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Administrative Assistant Service

Cape Town, Western Cape, South Africa
November 24, 2020

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Mamela Bushwana

Corporate Communication Graduate

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Mamela Bushwana

Professional Summary

Mamela is a master multi-tasker with excellent communication skills and an upbeat attitude. She has a proven track record of providing innovative solutions and successfully supporting management to establish exceptional customer service that meets business objectives. As a recent BA Communications graduate she aims to gain valuable practical working experience so as to build a foundation for a successful career within the communications, public relations or corporate governance sectors.


Customer Service


Creativity and innovation

Written and verbal communication

Analytical thinking

Team work

Results driven

Attention to detail

Interpersonal skills

Career Summary

Administrative Student Trainee Nov 2019 – Jun 2020 Old Mutual Cape Town, South Africa

Successfully provided administrative support by following standardized processes.

Provided an indirect service to customers and intermediaries.

Efficiently delivered on daily production standards as determined by team leader and coach.

Responded to immediate requirements within procedure.

Effectively made use of standard administrative techniques to coordinate own work.

Developed limited multi skilling across product and process relevant to the business area.

Effectively collaborated with team to achieve desired personal and business results. Administrative Assistant Part Time May 2016 – Aug 2019 Isiseko Debt Help

Managed office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.

Screened phone calls and routed callers to the appropriate party.

Maintained polite and professional communication via phone, e-mail, and mail.

Anticipated the needs of others in order to ensure their seamless and positive experience. 2 Mamela Bushwana Curriculum Vitae

Mamela Bushwana +277*-***-**** Career Summary Continued

Customer Sales Consultant Aug 2015 – Jan 2017

Multichoice DSTV

Ensured delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.

First point of customer contact for general inquiries including pricing and products.

Built and maintained business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.

Earlier Roles

Customer Service Agent Aviation Coordination 2014-2015 Qualifications

Degree BA in Corporate Communications Varsity College Degree B Nursing, Level 3 University of the Western Cape Personal Details

Nationality South African

Location Cape Town. South Africa

Race and Gender Black Female

Notice Period Immediately Available

References available on request

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