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Customer Service Representative

Location:
South Carolina
Posted:
October 26, 2020

Contact this candidate

Resume:

Ellicea Marshall’s Resume

Lot *** Florence Hall Village

Trelawny

Jamaica

Tel #876-***-****

Email: adha9l@r.postjobfree.com

Set Goal:

Continuous hard work and dedication in whatever scope of work I pursue, through to becoming a CEO of a very successful company

Work Experiences:

Benefits Associate at Conduent, Montego Bay

(August 2020 – Present)

General Duties Include:

Providing Customer experience

Assisting customers with making Health Insurance Elections over the Phone

Repair Agent at Teleperformance ltd, Montego Bay

(April 2020 – July 2020)

General Duties Include:

Assisting Customers with troubleshooting internet issues.

Project Manager/Executive Sale Agent at Fleming, Montego Bay

(October 2015- June 2018)

General Duties include:

Selling and organizing conferences and trainings to top executives of top companies across the world.

Financial Advisor at Sagicor Life Jamaica Ltd, Ocho Rios

(May 2013- October 2015 )

General Duties Include:

Providing sound financial advice to clients and provide them with the necessary tools for wealth creation for themselves and their families.

Community Development Officer at Social Development Commission,(Volunteer), Browns Town (December 2012 – May 2013)

General duties Include:

Community relations

Sports development

Sales and Customer Service Representative at Jamaica Tours ltd, Montego Bay (September 2010- December 2012).

General duties include:

Selling tours and excursions

Providing customer service

.

Cashier/ Teller at JN Group of Companies, Falmouth (Feb 4, 2008- September 2010)

General duties include:

Collecting and processing customer transactions

Providing Customer service

Educational Attainment:

University of the Commonwealth Caribbean,

Montego Bay campus

Executive Certificate in Supervisory Management (2019)

Events International Association of Professionals

Career College,

Certificate in Wedding Planning ( 2016)

The University of the West Indies,

Mona campus

BSc. Social Work (2003-2006)

Diploma in Sociology (2006-2007)

Courses include : Social Work, Psychology, Sociology, Management of Business

Browns Town Community College

Browns Town St. Ann

Certificate in Arts and Social Sciences (2000-2002)

A levels / Cape : History, Sociology, Caribbean Studies, Communication Studies and Management of Business

Westwood High School

O levels / CXCs: History, Mathematics, Social studies, Chemistry, Biology, English language and Literature

SKILLS:

Customer Service skills

Computer Application skills

Excellent Leadership skills & Supervisory skills

Great Team work and Communication skills

Events Management skills

ACHEIVEMENTS:

President of Daniel Town Sports Club (2008-2009)

Recipient of the Rex Nettleford Scholarship 2005

Recipient of Sports Woman of the Year Awards And Certificates of Recognition and Dedication from Rex Nettleford Hall (2004 & 2005)

REFERENCS:

Available on request



Contact this candidate