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Social Media Front Office

Location:
Quezon City, Philippines
Posted:
November 29, 2020

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Resume:

Edwin T. Dumam-ag

**** *** * ****** ******, Centennial 2 Pinalad,

Brgy. Pinagbuhatan, Pasig City

Tel. 096*-***-****

Email Add: adh73x@r.postjobfree.com

OBJECTIVE:

An entry position fitted on my qualification for opportunities for career growth. As well as to enhance my knowledge, skills and personality, and to be part of growing company, be responsible and challenging position.

PROFESSIONAL EXPERIENCE:

Gloria Maris -Wilson Supervisor

Rooms498-Hotel Purchasing/ Marketing/Supervisor

Hallie’s Kitchenette HR

Experience of supervising Chinese Restaurant staff and daily operations

Skilled in assisting Front Office Manager in improving customer service

Ability to develop business relationship with guests and improve retention percentage

Resolve customer complaints regarding food service.

Train workers in food preparation, and in service, sanitation, and safety procedures.

Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.

Assign duties, responsibilities, and work stations to employees in accordance with work requirements.

Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.

Control inventories of food, equipment, small ware and report shortages to designated personnel.

Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.

Develop equipment maintenance schedules and arrange for repairs.

Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.

Evaluate new products for usefulness and suitability.

Compile and balance cash receipts at the end of the day or shift.

Conduct meetings and collaborate with other personnel for menu planning, serving arrangements, and related details.

Develop departmental objectives, budgets, policies, procedures, and strategies.

Ensuring cleanliness of plates, flatware, kitchen, and guest area

Inspecting light fixtures and safety instruments are functional

Managing staff and maintaining relationship with suppliers

Monitored and tracked results; constantly searched for new ideas and most effective/efficient marketing/advertising/promotional efforts.

Managed all social media programs and posting promo including Facebook, twitter, Instagram, yelp, locamto,zomato, city delivery etc. and making website blogger to easy posting ads.

Created promotions/contests and events to increase foot-traffic, check averages and outside sales with team members.

Created all advertising and promotional material for the restaurant.

Reporting directly to the Senior Buyer, assist with vendor selection and bid evaluations.

Process all purchase orders for Engineering, Maintenance and Stores

Received and processed all payment and invoices

Issued receipts, refunds, and credit or change due to customers accurately

Organized the warehouse inventory reducing expenses for unnecessary purchases.

Improved the procurement process through bids in order to have better deals and save money.

KNOWLEDGE, SKILLS & ABILITIES

1.Knowledge of effective communication and skills in order to handle the customer concern, request or complaints.

2.Skills in operating cash register and similar equipment.

3.Ability to communicate effectively with staff, students and the public.

4.Ability to follow oral and written instruction and apply institutional and other policies accurately.

5.Encoding for in and out raw materials, and Monthly Report

6. Skills in improved the procurement process through bids in order to have better deals and save money.

7.Skills to Managed all social media programs and posting promo including Facebook, twitter, Instagram, yelp, locamto, zomato, city delivery etc. and making website blogger to easy posting ads.

PERSONAL DATA

Date of Birth : December 13,1975

Place of Birth : Zamboanga Del Sur

Civil Status : Single

Nationality : Filipino

Height : 5’8

Sex : Male



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