EBUARA Dorcas Echaka
** ****** ******, ***-***, Ibadan I +234**********, +234********** l adh7kz@r.postjobfree.com
Professionally speaking, I am trained to be a voice. I am trained to speak for people and speak for brands, write for nations and for stations, investigate and report accurately, spread word and represent. As a Journalist I’ve worked on television; anchored programs, gathered correspondence and shared the news. As a content developer, I’ve freelanced severally, and as a linguist I’ve represented so many brands to their clients in customer service. I’ve worked mentorship as a teacher and helped curb the spread of one of the worlds most feared diseases (HIV) through standup speeches at rallies and sensitization programs. I’m ready to represent, speak for, or write for more brands, more firms and nations such as require my services.
PROFESSIONAL EXPERIENCE
PEOPLE’S TELEVISON (Industrial Training) 2019
Vox Pop Interviewer
Direct news during the hour.
Gather information about events through research, interviews, experience, and writing a story with aid of the Head of Department.
Check reference materials to obtain relevant facts.
Discuss issues with editors to establish priorities or positions
Revise work to meet editorial approval or to fit time and space requirements
Assist in sourcing news for editing.
HASFA CLOTHINGS AND ACCESSORIES AREA 11, ABUJA 2018
Customer Care Representative
Communicate with clients and attends to complaints and questions
Processing orders, forms, applications, and requests.
Acknowledging and resolving customers’ complaints.
Pick-up and delivery of items.
Take stock and document sales and orders.
Ensure customer satisfaction and provide professional customer support.
Arrange for interpreters or translators when required.
PRIVE REXAUX EYEWEAR, ABUJA 2018 - 2019
Customer Service Representative
Communicate with clients and attends to complaints and questions.
Update and educate clients with information on products and services.
Take orders and ensure products gets to client in time and in good shape.
Acknowledging and resolving customers’ complaints.
Pick-up and delivery of items.
OLIVE FIELD SCHOOL, CALABAR 2017
English And Phonics Teacher
Adapt teaching methods and instrumental materials to meet students’ varying needs and interest.
Prepare, administer, grade tests and assignments to evaluate students progress.
Assist students who need extra help by tutoring, preparing and implementing remedial programmes.
Use computers, audio-visual aids, other equipment and materials to supplement presentation.
Confer with parents or guardians, other teachers, counselors, and administrators to resolve students behavioral; and academic problems.
NATIONAL YOUTH SERVICE CORPS 2017 – 2018
Literature Teacher at St. Charles college Abavo, Agbor, Delta State
Adapt teaching methods and instrumental materials to meet students’ varying needs and interest.
Developed lesson plan, reviewed and graded in-class and homework assignments
Assist students who need extra help by tutoring, preparing and implementing remedial programs.
Confer with parents or guardians, other teachers, counselors, and administrators to resolve students behavioral; and academic problems.
AJEBOOH CLOTHINGS CALABAR, CROSS RIVER STATE 2016 - 2017
Customer Care Representative
Communicate with clients and attends to complaints and questions
Processing orders, forms, applications, and requests.
Acknowledging and resolving customers’ complaints.
Pick-up and delivery of items.
Take stock and document sales and orders.
Ensure customer satisfaction and provide professional customer support.
Arrange for interpreters or translators when required.
UNFPA CALABAR, CROSS RIVER STATE 2016
Sensitization on HIV/AIDS through rallies, seminars and one on one discussion.
Conduct HIV test.
CERTIFICATION
2011
Federal Government Girls College Calabar
EDUCATION
Post Graduate Diploma (PGD) in Journalism (in view) 2019
International Institute of Journalism, Abuja
Bachelor of Arts (B.A.) in English and Literary Studies, 2016
University of Calabar, Calabar.
SKILLS
Specialized knowledge in content writing
Proof reading
Effective and bold Communication
Computer Proficiency and internet mastery
Microsoft Office mastery
Customer relation
Self-motivation
Team tagging
Commitment to corporate vision, missions and values
Project Management
Audience driving
References are available on request!