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Executive Assistant Customer Care

Location:
Quezon City, Philippines
Salary:
25000-35000
Posted:
October 26, 2020

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Resume:

MILLISCENT MARION BRITANICO

No. ** Fairlane St. Fairlane Subd., Concepcion Uno, Marikina City

095*-***-****

adhaz6@r.postjobfree.com / adhaz6@r.postjobfree.com Sales and Marketing

Customer Service ● Sales and Marketing ● Business Management ● Training & Development Profile Summary

An Experienced professional who has an entrepreneurial mindset that is passionate and driven. My career in customer service has progressed throughout my 7 years of experience. This has honed my skill in both leadership and management. A person who is excited for new challenges and seeks to grow herself daily with a demonstrated track record in achieving operational efficiency, marketing management and public relations. I’ve collaborated with other internal teams across globally and also work closely with external business partners and an effective priority and strong problem-solving ability. Professional Experience

VIATOREM INNOVATIONS

Dec 31, 2017 - Present

WORK:Business Development Manager & Marketing Head ACQUIRE - RINGCENTRAL

Feb 25, 2019 - July 22, 2020

WORK: Account Executive Manager

TELUS PHILIPPINES INC. (SEARS - OOMA)

August 10, 2016 - Feb 28, 2018

WORK: Customer Service Representative / Chat Service Representative STELLAR PHILIPPINES INC. (JETSTAR AIRWAYS)

June 17, 2013 - March 19 2016

WORK: Customer Care Analyst / Foundation’s & Product’s Trainer ALORICA PHILIPPINES INC. (SIRIUS XM)

May 23, 2012 - March 14, 2013

WORK: Technical Support Representative

BEST DIAGNOSTIC CENTER

December 11, 2010 - February 2, 2011

WORK:Encoder for (APE) Annual, Patient results

Sept 30, 2020

(Family Business)

Educational Background

CENTRAL COLLEGE OF THE PHILIPPINES

Year:2010-2011 Bachelor of Science Major in Tourism Year:2009-2010 Bachelor of Science Major in Management Extra-Curricular Activities and Organizations

Black List (Band Vocalist)

Dance Troupe Coordinator Representative

CCP Bobcats Pepsquad Member (Flyer & Coach)

CCP Dance Crew

Student Council Treasurer

Hospitourians Dance Crew & Glee Club

Seminars and Other Activities Attended

QONSULTATION: Business Registration & Corporation

March 19 2018

Basic introductory and requirements for business application and learning systematic ways of building it. Wealth Coach Business Entrepreneur Program

February 28, 2018

Mastering Financial Planning processes through personal branding of impactful fulfillment and self growth.

BASIQS: QBO's Introductory Class on Startups

February 8, 2018

Workshop in building startup businesses.

APAC PRODUCT TRAINING

May 30 – June 12, 2012

Support and Technical Issue about company Product, Mock Calls, Navigation of the Full System through calls and common concerns.

APAC FOUNDATION TRAINING

May 23-29, 2012

Learning the history and Merging of Sirius and XM. Basic English habits and manners right pronunciation

& accents.

COSMOPOLITAN INTERNATIONAL INSTITUTE OF TECHNOLOGY April 5-26, 2009

Basic knowledge that regards with intro to image manipulation, flash-based 2-D Animation, Open source Blender 3-D, Basics of Java and ADOBE Photoshops.

Personal Skills and Areas of Expertise

Competent writing skills

Excellent communication and presentation skills

Knowledgeable in MS Applications

Knowledgeable in Adobe Photoshop

Highly motivated and seeks personal growth



Contact this candidate