Post Job Free

Resume

Sign in

Sales Medical

Location:
Dubai, United Arab Emirates
Posted:
October 25, 2020

Contact this candidate

Resume:

JOEL AGUSTIN Senior Supervisor /Operation & sales Project supervisor

009**-*********

adhaig@r.postjobfree.com

Experienced Senior Supervisor /Operation & Sales

Visionary and critical thinker

Extensive project supervisor skills

Multi – Functional support for the operation of the company

PROFESSIONAL PROFILE

A highly motivated and experienced Senior Supervisor/support services in opera- tion and sales supervision of project. Delivering support to the clients and customer

Services exceptional knowledge and experienced in Hospitaly services Facility Management industries and commercial. Support roles covering a range of areas including administration services, communication, customer service relation and management program.

Ability for developing and motivating staff and team members to achieve their personal goals and objectives Flexible and adaptable with excellent commercial knowledge and business skills underpinned by work experience in environment that demands self-motivation, discipline and a focused approach. Reliable and fully committed with the ability to keep calm under pressure and to act own initiative to resolve day to day problems and complain to deliver outstanding quality of service at all times.

A quick learner with imitative, and ability to make things happen, identifies and solves problems with innovative thinking and the capacity to multi-task and prioritise in a rapidly changing and competitive environment Now seeking new challenges supporting key management.

CORE COMPETENCIES & AREAS OF EXPERTISE

Experienced Senior Supervisor Effective Communicator

Project Supervisor Customer service relation

Conducted Training Educates in proper handling of machines

Motivating Team Members chemicals, materials & PPE.

Handling Customer complain Team Player & Leadership

Computer Literacy

PROFESSIONAL EXPERIENCE

Universal Cleaning services, Group of Companies

KML Building Al Quoz 1 Maydan Rd. Al Quoz

Position: Housekeeping In – Charge 03 March ‘2020

Present:

Overseer for all site project

Implements standard cleaning for all areas. Follow Health & Safety Program

Create a safety and clean environment, protect the area, protect people from

Bacteria

Monitor sites operations on a daily basis, conduct inspection ensure staff

are following standard operation on cleaning procedure.

Coordinate any issues, complain between management and Clients. reports

Any property damaged.

Conducted training on how to Handle machine equipment’s Dilution of,

Cleaning solution and staff grooming

Conducted training on specialize on Disinfectant and sanitization program

Sending email to the correspondent client, regarding manpower request,

Proposal and etc.

Additional, skills customers services, marketing, customer’s complaint

Handling and admin works.

Available UAE license valid until 2027

GHS LOGISTICS & FULFILMENT CENTRE

Customer Service Logistics Operation Warehouse

01 May’2019 – 15 December; 2019 ( Par time Basis )

Prepare all required customer shipping documents for all production &

Non-production shipment.

Ensure timely distribution of paperwork to all applicable departments.

Track and report all expedited shipments in accordance with department procedures.

Communicate all potential shipment shortage to management and if applicable.

Create and transmit all advance shipment notifications (ASN) on time, as per customer guidelines.

Track and report ASN timeliness and accuracy.

Report and investigate and resolve all ASN problems.

Create shipping documents, send ASN’s; billing customers for the sale of all products.

Investigate and resolve all release errors

Maintain all customers binders and filling for contact, routings and reports.

Maintain all shipping worksheets as required.

Participate in Month -end and year-end physical inventory counts and valuation.

Maintain the highest possible customer rating for satisfaction; strive for zero defects in all areas of the business.

Maintain safety and cleanliness of the Warehouse. Implement ( HSE )

Health Safety Environment.

Arrange palettes and remove any obstruction, protect the area from any chemical spillage.

Received incoming goods and process all documents needed.

Cobra Smart Care Services International City, Dubai 17 January ‘2017

Senior Supervisor Operation / Sales 28 April ‘2019

Supervises project contract of the company & handling operations sales and

Marketing

Conducted training in technical aspect of cleaning to achieve goals objectives.

Communicate with clients and management regarding issues and concerns.

Educates and train staff in proper handling of machines & chemicals, materials

For cleaning, PPE equipment, Personal Hygiene & observe HSE procedures.

Updating daily attendance sheet & strictly compliance for NO absences.

Customer service & customer service relations

Sales & Marketing, conducted visitation to prospect customer, introduce com-

pany profile, sending proposal and quotation.

Administration, documents filling, email correspondent & extensive use of Word,

Excel & outlook & create internal memorandum.

Act as an operation in-charge in the absence of operation manager

Handling & supervised all types of cleaning required, internal & external services

Ferrand Cleaning & Contracting Services Doha, Qatar 16 January 2016 Sales & Marketing Representative 15 July 2015

Conducted sales & marketing, visitation to every prospect customer, introduce

Company profile & proposed cleaning services contract & submit quotation.

