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General Manager

Location:
West Chester, PA
Posted:
November 21, 2020

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Resume:

General Manager

Preferred Industries: SaaS; Storage, Colocation, Hybrid IT - Cloud, and Network Solutions

QUALIFICATIONS PROFILE

Resourceful, growth-focused and results-driven professional, with comprehensive experience in driving new sales opportunities, dealing with customers and developing business procedures to achieve business profitability. Adept at performing various duties in fast-paced and demanding work environments, with focus on increasing revenue and ensuring exceptional client services. Armed with well-honed communication, analytical, and problem-solving aptitudes, essential in developing strategies and business plans to meet and exceed organizational goals. Equipped with proven capability to create and implement policies and procedures to drive efficient and productive operations.

CORE COMPETENCIES

Regional Operations Management

Staff Supervision and Training

Marketing Campaign and Promotion

Territory Analysis and Management

Profit and Loss Administration

Sales and Marketing Optimization

Market and Merchandise Analysis

Regulatory Compliance and Standards

PROFESSIONAL EXPERIENCE

Cologix – Cedar knolls. NJ

General Manager (East Region) 2018–Nov. 2020

Expertly overseeing the execution of data center infrastructure solutions as well as support to clients, Telecom carriers, and Partners and VARs’.

Serving as a driving force in restructuring business operations; maximizing staff productivity and performance; and administering highly available infrastructures.

Career Highlights

2020 YTD & 2019 attained highest new logo totals and surpassed prior year’s sales results by 22% YoY YTD.

Provided hands-on guidance to sales personnel in achieving 2019 President’s Club status (2 of 5 Acct. Directors)

Attained the highest new logo sale (FHLMC) and associated revenue ($15 ml) for 2018.

Tierpoint – Valley Forge, PA

Vice President (Mid-Atlantic Region) 2014–2017

Directed the sales efforts of the Mid-Atlantic sales force expanding data center solutions as well as support to clients, Enterprise, Financial, IT & Digital enterprises.

Career Highlights

Provided hands-on guidance to sales personnel in achieving President’s Club status (4 ADs’ participating)

Earned the President’s Club recognition in 2014 and 2015

Contributed with positioning the region to first ranking throughout the country in 2014 and 2015; 2016 being at the second place for the Pennsylvania Region with YoY revenue growth of 9%.

SunGard Availability Services, Inc. – Wayne, PA

Recovery Specialist, (Northeast) 2014–2014

Functioned as the managed recovery and business development specialist for disaster recovery and business continuity services.

Effectively supervised sales teams from large accounts and assisted account managers in selling RS/MRP solutions.

Maintained active involvement with all availability services’ initiative for the improvement of the recovery services revenue mix with an increasing portfolio of recovery products.

XO Communications, Inc. – New York, NY

Director and General Manager (New York Region) 2011–2013

Directed and strategized the launch of new services in excess of $100K monthly; and new marketing campaign for the metro clientele that deliver new XO products in 2013

Career Highlight

Spearheaded the Enterprise Sales Group within the company, thereby boosting sales revenue, retaining revenue base billing worth $5M monthly, and maintaining churn levels below 2% in monthly revenue.

Internap Network Services, Inc. – New York, NY

Director of Sales (New York Region) 2010

Optimized staff productivity, which helped the company’s growth in sales and key customer retention.

Career Highlights

Positioned the company for growth by selling more than 200% in 2010; and receiving recognition as the Region’s highest sales productivity based on the number of orders.

Demonstrated industry efficiency, thereby earning 129% to sales quota in March; 113% to sales quota in July; and 103% to sales quota in October.

Qwest Communications International, Inc. – New York, NY

General Manager (New York Region) 2008–2010

Managed all costs which included gross margin, opex, and service delivery.

Career Highlights

Played an integral role in meeting and surpassing sales quota objectives of the BMG of Qwest NE Region.

Boosted sales and revenue growth, while maintaining existing and new fixed-based customers by facilitating Sales Team hiring and improving new staff development within the New York region.

Drove sales revenue growth by 107%, thus earning #1 rank in the Northeast Region in 2008.

Savvis, Inc. – New York, NY

Vice President Sales, (New York Region) 2006–2008

Provided expert leadership to all global sales and marketing efforts of the New York Region.

Maintained active participation in directing strategic business sales plan advancement for the New York Metro Area.

Directly reported to the senior vice president, while creating and handling financial and business plans, and revenue projections.

Career Highlights

Made major contributions in exceeding the sales goal requirements for the NY Region; as well as attaining 2006 fiscal year sales quota by 142% within seven months.

Improved personnel’s competency in effectively promoting and selling Savvis Managed Hosting services.

EARLIER CAREER

Wiltel Communications Corporation, Inc. – New York, NY

Director

MCI, Inc. – Piscataway, NJ

Region Sales Manager

Broadwing Communications Corporation, Inc. – New York, NY

Director and General Manager

Qwest Communications Corporation, Inc. – New York, NY

Director

EDUCATION

Bachelor of Arts in Communications Rollins College – Winter Park, FL



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