SUMMARY:
Multipotential with an entrepreneurial drive and a proven record of increasing revenue for the organizations, trained and experienced with nonprofits and health care organizations in Organizational Development, HR Systems & Analytics. Expert in performance management and ROI with financial prediction, data analysis, quality & compliance, full-cycle recruiting, onboarding, project management, executive coaching for strategic decision making, workforce planning, employee engagement, leadership training, design thinking, career counselling and emotional intelligence. The objective is to increase the return on investment with high impact teams and improving the efficiency of the organization by using data and making Data-driven organizational decisions.
EDUCATION:
NEW YORK UNIVERSITY, NEW YORK - M.Sc. in Organizational Behavior, Systems & Analytics
GITAM UNIVERSITY, VISAKHAPATNAM, INDIA - B.Tech. in Mechanical Engineering
PROFESSIONAL EXPERIENCE:
Dyagnoze (HEALTHCARE TECH START UP) NEW YORK
Founder June 2020 – Current
Masterminded the launch of a new start up and formed a core team across 5 countries
Accelerated the progress of back-end java development with new data and establishing queries in 6 weeks
Innovated new lines of business for revenue generation and incorporated them into the development
Devised policies and procedures for legal protection to comply with state and federal laws
Fostered investors to invest $60,000 in 4 weeks and designed investors rubric for equity & partnerships
Established organizational design & structure, policies & procedures between international employees
ADVANCED VASCULAR CARE (Consultant to perm) NEW YORK
HR Workforce Analytics Manager & Clinical Development April 2020 – Current
Increased revenue of surgery center by 400% in 3 months by increasing patients, testing and surgeries
Orchestrated new patients during COVID19 with a strategy to reduce risk for patients and increase revenue
Modernized clinical referrals by creating new partnerships and added capital of $400K in 1 month
Managed Workday HCM with payroll, Ad-hoc reporting, and administered Commence CRM
Redesigned and implemented new workflow in the clinics that increased procedure rate by 100%
Headed the staff with Training & Development for efficiency to increase return on investment by 30%
UPTOWN HEALTHCARE MANAGEMENT (Consultant to perm) NEW YORK
Director of Performance Management & Quality Analytics Jan 2020 – March 2020
Claimed lost reimbursements worth $40 million by analyzing financial data with billing department
Restructured the organization with staffing, performance, policies & procedures, compliance, audits and implementing new strategies using Lean methodology for 4 work sites using Analytics
Ad-hoc reporting of Financial, reimbursement, profit & loss and HR Data using SAP Crystal Reports
Lead COVID-19 response team with 25 staff in identifying and controlling spread of virus among patients
Managed Workday HCM implementation, IT configuration, systems installation, and database design
Performance & Quality Analytics Manager Jan 2019 – Dec 2019
Influenced change management between the C-suite and the legal team that lead to 56% less turnover
Increased the revenue by $1 million per surgeon by providing new partnerships to the marketing team
Administered 3 clinics and an Ambulatory Surgery Center and increased the revenue by $300,000 in 1 month with referrals to surgeries & reimbursements with several health insurances
Designed & performed cost-benefit analysis to implement clinical workflow by reengineering the business processes and estimated ROI based on the new processes and also for Mergers & Acquisitions
Analyzed Financial data and predictions at the end of the year for payroll, profits and reimbursements
Increased the consultation rate by improving patient satisfaction after analyzing referral data for patients
Analyzed patient statistics in Medgen EMR and compared trends in consultations to enhance revenue
Prepared quality dashboards in Excel to maintain compliance and quality standards across 4 clinics
Managed 120 employees with staffing, performance, scheduling, PTO, payroll and benefits for 4 clinics
Increased staff efficiency and engagement by conducting surveys and hiked clinics performance by 3%
Developed staff training on patient service, clinical workflow and billing in EMR by evaluating survey data
Implemented Corestudycast, Hybrent inventory management system, TimeQ payroll, Patient Pop - an interactive platform for patient interaction, tracking and increase consultation rates
THE FEDCAP GROUP NEW YORK
HR Data, Systems & Analytics Specialist (Manager) July 2018 – Nov 2018
Lead a team of 12 Analysts and BI Developers, to create and deploy automation & Analytics
Managed transformation of virtual teams during Mergers & Acquisitions and saved $14 million
Determined strategies for hiring from job boards to reduce Cost Per Hire and saved $125K per quarter
Managed 24 projects and implemented 19 of 20 projects in 15 months with a success rate of 95%
Trained managers and employees on new systems and tools usage and involved in troubleshooting
Analyzed survey results for onboarding and employee engagement and improved workflow efficiency
Assessed various HCM systems and selected Oracle, followed by implementation & troubleshooting
Interpreted hiring and performance data from ADP to strategize performance management plans, succession plans, annual appraisals, coaching for managers, workforce planning and retention
Reduced risk of compliance by building a database using SQL to track background checks & recredentialing
Introduced talent metrics for the HR team to promote high potential employees for succession planning
Utilized Gallup - Talent Based Hiring tests to identify high performers with predictive leadership models
