Corporate Communication Graduate
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Mamela is a master multi-tasker with excellent communication skills and an upbeat attitude. She has a proven track record of providing innovative solutions and successfully supporting management to establish exceptional customer service that meets business objectives. As a recent BA Communications graduate she aims to gain valuable practical working experience so as to build a foundation for a successful career within the communications, public relations or corporate governance sectors.
Creativity and innovation
Written and verbal communication
Attention to detail
Administrative Student Trainee Nov 2019 – Jun 2020 Old Mutual Cape Town, South Africa
Successfully provided administrative support by following standardized processes.
Provided an indirect service to customers and intermediaries.
Efficiently delivered on daily production standards as determined by team leader and coach.
Responded to immediate requirements within procedure.
Effectively made use of standard administrative techniques to coordinate own work.
Developed limited multi skilling across product and process relevant to the business area.
Effectively collaborated with team to achieve desired personal and business results. Administrative Assistant Part Time May 2016 – Aug 2019 Isiseko Debt Help
Managed office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
Screened phone calls and routed callers to the appropriate party.
Maintained polite and professional communication via phone, e-mail, and mail.
Anticipated the needs of others in order to ensure their seamless and positive experience. 2 Mamela Bushwana Curriculum Vitae
Mamela Bushwana +277*-***-**** firstname.lastname@example.org Career Summary Continued
Customer Sales Consultant Aug 2015 – Jan 2017
Ensured delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
First point of customer contact for general inquiries including pricing and products.
Built and maintained business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
Customer Service Agent Aviation Coordination 2014-2015 Qualifications
Degree BA in Corporate Communications Varsity College Degree B Nursing, Level 3 University of the Western Cape Personal Details
Nationality South African
Location Cape Town. South Africa
Race and Gender Black Female
Notice Period Immediately Available
References available on request