Mervin Mantuhan

Food and Beverage Associate

Experienced Restaurant Supervisor bringing demonstrated success in developing and motivating strong restaurant teams to assist customers. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike. Work History

2017-04 -

2018-01

Restaurant Supervisor

JB's Inato Grill, F.S Pajares Avenue, Pagadian City, Zamboanga Del Sur, Philippines

• Supervises, co-ordinates and schedules the activities of staff who prepare, portion and serves food

• Establishes methods to meet work schedules

• Maintains record of stocks, repairs, sales and wastage

• Ensures that food and service meet quality control standard

• Ensures proper cleanliness is maintain in all areas of the front of the house

• Maintains and inventories all products in preparation of inventory orders

• Establishes method to meet work schedules

• Identifies and addresses customer complaints to promote satisfaction

2016-03 -

2017-03

Food and Beverage Server

JB's Inato Grill, F.S Pajares Avenue, Pagadian City, Zamboanga Del Sur, Philippines

• Prepared and serve specialty foods in customers’ table

• Kept updated knowledge of menu and promotions,

recommending specific items to preferences and food allergies

• Helped customers place orders, explained menu items

• Greeted and maintained relationships with regular customers

• Established preparation procedures to provide guests with excellent experiences

• Prepared check that itemized and total meal costs and sales taxes

• Helped food preparation staff when necessary

• Engaged with customers in a friendly manner

2014-10 -

2015-03

Food and Beverage Server (Food Runner)

Marriott Courtyard & Residence Inn Austin Downtown, Austin, Texas, United States of America

Contact

Address

0281 Purok Papaya,

Lumbia District, Pagadian

City, Zamboanga Del Sur,

Philippines

Phone

+639*********

E-mail

mervinmantuhan.can@g

mail.com

Skills

Recipes and menu

planning

Kitchen staff coordination

Staff Management

Food plating and

presentation

• Created orders, documented special requests and

followed up with kitchen personnel to foster top-quality service and minimize complaints

• Garnished dishes and quickly delivered items to

customers, minimizing wait times

• Promoted efficiency by removing empty dishes,

glassware and silverware to shorten bussing times

• Completed efficient table resets by wiping down surfaces and refilling condiments

• Greeted incoming guests and managed accurate

seating based on customer desires and server loads 2014-04 -

2014-10

Food and Beverage Server Assistant

Hyatt Regency Chesapeake Bay Resort and Marina,

Cambridge, Maryland, United States of America

• Assisted in cleaning the buffet serving area throughout the work day.

• Assisted in greeting customers and cashing them in before they were seated.

• Kept all work areas cleaned and properly stocked according to the current meal

period.

• Improved guest comfort and satisfaction through

personalized service and support

• Assisted in maintaining the proper flow of food to the buffet serving area.

• Buffet attendant and banquet server.

2013-08 -

2014-02

Barista

Starbucks Coffee Philippines, Lahug Cebu City, Philippines

• Learned every menu preparation and numerous off-label drinks to meet all customer needs

• Constantly expanded personal knowledge of coffee styles and varieties

• Cleaned counters, machines, utensils and seating areas daily

• Memorized ingredients and recipes for specialty drinks 2012-03 -

2012-06

Room Attendant

Wilderness Hotel and Golf Resort, Wisconsin Dells, United States of America

• Vacuumed, dusted and maintained common areas,

including hallways and waiting areas at elevators

• Cleaned guest rooms and changed linens according to company specifications, ensuring that each room was in compliance with standard set up

• Disposed of trash and recyclables each day to avoid waste buildup

• Anticipate guests' needs, respond promptly and

recognize all visitors, anyway occupied and whatever time

Beverage preparation

Friendly and outgoing

Foam art

2012-03 -

2012-06

Deli Pizza Maker

Domino's Pizza, Wisconsin Dells, United States of America

• Ensured optimal level of sanitation and safety standards in work region consistently.

• Checked and guaranteed precise estimation of all ingredients for all food things.

• Manage all food order slips and administer all verbal instructions and perform all cooking as per instructions.

• Checked and kept up clean working zone and cooking surfaces to make pizza.

2010-11 -

2011-02

Food and Beverage Attendant/ Housekeeping

Attendant

Hilton Cebu Resort and Spa, Lapu-Lapu City, Cebu,

Philippines

• Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.

• Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.

• Maintained adequate levels of condiments and well- stocked drink stations to keep service flowing smoothly.

• Provided attentive service and proactively assessed guest needs.

Languages

English

Filipino

Education

2009-06 -

2013-04

Bachelor of Science: Hotel and Restaurant

Management

University of San Carlos – Cebu City, Philippines

WES Equivalency Report: Bachelor's degree (three years) Reference available upon request

Contact this candidate