CURRICULUM VITAE

THERESA ELIZé HERBST

THERESA ELIZë HERBST

Laseandra Street

Môregloed

Pretoria

South Africa

mobile: +27-71-684-****

Address: Môregloed, Pretoria, 0184

Date of Birth: May, 21 1967

Citizenship: South African

Visa Status: Permanent Resident

Marital status: Divorced

Non-smoker – Sober habits

Drivers License: EB - (motor vehicle with trailer)

Mobile No: 071-***-****

Identity Number: 670-***-**** 08 4

Email: adh4zu@r.postjobfree.com

Enthusiast and self-motivated individual who has a high regard for family values and moral standards

Enjoy spending quality time with family and friends

Keep fit and healthy by means of trail walking

Reading and watching movies helps to escape the hustle and bustle of everyday life

Active in Horseback riding, camping, angling and swimming

Spiritual, young at heart and highly active in my personal space

Enjoy DIY Projects as a hobby

MS Office - Word

- Excel

- Outlook

- PowerPoint

Active as an Administrative and Personal Assistant, Secretary, Front office manager and Receptionist with proven multi-tasking abilities in planning, implementing and developing strategies. Agreeing on timescales and completing projects within set deadlines. Ensuring all activities meet and integrate with requirements.

My tenacity, self-motivation, result driven nature and ability to work effectively with focus under pressure enables me to excel and consistently perform at a high level of expectation. Working under confidentiality and ensuring all loose ends are tied up.

I have over the years acquired knowledge and expertise in being responsible for communications and processing of daily sales reports, turnover reports and production reports. My career objective is to work within a company that strives to achieve its mission and objectives – a practice that has a vision and will enable its staff to maintain a favorable environment for their clients and to establish myself further in enhance my abilities and to bring a positive attribute to your company.

Language:

Afrikaans - Mother tongue

English - Second language

Skills

Intermediate computer skills - (Microsoft, Internet) MS Office - Word, Excel and Outlook

Customer service

Client focused

Attention to detail

Ability to work under pressure

Professionalism in interactions & attire

Excellent written and verbal communication

Excellent interpersonal skills

Excellent organization and time management skills

Goal-oriented individual with strong leadership capabilities

Organized, highly motivated, and detail-directed problem solver

Team player, strategic planning and organizing, good communication skills

Work in unison with co-employees, managers and director

Attributes

Trustworthy, loyal and reliable

Analytical thinker

Meticulous

Negotiation

Sense of urgency

TUBECON AFRICA (Pty) Ltd, Gauteng, South Africa International Company (Netherlands)

September 1998 – Current

Personal assistant to Mrs. FNG. Tollenaar Switzerland MD/Owner

Personal assistant and secretary to Mr. Roland Tollenaar Netherlands Director

Personal assistant and secretary to Deon Kunneke South Africa Financial Director

Oversee all correspondences in director’s and owner’s personal capacity when on visit is SA / Switzerland / Netherlands

Calendar and diary management for directors and MD

Create, transcribe and distribute meeting agendas

Preparing all correspondences for and to MD’s behalf

Completion and submission of confidential documentation

Delegating work in director’s absence

Secure boardroom bookings

Secure meetings with clients

Typing and amendments of documents and contracts

Producing of documents, letters, reports and presentations

Oversee bookings on travel arrangements / accommodation

Develop and manage relationships with other divisions

Liaise with other divisions, collects information from division’s Management team and collates reports required ensuring accuracy of the reports and that reports are submitted on due dates

Distribute correspondence in and out from the office

Monitoring of all MD’s direct reports, contracts and correspondences to be approved

Frontline Reception, Administration, Secretarial, Liaison and Personal Assistant / Man3000 Siemens PABX

Responsibilities: Switchboard & Reception

Successfully reorganized call escalation protocol – MAN300 SYSTEM on PABX system

Front of house – Siemens PABX monitoring and telecommunications between internal and external

Manage Siemens 40T - PABX: - 60 extensions and mobile tracking

Route incoming telephone calls - Internal / External and mobile transfers and International route

Route and direct telephone calls and messages courteously and professionally

Provide services to customers via telecom and transfers to all sales staff and email traffic

Manage processing of orders on stationery and office consumables

Responsible for administration and reconciliation of stationery ordered, received and processed

Meet deadlines on daily, weekly and month-end reports

Create and maintain spreadsheet with supplier information

Create and maintain database of client information on company website

Create and maintain database on spreadsheets for factory use / work related schedules

Manage visitors on collection or deliveries

Manage and review filing and office systems

Manage and sourcing quotations from and to suppliers

Manage student queries, attendance and CV applications

Manage and diarize interviews - confirmations

Liaise with students / TUT / Potchefstroom campus – other provinces

Planning, organizing and managing of functions, catering, international and national travel, car hire and accommodation

Type official correspondence

Draft and typing of all Company Legal Agreements

Draft and typing of Job descriptions for intermedia

Distribute sales orders and related enquiries to inter sales department

Distribute mail and interoffice memoranda

Respond to all inquiries within 24 hours

Oversee and supervise customer service department and company representatives

Management to all orders – processing / pending / receiving

Client / Customer Coordinator

Responsible of following the correct procedures of giving clients access to the site

Ensure the reception area, pause area and boardrooms are presentable and clean

Manage the reservation and use of the boardrooms

Advise the Client Manager when clients come on site

Arrange refreshments for clients using the boardrooms

Data capturing and processing of daily production reports

Data capturing and processing of daily sales reports

Management of daily access control

Familiarizer with all security and indicator panels in reception and alert the responsible persons in the event of an incident / crisis

