer Technology Departments

2010–2011: Adjunct Faculty – Lincoln Technology Institute, Indianapolis, Indiana - Business and Networks Departments:

2006–2007: Adjunct Faculty – ITT Technical Institute, Indianapolis, Indiana - Business and Networking Technology Departments

2003–2004: Adjunct Faculty - Ivy Tech State College, Indianapolis, Indiana - Business and CIS Department

End.

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