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Sales Manager

Marietta, GA
November 27, 2020

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Professional Summary


Work History


Marietta, GA 30066 404-***-**** Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Sales processes

Order management

National accounts management

Strategic Account Development

Goals and Performance

Direct sales

Relationship building

Coaching and mentoring

Sales Manager 07/2016 to Current

Mill Steel Co – Atlanta, GA

Improved sales processes to streamline customer acquisition and onboarding strategies. Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base. Coached employees in successful selling methods and encouraged cross-selling to drive revenue.

Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.

OEM Account Manager 06/2000 to 06/2016

Kenwood Painted Metals Inc. – Atlanta, GA

Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.

Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms. Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.

Boosted sales numbers with proactive account servicing and diligent relationship-building. Increased longevity of contract accounts by providing individualized customer service and developing relationships with account holders.

General Manager 03/1995 to 04/2000

Roasters Rotisserie – Atlanta, GA

Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.

Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.

Reviewed pricing and ordered food ingredients, kitchen appliances and supplies. Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.

Orchestrated positive customer experiences at all stages by overseeing every area of restaurant operations.

Assistant Manager 04/1992 to 02/1995

T.J. Applebee's – Atlanta, GA

Supported staff development and goal attainment by focusing on skill development and job satisfaction.

Coached team on effective upselling and cross-selling methods. Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Trained team members in successful strategies to meet operational and sales targets. Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.

General Manager 06/1987 to 03/1992

Fuddruckers Restaurants – Atlanta, GA

Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.

Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.

Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

Maximized quality assurance by completing frequent checks of line. Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Inside Sales Associate 01/1985 to 02/1987

Pacestter Steel Service Corp. – Marietta, GA

Handled inbound prospect calls to provide product information, answer questions, and resolve purchase hesitations.


Teamed with partners to close deals for sales development. Researched and identified possible new accounts for sales development. Bartender 12/1979 to 01/1985

Hospitality Industry – Atlanta, GA

Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.

Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Took customer orders and capitalized on opportunities to sell special beverage and food options.

Associate of Science: Electrical Engineering 06/1983 DeVry Institute of Technology - Atlanta, GA

High School Diploma

Towers High School - Decatur, GA

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