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Manager Analyst

Location:
Elkridge, MD
Posted:
November 28, 2020

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Resume:

Michael J. Murphy Sr.

Cell 240-***-****

Email: adh6x4@r.postjobfree.com

PROFESSIONAL SUMMARY:

Over 20+ years of IT Professional experience and 20 years supporting as Software QA and testing experience with a wide variety of projects and environments. Functionality, compatibility, reliability, exploratory/ad hoc, usability, security, and related test methodologies. Testing of mainframe, web applications, client-server, database, and related projects on IBM Mainframes, Windows, LINUX and UNIX operating systems. Mentor, coordinator and leadership roles in creation and execution of QA and testing processes, test strategies and plans, review documentation, regression, and bug tracking system development. Experience with both team and individual work.

Other professional computer technology experience includes System Technical Analyst, Operations, Production Support Analyst, Business Analyst Configuration Management, Data Base Analyst, STORAGE Capacity Management, Change Control Implementation Analyst, Manager/Supervisor Production, and Senior Staff Statistical Reporting.

Experience with ISO 9000, CMMI LEVEL 3, 4 & 5, Agile/Scrum Testing, UAT, Batch, System, JIRA/Confluence Automated Testing, QTP, PeopleSoft, End to End System Testing, QTP, UC4, CA7, MAINVIEW, TRMS, SOLARWINDS, SharePoint, Mainframe BATCH, ZLinux, FOCUS, DB2/SAS, SMP/E, SVTS, WEB, FDRABR, GUI and UNIX/ORACLE Relational Databases.

Employment History

Sr. Technical Analyst DC Government OCTO, AVID Systems (Contractor)

November 19 to Present

Coordinated Automated Production Scheduling using UC4 on an IBM Mainframe Z/OS 13, 14 & 15 Systems LPARS/Z/VM, PeopleSoft Production and UNIX/ORACLE, ZLinux, Solaris and Microsoft Windows server platforms.

Participate in Disaster Recovery Quarterly Maintenance and System Upgrades on the Development and Production LPAR’s.

Monitor IBM Mainframe Systems 6 LPAR’s, CICS & ADABASE Regions, Batch using, MAINVIEW, Windows Interface to check System Performance, Alerts, CPU, G1000 DASD, T10KD Tape Drives, SL3000 Library, SMP/E, Consoles and Operational Customization menu to make System changes.

Maintain SOLARWINDS monitor tool for System Hardware, Servers, and Application Software for alerts.

Create CICS and DB2 Utilization Reports into Excel Spreadsheet for Management review.

Maintain UC4 to search, forecast, schedule, modify, calendar, cancel, edit, statistics reporting, and documentation repository for LPARS and Agencies applications.

Maintain UC4 Job Scheduler for Production and Test Development Applications daily, weekly, monthly, quarterly, yearly and special Adhoc job request.

Maintain a 24/7 daily, consolidated status report to send out to key 9 DC Government Agencies (DMV, UDC, DHS, DOES, ITAS, SOARS, ASMP, CAPPS, and PASS) summarizing the application of all projects.

Escalate all emerging LPAR and Server issues, Break Fix, Patch updates, Abends, Risks, Resolutions and participate in the Change Advisory Board (CAB) weekly meetings to request for approvals and schedule time and date to make changes.

Maintain Production and Operation Documentation of projects to ensure compliance with the organization’s controls. (SOPs)

Maintain and Create System Security Helpdesk Support to reset TSO/RACF & REVOKE USERID’s and Passwords.

Maintain Systems HLQ Maintenance, Printers, Daily, Weekly, Monthly system backups, Unix Server issues.

Create and Managed Incidents & Service request using Remedy Salesforce.

TSG Information Technology Specialist, MARU Solutions LLC (Contractor)

October 16 to November 2019

Support DC Government OCFO Tax Revenue OTR’s Nightly Batch Schedule and MITS Production System. Also includes Weekends, Special Request and Nightly On-Call Support.

Same Job Requirements and Responsibility of Duties listed below from previous company. (VTECH Solutions)

Sr. Technical Analyst QA/CM (FEMA), Optimal Solutions and Technologies (OST),

December 16 to April 2018

Experience with Agile and Waterfall SDLC methodologies on multiple platforms environments on the Development and Production Z/OS Z/VM Mainframe Systems.

Working knowledge with ISO 9000 and CMMI 4 & 5 Standard.

Acting SCRUM Master on FEMA Projects and maintain JIRA/Confluence as Administrator creating user's accounts and grant access permissions.

Review Functional, Business Requirements and Technical Analysis documentation in order to identify requirements for the creation of test plans, test cases, and test scripts.

