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Customer Care Medical Billing

Location:
Kolkata, West Bengal, India
Posted:
October 26, 2020

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Resume:

Rumpa Ghosh

Objective.:

To gain the position of a Customer Care Executive where in my customer service skill will make a notable contribution towards the growth of the organization.

Professional Strengths.:

Time management & organizational skills. Persuasive, emphatic with good problem-solving skills. Multi-Tasking skills and ability to work under pressure. Quick Learner, details oriented and ability to adapt to new processes in limited time frame.

Educational Qualification.:

Pursuing Graduation.

Completed 12th in 2008(WBCHSE).

Completed 10th in 2006(WBBSE).

Professional Experience.:

First Source Solution Pvt Ltd.

Duration: 09th September 2009 to 15th March 2013

Serves as a basic point of contact for customers with complaints, queries, requests etc.

Ensures all the request, queries and complaints are responded within the stipulated time.

Club Mahindra Holidays

Duration: 20th March 2013 to 19th May 2014

Tele Marketing Executive.

Aegis Limited

Duration: 16th June 2014 to 04th June 2015.

Organized and maintained patient healthcare record system including medical billing & etc.

Concentrix India

Duration: 08th June 2015 to 02nd May 2016.

Handling customer complaints, maintaining customer records by updating their account information.

Recommending potential products and services to suit a customers needs.

Aegis Customer Support Services Pvt Ltd.

Duration: 17th June 2016 to 31st August 2018.

Handling customer complaints, maintaining customer records by updating their account information.

Recommending potential products and services to suit a customers needs.

Personal Profile.:

Date Of Birth.: 05-07-1990.

Language Known.: English, Hindi & Bengali.

Husbands Name.: Prosenjit Shaw

Nationality.: Indian.

Date.:

Place.: Kolkata Signature



Contact this candidate