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Manager Call Centre

Location:
Port Elizabeth, Eastern Cape, South Africa
Salary:
8000
Posted:
October 26, 2020

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Resume:

CURRICULUM VITAE OF PHUMZA DANI

Phumza Dani

Cell: 073-***-****

Email:

adhbh5@r.postjobfree.com.

za

adhbh5@r.postjobfree.com

m

PERSONAL DETAILS

ID No. 930**********

Gender Female

Residential Address

123 Mzwazwa Street NU7

Motherwell PE 6211

Languages Xhosa, English

EDUCATIONAL DETAILS

Last School Attended Newton Technical High School

Year Passed 2011

Highest Standard Passed Grade 12

Subjects Passed

English

Afrikaans

Mathematical Literacy

Business Studies

Civil Technology and

Life Orientation

PROFESSIONAL EXPIRIENCE

Company: KFC (AKM FOODS)

Position: Creditors Clerk

Duration: September 2017 – August 2020

Duties:

*assemble, review and verify invoices & check requests

*Flag and clarify any unusual or questionable invoice items

*sort, code and match invoices

*set invoices up for payment

* enter and upload invoices into system

*track expenses and process expense reports

*post transactions to perform journals, ledgers

* produce monthly reports

* assist with month end closing

*provide supporting documentation for audits

* receiving daily intakes from local boarder stores

*Sage (Pastel Accounting)

*Filling

*Monthly stock sheets capturing

1] Phumza Dani - CV Page 1 Company: KFC Delivery Call Centre Position Held: Call Centre Operator

Duration: October 2013 – August 2017

Duties: Handling Customer queries

Sales call backs

Conducting Customer Surveys

Taking delivery orders

Adhoc duties provided and required by Regional manager Taking delivery orders

Adhoc duties provided and required by Regional manager Company: Dulce’ Café

Position Held: Waitress

Duration: June 2012 – Dec 2012

REFERENCES

Company: KFC Delivery Call Centre

Position: Supervisor

Name: Shivansha Miggles

Contact No: 084-***-****

Company: Dulce’ Cafe

Position: Junior Manager

Name: Micheal

Contact No: 041-***-****

Company: KFC (AKM FOODS)

Position: Expense Manager

Name: Suzette Vermaak

Contact No: 079-***-****/ 041-***-****

Declaration

I hereby declare that the details furnished above are true and correct to the best of my knowledge and belief and I undertake to inform you of any changes therein, immediately. 1] Phumza Dani - CV Page 2



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