Develop Test Plans, Test Scripts, Test Cases, Test Results, Test Summary Requirement Traceability Matrix, as per business application needs and perform end-to-end system testing.

Report defects found in testing diligently, promptly, and accurately, using standard defect tracking tools. (Remedy, JIRA, ALM)

Maintain all software to be released, assist in the maintenance of appropriate Version Description Documents (VDDs) and deliver releases (includes DRs and full deliveries) to stakeholders.

Knowledge of databases systems such as FOCUS, DB2, Oracle, FoxPro, SQL Server.

Manage, maintain and develop the CM environment for hardware and software product build, staging, testing and integration.

Attend Requirements, Design, Software Testing, UAT, Production Implementation, Staff Testing, Sign-off of the Project Release, Change Request Meetings and All Hands meetings.

Support Configuration Management (CM) and Quality Assurance (QA) activities across multiple service lines, with an emphasis on CM policy and processes and a secondary emphasis on organizational CM policy and documentation.

Coordinate and conduct Customer Approval Board (CAB), Change Control Board (CCB) and Test Readiness Board meetings (TRB) and serve as an advisor.

Maintain CM tools CA Endeavor and Panvalet to move code.

Experience using testing software tools such as TSO/ISPF, IBM Utilities, FDRABR, FTP, File Aid, UC4, CA7, HP Quality Center, HP ALM, SharePoint, Clear Quest, Clear Case, DOORS, SAS, Windows Explorer, Endeavor, QTP, Lotus Notes, and JIRA products.

Responsible for all phases of Mainframe testing which includes System, Regression, User Acceptance (UAT), and Stress Testing.

TSG Information Technology Specialist, VTECH Solutions (Contractor)

December 15 to September 16

Support DC Government OCFO Tax Revenue OTR’s Nightly Batch Schedule and MITS Production System. Also includes Weekends, Special Request and Nightly On-Call Support.

Maintain Software Migration Request’s from QA, Development into Production using Endeavor. Verify that the Software Code successfully migration. Also, perform all SUPFI request using ISPF DB2 related products.

Maintain Oracle PL/SQL Server Software Code Migration, process SQL Scripts Queries and manage User’s Logon ID Request.

Support Disaster Recovery Quarterly Maintenance and PUP System Upgrades on the Development and Production Z/OS Z/VM Mainframe Systems.

Maintain Lotus Notes and Track Plus Systems to track the SCR’s and SQR’s request.

Create daily Crystal Reports, 1pm Preliminary Notice and Nightly Batch Schedule Reports.

Participate in daily, weekly and Monthly Staff and Users meetings.

Monitor OTR’s Production and Development CICS, DB2 Online Regions using, Omegamon view Version 310 to check for System Performance, Operation Alerts, Work Load Status, Resource Status, I/O Rate, CPU, DASD, Storage and Operational Customization menu to make System changes.

Process jobs in the Modern Integrated Tax System (MITS) using GoAnywhere Director client using several scripts that require daily operator intervention and manual input of scheduled failed jobs after consulting with development team.

Sr. Technical Analyst, AVID Systems (Contractor)

May 11 to December 16

Coordinated Automated Production Scheduling using UC4 on an IBM Mainframe Z/OS System LPARS/Z/VM, PeopleSoft Production and UNIX/ORACLE, Solaris server platforms.

Participate in Disaster Recovery Quarterly Maintenance and System Upgrades on the Development and Production LPAR’s.

Monitor IBM Mainframe Systems 6 LPAR’s, CICS Regions using, Omega view Version 310 to check for System Performance, Alerts, CPU, DASD, Storage and Operational Customization menu to make System changes.

QA/UTA Analyst, TEK Systems (Contractor)

November 10 to February 11

Develop Test Plans, Test Scripts, Test Cases, Test Results, Traceability Matrix System Requirements on an IBM Mainframe Systems and UNIX platform.

Compare output data to customer’s input data for correctness and Review approved proof send to Clients.

Responsible for all phases of testing which includes, Integration, System Functional, Regression, User Acceptance, and Volume Testing on a IBM Mainframe Systems and Solaris/UNIX platforms.

Test Intermediate, Freddie Mac

September 09 to November 10

Develop Test Plans, VB/PERL Test Scripts, Test Cases, Test Results, Test Summary Requirement Traceability Matrix, as per business application needs, and perform end-to-end system testing.

Write detailed test scripts as per business application needs, and perform end-to-end system testing.

Maintain regression suites in the HP Quality Center/HP ALM repository to ensure thorough testing throughout the life of every project.