Assist customer in giving knowledge the importance of cleaning services

Provide information to the client the importance of Health Safety Environment

Provide & Supply manpower as per requested

Conducted training in technical aspect of cleaning to achieve goals & objectives

AL – MUTAWA & Son’s Company Dammam Saudi Arabia 14 December 2014

Head of Housekeeping 11 October 2012

Project Supervisor, King Abdulla Economic City

Checked and inspect all site project, to ensure standard quality of cleaning im-

plemented & provides excellent service.

Conducted training on proper handling of machine & chemicals for cleaning &

Use Personal Protective Equipment during @ work & observe Health safety

Environment create pleasant environment in the area.

Report any property damaged in the area, communicate & handle any issues

Such as complain manpower shortage, absences and staff vacation

Update training program & seminar for the staff conduct monthly inventory for

All cleaning supplies, materials, chemicals & machineries

Conduct PPM schedule & custodial audit Evaluate staff performances & work

Establish good relationship with the staff and clients.

TANZIFCO Doha Qatar 26 May 2012 Housekeeping Supervisor 13 April 2008

Project Site, HAMAD MEDICAL CORPORATION

Supervise housekeeping staff with different nationalities

Checking & inspecting areas ensure Health Safety Environment implemented

Maintain high quality standard of cleaning as per Hospital Policy & Procedure

Teach staff to disinfect and sanitized patients ward & bathroom to protect patient

From bacteria & create pleasant atmosphere

Educates housekeeping staff to follow policy & procedure of the hospital, in disposal of patients waste, infectious & domestic, terminal cleaning & handling

Critical situation during @ work

Conducted deep cleaning to every patients room discharge & report property

Damage

Area coverage, High risk area- Isolation, MICU, PICU & Endoscopy

ASIA DETERGENTS & Cleaning Industries Sharjah 13 May 2007

Indoor / Outdoor Sales 26 July 2006

Introducing high quality cleaning product detergents,disinfectant industrial &

Commercial & residential

Meet the demands of local market as far as gulf region

Introducing innovative product in parallel with continuous training of technical and administrative staff in order to meet customer expectation and satisfaction

Provides customer with the best value in chemical, equipment’s materials and machine spare parts.

Providing customers additional information and assist in buying decision & product application, benefits and rewards, product compatibility.

Provides excellent service on product delivery, telemarketing & monthly inventory.

Speed Cleaning Company Division of ASIA Detergents 30 June 2006

Housekeeping Supervisor 13 April 2005

Project Site Hyatt Galleria / Jumirah Madinat

Supervised housekeeping staff with different nationalities

Maintain quality standard cleaning as per client procedure, report any property damage, train staff on proper handling of machineries for cleaning & chemicals

Educates staff on personal hygiene, proper usage of PPE persona protect equipment.

Updates daily attendance sheet, leave request and absences

Conduct deep cleaning on a weekly basis & attend daily departmental meeting

King Khalid Eye Specialist Hospital Saudi Arabia 01 December 2002

Anesthesia Aid 30 January 1999

Serve as Anesthesia aid in anesthesia department

Assist Anesthesiologist and CRNA as needed and will perform other applicable

Task, duties within the realm of knowledge

Maintain all anesthesia equipment and machines after operation, clean & report

Any problem encountered to the Head of Anesthesia department.

Ensure all anesthesia machine will be ready for the operation as well as back up

Machine for emergency situation

Refill anesthesia cart for the following surgery & prepare all instruments needed

Before operation start

Report to the bio medical engineering department any dysfunctional anesthesia

Machine

All reusable items used for anesthesia is subject for Central Sterilization Dept.

Maintain on call anesthesia cart for emergency purposes

King Khalid Eye Specialist Hospital 01 October 1994

Medical Records 30 January 1999

Serve as Medical Records Clerk

Filling all medical records of patients & prepare for next appointment

Check patients appointment on the systems and secure any confidentiality

Receive telephone request for patients records & prepare memo for unreturned patient medical records

Medical records file should be return to the medical records department at the end of the day to secure patients records

Deliver any patients report as needed & assist doctors for their delinquent records for completion and signature.

Make addressograph for patients medical records

King Khalid Eye Specialist Hospital 30 September 1994

Housing Staff 01 December 1989

Serve as Housing Staff

Inspect staff accommodation ensure the area are well maintain and clean

Report any discrepancy in the building offices villas & surroundings

Schedule general cleaning as per requested & scheduling of staff vacation seminars & training

PROFESSIONAL TRAINING & QUALIFICATION

TECHNICAL EDUCATION SCHOOL DEVELOPMENT AUTHORITY August 1985

Trade School for Automotive course

FORT ANDRES BONIFACIO COLLEGE 1975 – 1982

High School Graduated

Certifications & Recognitions

Annual Symposium for Eye Disorder (Saudi Ophthalmology) Ophthalmic Seminar Nurses & Technician Facilitator Training Seminar CME

Proper Handling of Anesthesia Machine Excel 210 SE Ventilation

Basil Life Support Heart Saver

General Safety class on Fire & Safety

Occupational Health safety Program & Infection Control Seminar

Skills – Trade certificate for Housekeeping Supervisor Customer Service & complain handling

Recognition – Certificate award during JCAHO program



Contact this candidate