Ensure that all visitors to the site complete the visitors register and keep the records of these entries and highlight any irregularities

Creating and managing access control of clients / visitors

Ensure that appropriate registers are completed

Ensure that all visitors’ cards are returned and accounted for

General Office Management & Administration

Maintain the general filing system and filing of correspondence

Maintain archive department

Responsible for speed point card transactions as cash transactions are not allowed

Assistance Recruiter: Mechanical Engineers / P2 Students for Practical Internships & Appointments

Liaise with all universities, campus, artisans, labor brokers and schools

Completion and submission of confidential documentation

* General Assistance

* Data Integrity

* Performance Management

TEVEGA / CONNOISSEUR COATINGS (Pty) Ltd, Gauteng, South Africa

August 1995 – August 1998

Receptionist / Coordinator / Planner / Receptionist – Back office

Receive, direct and relay telephone calls and messages courteously and professionally to all stations

Manage Reception and visitors when collections / deliveries / purchasing of raw materials

Managing data filing and monitor archive systems

Order stationery and office equipment

Managing telecom and email queries

Managing and sourcing quotations from suppliers

Oversee all correspondences on customer queries and booking of orders

Oversee outlay/ and draft on new orders and score cards

Managing outlay on production of paint samples / emulsions / membrane / waterproofing products

Managing orders and purchases of equipment and materials

Reconciliation to expenses and Transport records

Stock control and data records

Tevega & Connoisseur Roofing is a manufacturing company in waterproofing paint materials, roofing repairs and maintenance of waterproofing to new and existing customers since 1974.

Girl Friday 5-years Temporary assignment agent

I part from Home Affairs in 1990. Between 1990 and 1995 I enrolled with Kelly Green Personnel Agency where I was assigned to various (temporary) assignments in all kinds of small and large business industries. These opportunities allowed me to gain knowledge, strengthen my skills and gain practical insight into various industries. Temporary roles gave me the opportunity to expand my professional network while adding potential new referees to my resume. It also exposed me to a wide number of employees that made it possible for me to fit in at any environment and to adopt easily to the everyday changing industry.

Temporary Assignments and responsibilities

Administrative tasks. Reception, Secretarial and front office responsibilities to various companies.

Frontline reception - BMW – Rosslyn.

Automotive - Second hand dealer car sales – Alberton.

Assistant Manager – Furniture store – Alberton – Sales.

Sales Assistant retailers. Office clerk - retailers. Buyer – retail. Front office reception.

Customer service / sales / administration – hotel / guesthouse.

Reception / Administrative – Real estate agencies

Assistant Manager & Merchandiser / Buyer to Lace Boutique – Kempton Park. 11-months

* Income: Commission based

HOME AFFAIRS – Pretoria (Visagie Street) Government Entity

January 1985 – July 1990

Period: 5 years

Coordinator / Office Clerk

Completion and submission of all and related confidential documentation

Process, finalizing and dispatch of Identity documents to various stations - (Identity profiles)

Process of documentation: Accessing fingerprint analysis

Process documentation related to: criminal activities, law offenders and high profile individuals

Filing and maintain archive materials to be transported to different departments and stations

Analyzing finger prints

Institution Elandspoort High - Pretoria

Graduated Grade 12 (1979 -1984)

Qualification Senior Certificate

Subjects Afrikaans

English

Life orientation

Business Economics

Biology

Hospitality Studies

History & Tourism

Institution Strawberry Workshop - PROFESSIONAL PA & SECRETARY July 2009

Enhance Management Networking - TELEPHONIST RECEPTIONIST WORKSHOP Aug 2008

Workshop modules:

-Professional PA & Secretary networking

-Advanced secretary & PA networking

- Enhance Management Networking

-Telephone and Frontline Etiquette Workshop

-Leading people

-Goal setting

-Process improvement

-Innovation and creativity

-Managing your seniors (boss)

-Developing employees

-Decision making and responsibilities

-Perception – self-awareness of behaviors and skills that maximize strengths and minimize weaknesses.

-Purpose – understanding the importance of job responsibilities and identifying with the overall objectives of the team, department, and organization

-Progress – ability to think progressively for continuous personal and professional improvement.

-Partnership – willingness and ability to foster good relationships and teamwork with co-workers, managers, and customers.

-Professionalism – high standards of appearance, personal conduct, work product, and expertise.

Institution PANDA Floral Arrangement Course 2010

Department Home affairs : 012-***-**** Gerty Nel / HR

Immediate Senior Gawie Von Welligh

Kelly Green Personnel : Johannesburg – 011-***-**** / East Rand - 011-***-**** HR

Strawberry Training : 0861 – 123-779 (BERRY) Email: adh4zu@r.postjobfree.com

Tevega / Connoisseur Roofs : 082-***-**** Fanie Joubert – Director

Email: adh4zu@r.postjobfree.com

Tubecon Africa : 083-***-**** Deon Kunneke – Financial Director / HR

Email: adh4zu@r.postjobfree.com

Tubecon Africa 083-***-**** Matthys Blom - Financial assist / HR

~ * ~

PERSONAL PARTICULARS

PERSONAL INTERESTS/HOBBIES

COMPUTER LITERACY

CAREER OBJECTIVE

COMPETENCIES & SKILLS / ATTRIBUTES SKILLS

EMPLOYMENT

TEMPORARY ASSIGNMENTS – KELLY GREEN PERSONNEL AGENCY AGENCY

SECONDARY EDUCATION

TERTIARY QUALIFICATIONS / COURSES TAKEN

REFERENCES

Contact this candidate