Stephen Dsouza

EMAIL adgznu@r.postjobfree.com

ADDRESS Jleeb Al Shuyoukh, Kuwait

PHONE +965-********

OBJECTIVE

Motivated Sales & Purchase Coordinator with solid experience managing all levels of large-scale projects, including budgeting and administration. Broad industry experience in Sales Support, Purchase

& Document Controlling & Administration.

EXPERIENCE

Sales Coordinator Al Essa Medical & Scientific Equipment Company W.L.L. Kuwait City, Kuwait February-2014 – Currently

Interacted with vendors, contractors, and professional services personnel to receive orders, price negotiation and communicate management instruction.

Preparation of official purchase orders & service orders for various ministries orders in Kuwait namely.

o Ministry of Health (MOH)

o Ministry of Electricity & Water (MEW)

o Kuwait Institute for Scientific Research (KISR)

o Kuwait Oil Company (KOC)

o Kuwait Integrated Petroleum Industries Company (KIPIC) o Public Authority for Applied Education & Training (PAAET)

Preparation of formal offers for ministries tenders, RFQ’s & RFP’s.

Coordinated with vendors across the globe for order follow-up, invoices, payment, shipping documents & delivery.

Maintained an extensive knowledge of competitors, their offerings and their presence in assigned territory.

Designed electronic file systems & maintained electronic & paper files.

Preparation of management reports (Weekly, Monthly & Quarterly).

Calculated sales commission for sales team against the orders in hand through costing.

Data management done through ZOHO CRM module.

Billed Invoice in ERP (Enterprise Resource Planning).

Oversee inventory activities, including materials monitoring, ordering or requisition, and supply stocking or restocking.

Daily coordination with the associate & manager for daily workflow.

Arranging visas, air tickets, hotel bookings & local transportation for the team.

Preparation of internal memo’s & official letters. Executive Secretary Al Marbed Establishment for Building Hardware. Kuwait City, Kuwait June-2013 - December-2013

Preparation of formal offers for verbal inquires, ministries tenders, RFQ’s & RFP’s.

Preparation of purchase orders for stock & B2B orders.

Drafted & finalized memos & external communication letters to supplier's & clients.

Sorted, received, and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping.

Handled all administrative tasks: scheduled travel arrangements, interviews, client and staff meetings, answered phones, filed and faxed correspondence. Administrative Officer Demonoid Pvt. Ltd. Mumbai, India March-2010 - April-2013

Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of office personnel and activities.

Manage day-to-day administration / operations work.

Inputted daily attendance information into an office database.

Handled petty cash to keep a proper track of payments done within the dept.

Co-ordination with various agencies and completion of legal formalities.

Maintain all management filing and documents.

Schedule meeting rooms & handled faxes, packages, couriers. Senior Administrative Officer Kasyap Real Estate Company Pvt. Ltd. Mumbai, India October-2007 - February-2010

Preparation of agreement between the client and the company.

Billed Invoice

Handled all administrative and operational requirements.

Timely rent reminders on monthly, quarterly basis.

Handled client complaints & ensured that it was resolved in a timely & effective manner.

Recruited and trained new members of the guest service team. Senior Associate - Performing Collections Ocwen Financial Solutions Pvt. Ltd. Mumbai, India February-2006 - September-2007

Handled outbound and inbound customer calls to assist them with their issues/concerns.

Processed mortgage payments on the loan accounts.

Recorded all information regarding financial status of customers.

Used probing techniques to determine debtors’ reasons for delinquency.

Counseled debtors on their payment options and arranged installment agreements

(Forbearance plan).

Advised debtors about prepayment penalty & payoff terms by referring to the collateral documents.

Senior Associate TransWorks Information Services Pvt. Ltd. Mumbai, India May-2004 - January-2006

Handled inbound calls to assist customer with their online faxing accounts.

Troubleshoot account for technical assistance.

Pitch for up-sell

EDUCATION

Bachelor of Science (BSc - Chemistry) University of Mumbai, India 2005

Higher Secondary School Certificate (HSC) - (Science) Maharashtra State Board of Secondary and Higher Secondary Education, Mumbai, India

2001

Secondary School Certificate (SSC) - (Matriculation Examination) Maharashtra State Board of Secondary and Higher Secondary Education, Mumbai, India 1999

SKILLS

Efficient & Effective, Organizational skills, Communication, Negotiation skills, Supply management, Self-motivated, Order Management, Document Controlling, Highly organized & Adaptability LANGUAGES

English Hindi Arabic

Advanced Advanced Beginner

Date:

Place: Kuwait

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