MILLISCENT MARION BRITANICO
No. ** Fairlane St. Fairlane Subd., Concepcion Uno, Marikina City
adhaz6@r.postjobfree.com / adhaz6@r.postjobfree.com Sales and Marketing
Customer Service ● Sales and Marketing ● Business Management ● Training & Development Profile Summary
An Experienced professional who has an entrepreneurial mindset that is passionate and driven. My career in customer service has progressed throughout my 7 years of experience. This has honed my skill in both leadership and management. A person who is excited for new challenges and seeks to grow herself daily with a demonstrated track record in achieving operational efficiency, marketing management and public relations. I’ve collaborated with other internal teams across globally and also work closely with external business partners and an effective priority and strong problem-solving ability. Professional Experience
VIATOREM INNOVATIONS
Dec 31, 2017 - Present
WORK:Business Development Manager & Marketing Head ACQUIRE - RINGCENTRAL
Feb 25, 2019 - July 22, 2020
WORK: Account Executive Manager
TELUS PHILIPPINES INC. (SEARS - OOMA)
August 10, 2016 - Feb 28, 2018
WORK: Customer Service Representative / Chat Service Representative STELLAR PHILIPPINES INC. (JETSTAR AIRWAYS)
June 17, 2013 - March 19 2016
WORK: Customer Care Analyst / Foundation’s & Product’s Trainer ALORICA PHILIPPINES INC. (SIRIUS XM)
May 23, 2012 - March 14, 2013
WORK: Technical Support Representative
BEST DIAGNOSTIC CENTER
December 11, 2010 - February 2, 2011
WORK:Encoder for (APE) Annual, Patient results
Sept 30, 2020
(Family Business)
Educational Background
CENTRAL COLLEGE OF THE PHILIPPINES
Year:2010-2011 Bachelor of Science Major in Tourism Year:2009-2010 Bachelor of Science Major in Management Extra-Curricular Activities and Organizations
Black List (Band Vocalist)
Dance Troupe Coordinator Representative
CCP Bobcats Pepsquad Member (Flyer & Coach)
CCP Dance Crew
Student Council Treasurer
Hospitourians Dance Crew & Glee Club
Seminars and Other Activities Attended
QONSULTATION: Business Registration & Corporation
March 19 2018
Basic introductory and requirements for business application and learning systematic ways of building it. Wealth Coach Business Entrepreneur Program
February 28, 2018
Mastering Financial Planning processes through personal branding of impactful fulfillment and self growth.
BASIQS: QBO's Introductory Class on Startups
February 8, 2018
Workshop in building startup businesses.
APAC PRODUCT TRAINING
May 30 – June 12, 2012
Support and Technical Issue about company Product, Mock Calls, Navigation of the Full System through calls and common concerns.
APAC FOUNDATION TRAINING
May 23-29, 2012
Learning the history and Merging of Sirius and XM. Basic English habits and manners right pronunciation
& accents.
COSMOPOLITAN INTERNATIONAL INSTITUTE OF TECHNOLOGY April 5-26, 2009
Basic knowledge that regards with intro to image manipulation, flash-based 2-D Animation, Open source Blender 3-D, Basics of Java and ADOBE Photoshops.
Personal Skills and Areas of Expertise
Competent writing skills
Excellent communication and presentation skills
Knowledgeable in MS Applications
Knowledgeable in Adobe Photoshop
Highly motivated and seeks personal growth