Yalekhue
Amen
No **, Awe Street Ago Palace
Lagos.
adhay3@r.postjobfree.com
To provide dynamic values to the work space by contributing to the business objectives using my interpersonal, leadership and organizational skills for company’s growth and advancement. Skills
Inter-personal awareness and effective
communication/negotiation skills
Drive, tenacity, initiative and decision making
capacity
Excellent computer skills and proficient in word and power point
Experience business administration
Passionate about business excellence in a
cost-effective environment
Experience
Customer Success and Operation Officer
Feb 2020 – May 2020
Fichaya Life Style Technology
Oversee cleaning and fumigation projects
Set standards for project management excellence, including system process and tools
Monitor quality cleaning and ensure laser focus on customer service
Ensure existing customers are satisfied with the services
Identify ways to keep cleaning associates productive and motivated
Source for sales lead and close corporate partnerships every month
Submit monthly budgets and reports
Subject Teacher (NYSC)
Nov 2018–Oct 2019
Community Secondary School, Mbaukwu Anambra, NIG
Prepared lesson notes and instructional materials to aid the learning process of the students
Assisted in compilation of results and grading.
Administered extra-curricular activities like Inter-house sport events
Taught lessons on literature to students in SS1
Administered teachings on Social studies to students in JSS1 2
Administrative Officer
Feb – March 2019
Independent National Electoral Commission [INCE] Anambra, NIG
Coordinated the activities at the polling unit
Supervised all necessary materials and equipment’s needed for a successful election are in place and in good working condition
Ensured that all and only qualified citizens are able to participate in the registration process and also ensure that all eligible voters cast their votes
Ensure a detailed coalition of election results and conveying the results to the state INCE office Client Relationship Officer
June 2015 – July 2016
AIICO Insurance Lagos, NIG
Increased clients according to given targets as an executive marketer
Increased sales through enabling retired officers to invest their pension money rightly.
Provided information and products services to customers to increase leads
Developed and participated in marketing campaigns to promote services and products
Made calls and follow up with prospects and current customers
Created customer database to track the growth of business
Prepared weekly reports for the line manager
Customer Service Representative
Jan 2011 – Nov 2011
Emprint Africa, Lagos, NIG
Provided information to customers on products and services
Responded timely to customer’s complaints
Escalated customers orders to the appropriate departments
Negotiated with suppliers and customers to achieve best possible deals for the organization
Compiled progress reports and suggesting possible means to utilize organization resources for better efficiency
Designed various artworks for custom made dresses, school uniform logos and sport wares for educational institutions
Supervised printing department to achieve efficiency and meet job deadline
Managed printing materials (inks, frames, drawing implements ad chemicals) necessary for optimized production
3
Project and Event Coordinator
Oct – Dec 2010
EppiFianio Royalty Kids Centre, Ogun, NIG
Initiated customer relationship with Unilever Nig. Plc, Belloxxi Plc and Oasis Resorts
Planned events to host kiddies’ funfairs and seasonal recreational activities for organizations
Created, established and implemented policies and procedures relating to event management.
Maximized profit for business via Inventory and resources management.
Developed procedures for space management to promote event ideas
Coordinated the record keeping of collected revenue and expenditures Marketing Officer
June 2008 – July 2008
Power Horse Energy Drink Lagos, NIG
Interacting with potential customers to increase sales people to purchase the right goods and services
Prepared marketing materials to promote campaigns
Communicated to clients on company products
Professional Certifications
British International Safety Organisation April, 2019 Certified HSE level 1-3 Professional
Department of Petroleum Resources May 2019
Certified professional in Environmental Impact assessment
Noveller Centre April, 2019
Certified professional in basic first Aid/CPR
Rahn Wesley Human Resource Mangement October, 2019 Certified Professional
Consumer Protection Council September, 2019
Certificate of service
National Youth Service Corps (SERVICOM CDS Group) September, 2019 Certificate of service
Standard Organisation of Nigeria (SERVICOM CDS Group) September, 2019 Certificate of service
4
Education
University Education 2011- 2014
EcoleProfessionnelleSpecialisee De La Cite University, Republic of Benin. B.A Mass Communication - [1st Class Honors]
Academic Research Work - The impact of television advertisement on customers. 2014 Senior Secondary School Certificate 2008
Federal Government College Ijanikin, Lagos, NIG
First School Leaving Certificate 2003
Aunty Tope Nursery and Primary School, Opic Estate Ogun, NIG References
Mr. Alex Osunde
Managing Director, NOSAK Group of Companies
116 Ogudu Road, Ogudu GRA Lagos
Cell: 080********
Mr. David Alalibo
Managing Director, Dataalcomms Limited Nigeria
www.dataalcomms.com
Cell: 080********