Accountable for executing the testing of production support and enhancement projects in the PeopleSoft HR space

Consult with the IT Management and staff throughout the project SDLC life cycle to assist and support the Test/Business Requirements, Design Development, System Testing and Software Deployment on PeopleSoft, Advantage and TAX Financial Project Systems.

Attend Requirements, Design, Software Testing, UAT, Production Implementation, Staff Testing, Sign-off of the Project Release, Change Request Meetings and All Hands meetings.

Responsible for all phases of testing the Freddie Mac PeopleSoft, Tax Database Systems which includes Integration, System Functional, Regression, User Acceptance (UAT), and Stress Testing on a IBM Mainframe Systems, UNIX, Sybase and Oracle platforms.

Experience using testing software tools such as TSO/ISPF, IBM Utilities, File Aid, UC4, CA7, HP Quality Center, Relational Test Manager, Remedy, Clear Quest, Clear Case, DOORS, SAS, Windows Explorer, Endeavor, Oracle SQL Plus, Rapid SQL 7.5.5, QTP, JobTrac, Lotus Notes, and AutoSyS products.

Intermediate Test Specialist, Business Analyst, QSSI, Center for Medicare & Medicaid Services (CMS)

October 08 to June 09

Develop Test Plans, Test Scenarios, VB Test Cases, Test Validation Summary Reports, Traceability Matrix, Business & System Requirements and Implement into DOORS & Mercury Quality Center 9.0.

Responsible for all phases of testing the Medicare/Medicaid Database on a IBM Mainframe DB2 Systems which includes Integration, System, Regression, User Acceptance, and Stress Testing using VB SQL Scripts, Test Director, Win Runner, Load Runner, Workflow Manager, TSO, Endeavor and ISPF Online Batch testing tools.

Responsible for Software Implementation Configuration Management role person to Approve, View, and Ship packages in our test environment.

Coordinate and Participate in all project meetings such as Test Readiness Review (TRR), Requirements & Design Reviews, Test Case Review, Production Readiness Review (PRR) for assigned Changed Requests (CR), Fast Track ADHOCS, Remedy Ticket Defects (RT) and document decisions, impacts, issues and action items.

SKILLS: TSO/ISPF, UC4, QTP, HP QUALITY CENTER/ALM,VB/PERL SQL SCRIPTS, REMEDY, DOORS 9.2, SDSF, MVS/JCL, FILEAID 9.1.0, IBM ULTILITIES, IDCAMS, CA-ENDEAVOR, NDM, BDT, TIVOLI, RATIONAL CLEARQUEST, CLEARCASE, VSAM ULTILITIES, DB2, CLIST, ISO 9000, CMMI LEVELS 3, 4 &5, COBOL, OMEGAMON, MS OFFICE SUITE, JCLPREP, SMP CICS ONLINE, TMON, DFHSM, QMF/SQL, XML TOOLS, SPUFI, FDRABR, JAVA, XML, WINRUNNER, PVCS TRACKER, LOADRUNNER, SQL, MQ SERIES, RATIONAL SUITES, TEST DIRECTOR, FILE_AID, SORT, DB2, WORKFLOW MANAGER, QUICK TEST PROFESSIONAL (QTP), UNIX SCRIPTING, CA7, CA11, CA1, IBM LOTUS NOTES 7, SAR, RAPID SQL 7.5.5, ORACLE SQL PLUS, CHANGE MANAGEMENT, MICROSFT WINDOWS SERVER, AUTOSYS, JED (JCL Manager), IBM STK, $AVRS, FDR, BLUEZONE, MICOSOFT OUTLOOK, MAINVIEW, SL3000 LIBRAR, TRMS, SVTS,TRACKPLUS, FTP, MFT Goanywhere.

Education, Training, and Certification

Calvin Coolidge High School, Graduation 1973

Prince George’s Community College, 2 years 1975-1977

TRAINING:

Agile/SCRUM Training 2017

JIRA/Confluence Training 2017

CMMI 5 Traning

HP Quality Center ALM

UC4-v8 Scheduler Operation Manager

UC4 Version 10 Training

Tivoli Framework Training, Raleigh N.C. 2000

UNIX and SQL CBT Training, Washington D.C. IRS Training Center, 1999

Rational Clear Quest Training, 2004

Medicare and Medicaid Database Overview Training 2007

QSS DOORS 4.0 Training

Mercury Quality Center 9.1 Training

Introduction to Project Management

HP Quick Test Professional Hands on Training.

Advance Quality Center Training.

DOORS Basic Training.

Introduction to Oracle and SQL in Oracle 9.1



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