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Sales Representative Customer Care

Dubai, United Arab Emirates
November 27, 2020

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**** - ****



PO. Box 22630 Dubai


To work in an establishment where I can offer my skills, experience and knowledge for the growth and betterment of the firm. At the same time, in so working I may also further develop my own skills, expertise and experiences.


Emaar (Dubai Opera, Address Dubai Mall & Dubai Huber creek Hotel) Security system operator

Duties / Responsibilities of a CCTV Operator

Day to Day operation of the monitoring center.

Monitor activities of all premises and procedures activities via the monitoring center CCTV System.

Attend to complaints of theft, pilferage or reported losses and conduct preliminary investigations on an ad-hoc basis as and when required. Gather and compile CCTV reports and evidence.

Monitor the camera images continuously so as to assist with the prevention and detection of crime regularities. Monitor the movements of vehicles, maintenance personnel, sub staff and visitors. Report any suspicious movements to the Team Leader. Do not allow access to unauthorized personnel in the CCTV room. Do not allow unauthorized personnel to review the cameras. Perform monitoring tasks in line with standard operating procedures. Operate a multi-camera reporting system, ensuring criminal incidents and any visitor handling irregularities are recorded. Control the operation of all cameras in order to carry out necessary camera patrols.

Arrange the use of automatic camera and screen sequencing to increase the likelihood of detecting incidents.

Operate the equipment according to the manufacturer’s instructions. Operate all other equipment in the monitoring room in a correct and efficient way. (I.e. Access control/Intercom Functionality/BMS system etc.).

Ensure that the standard of security services provided by the contracted security staff at various EY Facilities complies with the prescribed standards and the applicable job descriptions/site instructions. 2016 - 2017

February 2016 -

March 2016

January 2015 -

February 2016

Check equipment for operational readiness and conduct first line maintenance.

Inspect equipment for failures and faults. Notify Team Leader about failures in order to minimize downtown.

Record equipment failures and faults in applicable books and register. Maintain the control room as a tidy working environment. Regularly clean the CCTV equipment.

Maintain an effective video and tape management system in line with standard operating procedures (SOP).

Store video evidence securely under appropriate conditions. Do not disclose information to non-authorized persons. Produce formatted statements of evidence to corroborate real-time recordings.

Inform supervisor of changes in manning duties

Meraas (Out let village mall).

Security guard

Security Guard Duties:

Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Obtains help by sounding alarms.

Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.

Controls traffic by directing drivers.

Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures. Maintains environment by monitoring and setting building and equipment controls. Maintains organization's stability and reputation by complying with legal requirements. Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.

Contributes to team effort by accomplishing related results as need Indipendent Electoral Commission Of Kenya

Voter Registration Assistant

Registration of Voters

Record keeping.

Safaricom Group Of Companies (K) Limited

Sales operator

2015 May - 2015


January 2014 -

March 2015

2013 - 2014

Selling safaricom Fiber Products(credits, and Internet) Customer care

Technical surpport

Makadara play ground intertainment.

Sales Representative.

Selling custume disigning

Issueing customer entry tickets

Assit customer in item selection and queries and monitor their safety. Royal Star Gate Hotel


My Job Duties:

Welcomes customers when they arrive at a restaurant, cafe, or other eating or drinking establishment

Introduces customers to the menu and announces daily or seasonal menu specials Answers questions about menu items, ingredients, and pricing Takes customers' orders for food and drink by writing them on a ticket, entering them into a tablet, or memorizing them

Passes customer orders along to kitchen staff for preparation Prepares drinks and serves them to customers

Collects food orders from the kitchen, verifies that they are correct, and serves them to customers

Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary

Removes used dishes, glasses, and flatware from tables Prepares cheques and delivers them to customers

Processes cash and credit card payments and returns change to customers if necessary

Sets tables with dishes, glasses, and flatware and refills condiments Maintains familiarity with menu items, specials, and restaurant information Meets with managers and wait staff daily or regularly in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special needs

Royal Star Gate Hotel

Bell man

Duties & Responsibilities

Greet all guests in the lobby in a warm and professional manner, make them feel welcome and anticipate their needs before they arise 2016




Recognize all returning and VIP guests, and welcome them back Escort all guests checking in to their accommodations following hotel procedure. Inform them about all hotel and guest room features, hotel facilities, and emergency procedures

Assist guests with their luggage and acknowledge them by name Deliver the morning newspapers to each occupied guest room Make deliveries to guest rooms as instructed

Store and retrieve luggage and other objects for guests Education

Dubai Aviation College



Security Industry Regulatory Authority



Kilifi Township Secondary School



Bahari Model Primary school





Sales operator

Customer service Representative


Jatindra Lama - "Emaar security group "

Sinor security supervisor

Jitendra 1988@email. Com


Ms Angam - "Trasguard security group "

Security manager

Angam Transguard


Mr Ibrahim Omar - "Safaricom network kenya "

Branch manager


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