Ikechukwu Stephen Nwosu, adhabp@r.postjobfree.com 081********

IKECHUKWU STEPHEN NWOSU

Email: adhabp@r.postjobfree.com

Telephone: +234**********

Location: 83B Karimu Street Surulere, Lagos, Nigeria Linkedin.com/in/ikechukwu-nwosu-a8880115a

PROFESSIONAL SUMMARY

Experienced Compliance and Administrative professional with two years’ experience in risk management and optimization of productivity, efficiency and service quality across the organization. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

SKILLS AND COMPETENCIES

Business acumen

Communication and Presentation

Customer Relationship Management

Microsoft Office Suite

Data Analysis and Interpretation

Risk Assessment

Critical Thinking and Problem Solving

Documentation and Control

Team Leadership

Strategic Planning

Technical Support

Policy and Procedure Modification

Training and Development

Project Management

Performance Improvement

WORK EXPERIENCE

COMPLIANCE OFFICER KYC (AIRTEL) Dates from June 2019 – May 2020 OUTCESS SOLUTIONS NIGERIA LIMITED – VICTORIA ISLAND LAGOS, NIGERIA

Enhanced regulatory, strategic and operational performance to keep in alignment with targets.

Performed comprehensive analysis on registrations and presented reports outlining findings and recommendations from compliance audits.

Monitored compliance processes, policies, procedures and standards on clients registrations in regards to the guidelines of Nigerian Communications Commission. ADMINISTRATIVE OFFICER Dates from July 2018 – April 2019 NIGERIAN UNION OF JOURNALIST (NUJ) GUEST HOUSE ILORIN, NIGERIA

Established efficient workflow processes, monitored daily performance and implemented modifications to improve overall effectiveness of personnel and activities.

Drove operational improvements which resulted in savings and improved profit margins.

Oversaw office inventory activities, including ordering, requisitions and stocking.

Resolved problems, managed CRM database, including troubleshooting maintenance, updates and report generation.

Trained employees in company and regulatory compliance requirements to promote conformance. Ikechukwu Stephen Nwosu, adhabp@r.postjobfree.com 081******** ADMINISTRATIVE ASSISTANT (NYSC) Dates from April 2018 – March 2019 KWARA STATE COLLEGE OF EDUCATION ILORIN, NIGERIA

Allocated executive tasks, managed complex calendars and administrative functions.

Developed and updated spreadsheets and database to track, analyse and report performance.

Produced accurate office files and crafted presentations to support executives and boost efficiency. RELATIONSHIP OFFICER (INTERN) Dates from May 2016 – October 2016 COOP SAVINGS AND LOANS LIMITED (MORTGAGE BANK) ILORIN, NIGERIA

Maintained and built close relationships with customers through regular contacts and visits.

Developed and maintained relationships with new, existing clients and local real estate agents to generate leads.

Recommended loan approvals and denials based on customer loan application reviews. EDUCATION

B.TECH– ENTREPRENEURSHIP AND BUSINESS MANAGEMENT 2012 – 2017 FEDERAL UNIVERSITY OF TECHNOLOGY MINNA, NIGER STATE CERTIFICATIONS

JOBBERMAN: Soft Skills Training, CERTIFICATE OF ACHIEVEMENT 2020

UDEMY: Operations Management, CERTIFICATE OF COMPLETION 2020

ALLISON: Human Resource Management, DIPLOMA (In view) 2020

CIPD: Human Resource Management, CERTIFICATE OF COMPLETION (In view) 2020 INTERESTS

Traveling

Video and board games like chess, monopoly and scrabble.

Football and basketball

Visiting the gym.

REFEREES

Available on request.