Inspired management to implement Retensa, to reduce turnover by 42% using predictive analytics and predicted the profits of mergers and acquisitions leading to a positive change in HR department
Lead compensation analysis on PayScale to provide salary threshold according to FLSA standards
Launched LinkedIn and Facebook social media campaigns and increased talent pipeline by 23%
HR & Onboarding Analyst Aug 2017 – July 2018
Streamlined on-boarding process in 17 states by eliminating paper-based onboarding and implemented DocuSign and improved employee onboarding efficiency by 65% and employee satisfaction by 30%
Provided thought leadership on retention strategies using Retensa and calculated direct and indirect turnover costs per year and performed exit interviews for retention analysis to increase human capital
Trained, coached and managed Interns and Jr. Recruiters and improved efficiency of staff by 18%
Evaluated effectiveness of all HR processes enhance operations such as new hire orientation, training, performance management, workforce planning and EEOC compliance reports
Ran background checks in State justice system, Identogo, Sterling, GIS and ADP SASS for 5000 employees
Training & Development Specialist April 2016 – July 2017
Coached employees and candidates with disabilities on career planning, interview techniques & strategies
Designed universal training modules and conducted training sessions for employees and clients
Counseled clients using techniques such as emotional intelligence, divergent thinking, design thinking based on their physical and mental health conditions
Created strategic plans for organizational development and added additional revenue streams for the company with return on investment worth $15 million
Talent Acquisition Specialist Nov 2015 – April 2016
Involved in User Acceptance Testing, implementation and troubleshooting of new HRIS system
Developed a workforce plan by creating strategy process maps for operations & background checks
Used LinkedIn, Zip recruiter, Indeed and ADPRM applicant tracking systems for full-cycle recruiting
Hired and on-boarded candidates by processing background checks, e-verification and I-9 forms
Involved in Strategic Planning to hire people with disabilities and manage talent, by organizing interview days and creating a pipeline of candidates for positions with high turnover.
APPLIED SKILLS & KNOWLEDGE, INC. NEW JERSEY
Data Analytics Consultant Jan 2016 – July 2016
Analyzed large sets of structured and unstructured data from HRIS systems using Excel and SPSS
Maintained confidential data and performed analysis on Human Resources data, Talent Metrics, Leadership Surveys and Diversity & Inclusion surveys for various organizations
Compared various HCM systems (Workday, PeopleFluent, UltiPro, SuccessFactors) and provided system recommendation and strategy plan to the clients for their workforce & analytics management strategy
Lead Workday HCM implementation from workflow planning to testing and troubleshooting for client
NEOTECRA, INC. NEW YORK
HR Recruiter & Project Manager (Temp role) July 2015 – Oct 2015
Successfully obtained a recruiting contract with MTA worth $20 million and managed a team of 4 employees in-person and 7 virtually for bidding projects with employees like MTA, Panasonic, Raytheon
Managed full cycle recruiting and HR operations for the organization between clients and 1099 employees
Acted as a liaison between the organization and the clients to improve the relationship and to retain the existing contracts by providing hiring strategies for the future
CTC TRAINING RESOURCES PVT. LTD. VISAKHAPATNAM
Executive Coach May 2009 - Aug 2013
Coached Executives, Managers in retail industry, IT companies and Entrepreneurs to build and manage their teams and expand their scope of business using Divergent Thinking.
Trained students and employees on communication, leadership, goal setting, personality styles, divergent thinking, problem solving, team building, decision making and emotional intelligence
Coached Executives and Managers in Organizational Development and Change Management practices by creating strategic plans to include employees with diversity in age, race and gender across the country
Prepared various philosophical and psychological training modules and trained culturally diverse teams
Analyzed body language of Buyers while marketing THERMOSCAN at International doctors’ conference
TECHNICAL SKILLS:
SPSS (Data analysis using Correlation, Regression & ANOVA), Advanced SQL (PostgreSQL), Business intelligence reporting, Statistics, Project Management software – Asana, Trello, Power BI, C, C++, Microsoft Excel (Advanced, including Lookups, Pivot Tables, Power Pivot, Data Models, Slicers and Dashboards), Microsoft Visio, Word, PowerPoint, SharePoint, Teams, WordPress, Auto CAD, Catia, Ansys, Zoom
SYSTEMS:
Medgen EMR, HRIS Systems (knowledgeable: PeopleFluent, Workday, UltiPro, SuccessFactors), ADP SASS, ADP RM, ADP Virtual Edge, ADP EV-5, ADP Timesaver, eTIME payroll, Greenhouse, Oracle HCM cloud, Taleo, Oracle Analytics Cloud, SAP Crystal Reports, iCIMS ATS, ERP, Viventium HCM, Hybrent, Recruitics, Tableau, TimeQ DocuSign, PayScale compensation analysis, Qualtrics, LinkedIn Campaign Builder, SalesForce, ADP Active & Fixed Interactive Dashboards, Office 365 Administrator, Corestudycast
ACHIEVEMENTS/ACTIVITIES:
Keynote speaker for IQPC conferences in Design Thinking & HR Analytics
POLY-SHRM, NEW YORK UNIVERSITY: President NEW YORK
Winner of the Sherman Award and scholarship of $1000 for the year 2014-2015 from HRNY
Best outstanding student leader award and SHRM award for the academic year 2014-2015
Board member of various New York City SHRM chapter Special Interest Groups