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Customer Care Sales

Location:
Dubai, United Arab Emirates
Salary:
3500
Posted:
November 30, 2020

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Resume:

Raamis Adnan Faisal

adh8al@r.postjobfree.com

009****-*******

CAREER OBJECTIVES:

To enhance my professional skills in a dynamic and fast paced workplace and aspire to get a

position in a reputable organization where I can utilize my educational qualification and

gain more experience.

EDUCATION:

Bachelor of Business Administration (2014-2018)

Bahauddin Zakariya University-Multan, Pakistan.

Courses: Marketing, Management, Human Resource & Finance.

Majors in Marketing.

Intermediate (2011-2013)

Multan Institute of Management Sciences-Multan, Pakistan.

Courses: Accounting, Business Maths, Economics.

Matriculation (2008-2010)

Academic Point School-Multan, Pakistan.

Courses: Fine Arts, English Literature, Economics.

WORK EXPERIENCE:

SALES CONSULTANT/CUSTOMER CARE REPRESENTATIVE - DUBAI, UAE. (2018 - PRESENT)

CYBER ACCOUNTING SERVICES LLC.

Preparing, validating and submitting all required VAT returns, supporting schedules and

any documentation/responses as ay be required by Federal Tax Authority.

Managing Value Added Tax (VAT) implementation strategies, executing VAT compliance,

planning and internal procedures.

Ensuring Compliance of VAT data collection, review, consolidation, preparation and

payment of quarterly VAT liability.

Resolving VAT related problems by clarifying the customer's complaint; determining the

cause of the problem; selecting & explaining the best solution to solve the problem;

expediting correction or adjustment; follow up to ensure resolution.

Maintaining financial accounts by processing customer adjustments.

Generate sales leads.

Help clients to use unique software picWpost for uploading their monthly invoices that can

help them in calculating VAT and keep their data in saved.

Keep records of customer interactions, process customer accounts and file documents.

Planning & delivering CRM strategies across the organisation with a view to retaining

existing customers and increasing brand loyalty.

RECEPTIONIST – Dubai, UAE. (2016-2018)

ASAD IJAZ TECHNICAL SERVICES LLC.

Coordinating all meetings and queries between management and customers.

Receiving out bound calls and coordinating with contractors and technical staff.

Keeping full record of cash memos and bank cheque & payments.

PEARL CONTINENTAL HOTEL - Multan, Pakistan. (2014-2016)

FRONT OFFICE MANAGER

Troubleshooting emergencies.

Liaising with all other hotel departments.

Ensuring front desk provides professional and friendly services to the customers.

Managing and training the concierge, night auditor and team of receptionist.

Dealing with customers, handling their complaints and making sure that they are satisfied

with all the services that are provided to them.

SALES REPRESENTITVE - Karachi, Pakistan. (6 MONTHS-INTERNSHIP)

JUNAID JAMSHED BOUTIQUE

Generating leads.

Preparing weekly and monthly reports.

Coordinating sales efforts with marketing programs.

Understanding and promoting company programs.

Visiting clients and potential clients to evaluate needs or promote products and services.

Maintain client reports.

Answering client questions about credit terms, products, prices and availability.

EXAM INVIGILATOR – Dubai, UAE. (Part-time)

UNIVERSITY OF WOLLONGONG DUBAI.

Invigilating Exams for graduates & post-graduates and also conducting Occupational English

Test (OET).

Ensuring all candidates have an equal opportunity to demonstrate their abilities

Preventing possible candidate malpractice

Assisting with setting up examination venues by laying out stationery, equipment and

examination papers in accordance with the outlined procedures.

SKILLS:

MS Office suite

Hard working and quick learner.

Ability to work under pressure.

Creative and resourceful thinking.

Energetic and enthusiastic.

Excellent Decision Making Skills

Strong communication and management skills

HOBBIES/INTEREST LANGUAGE FLUENCY:

Driving

Gyming Urdu Fluent

Swimming English Fluent

Cooking Persian Fluent

Travelling

Outing

Personal Information :

D.O.B : 26th December 1994

Nationality : Pakistan

Passport No. : BD8915532

WhatsApp No. : +923*********

Additional Information :

Have UAE’s Driving License.



Contact this candidate