Saundarya Chapagain

PROFESSIONAL SUMMARY

EDUCATION

Bachelors in Science, Mountain State University, Beckley, WV

Master’s in Information Systems, Virginia International University, Fairfax, VA

WORK HISTORY

Sr. PeopleSoft Administrator, October 2019 - present

Metropolitan Life Insurance Company (MetLife)– Cary, NC

Senior member of the Application Platform Engineering team overseeing several upgrade projects. Performed infrastructure capacity and planning for applications in 4 regions (AMER/LATAM/EMEA/APAC) for upgrades. Completed PeopleSoft Application and Tools upgrade 9.2/8.58. Worked closely with DBA/Application Teams during each test move to production to promote transparency. Orchestrated status calls and meetings to update the team on the latest and mitigate defect resolutions. Successfully upgraded multiple in-house applications and installed server components and configuration and change management tools proprietary of BMC, Microgen and IBM. Introduced Red Hat Ansible for configuration management, deployment and migration of files and components of on-prem applications. Involved in upgrading Hyperion Suite of products such as Oracle Hyperion Financial Management and Oracle Hyperion Planning. Collaborated with Business, Application Development and stakeholders of application/products integrated with the core ERP applications in identifying the impacts of upgrade and discussing seamless cutovers. Performed Proof of Concept on various cloud-based products such Git/Ansible/Maven/Docker/Splunk/Selenium to demonstrate CI/CD. Facilitated multiple projects scoped to move on-prem applications to Microsoft Azure cloud space. Performed data archiving on applications post SaaS/PaaS move.

Installed PeopleTools 8.55/8.57/8.58 on AIX and Windows and FSCM and HCM 9.2 applications.

Installed WebLogic 12.2.1.4 and Tuxedo 12.2.2.2

Performed 2 step tools upgrade (8.52.07-8.55-8.57/8.58)

Performed FSCM and HR 9.2 application upgrades.

Installed Change Assistant and created Required For Upgrade change packages.

Performed WebLogic, Tuxedo and PeopleTools patching.

Performed post refresh server and database activities.

Deployed multi server and single server WebLogic domains for PIA and tuned up system files and imported digital certificates.

Deployed Application and Process Scheduler domains and edited configuration files for performance tuning.

Performed POC on Elasticsearch.

Performed Hyperion Financial Management upgrade 11.1.2.2 to 11.1.2.4.

Worked with developers in integrating Tableau Desktop with PeopleSoft Fin 9.2 for data visualization and created data artifacts.

Connected Informatica to the PeopleSoft Financials to import PeopleSoft records and trees.

Participated in disaster recoveries and formulating business continuity plans.

Introduced automation via Ansible.

Performed POC on AWS products such as EC2 instances and S3 buckets.

Deployed multi-tiered EC2 instances to host java-based applications.

Installed tools and applications like Git, Maven, Selenium, Ansible, Jenkins, Docker on Amazon EC2 to demonstrate DevOps methodology.

Sr. PeopleSoft Administrator/Upgrade Specialist, October 2018 – September 2019

The Ohio State University− Columbus, OH

Technical Lead and Upgrade Specialist for PeopleTools 8.55.23 to 8.57.05 project. Prepared checklist for hardware and software required for the tools upgrade. Designed Tools upgrade plan and checklist for the middleware team which comprised of DBAs, PeopleSoft Administrators, Security/Access Team, Configuration Team and Operating System Administrators. Conducted weekly status meeting to track issues encountered during each pass and mitigate defect resolution. Assisted security team with test plans for NetScaler switch from legacy to current. Closely supervised and performed Bundle application, Security Patching, One off patching, PeopleSoft Image installation and Change Package creation for application updates. Periodically updated the client on CVEs and Middleware and Third-Party Tools vulnerabilities and security patching. Implemented Elasticsearch and Kibana for enterprise search and decommissioned Secure Enterprise Search. Integrated PeopleSoft systems with data and log monitoring tools like Splunk and Zabbix. Worked on data migration project from PeopleSoft to Workday.

Installed PeopleTools 8.56/8.57 on RHEL and Windows for HCM 9.2 and Campus Solution 9.0 tools upgrade.

Installed WebLogic 12.2.1.3 and Tuxedo 12.2.2.2.

Provided compare reports to the application team.

Performed Tools upgrade from 8.55.23 to 8.56 and 8.57.05.

Installed Change Assistant and created Required for Upgrade change packages.

Expedited the MTP duration by selecting steps in Change Assistant upgrade templates to be ran from the server.

Performed WebLogic, Tuxedo and PeopleTools patching.

Installed PeopleSoft Image 28/29/30 for HCM upon their releases for application updates.

Applied Peoplesoft Release Patchsets to Peoplesoft Image database.

Applied Bundles 51/52/53 and NSLDS/FISAP patches to Campus Solution 9.0 and Tax Updates to HCM 9.2 environments.

Set up Integration Broker between HCM and CS.

Performed post refresh server and database activities.

Implemented Elasticsearch and Kibana (6.1.2) for Enterprise Search.

Deployed multi server and single server WebLogic domains for PIA and tuned up system files and imported digital certificates.

Deployed Application and Process Scheduler domains and edited configuration files for performance tuning.

Applied Oracle POC and security patches.

Conducted weekly status meeting for issue tracking and mitigated defect resolution.

Performed project and object migrations for retrofit and testing purposes.

Worked on data migration from PeopleSoft HR to Workday

Sr. PeopleSoft Administrator/Upgrade Specialist/Architect, May 2018 – October 2018

Minnesota Management & Budget – St. Paul, MN

PeopleSoft Infrastructure Architect and Administrator for the IHUB (PS9.1) Tools upgrade project. Designed and architected PeopleSoft Infrastructure for Oracle Exalogic servers to replace the current Windows system. Aided the PMO formulate the upgrade strategy, requirements and project plans. Conducted conferences and meetings across the agency with the Product Owners. Assigned system administrator tasks to the team and helped produce deliverables on a timely manner. Conduct weekly meetings with system administrators to get updates and assist achieve defect resolutions. Created training documents containing instructions and information regarding app/web/batch/integration topology.

Installed PeopleSoft Interaction HUB 9.1/PeopleTools 8.56.05 on Oracle Linux Server/Exalogic and FSCM 9.2/HCM9.2/ELM9.2 for Phase II go live post Portal Solutions upgrade.

Performed Tools upgrade from 8.56.05 to 8.56.09 and applied PeopleSoft Image 6 to the Portal Solution system.

Setup migration path and performed migrations using Phire Architecture.

Created custom PIA deployment script for consistent and cleaner deployment of the WebLogic.

Heavily involved in integrating Finance, HR, ELM, ERP, OBIEE, Budgeting and Mobile Inventory with the Portal Solutions systems.

Worked on Informatica for PeopleSoft Systems to import PeopleSoft records and trees.

Helped setup Unified Navigation to provide framework to federate PeopleSoft applications and non-PeopleSoft applications under a single portal system.

Setup Webservices for non-PeopleSoft integration.

Setup Elasticsearch to perform search across integrated PeopleSoft system from the portal.

Performed database refresh and post database refresh tasks and created gold copies.

Worked with infrastructure team in integrating AppWorx with PeopleSoft to monitor, maintain and purge app messaging errors.

Sr. PeopleSoft Administrator/Upgrade Specialist, March 2015 – May 2018

State Farm Corporate Headquarters– Bloomington, IL

Senior PeopleSoft Administrator and Upgrade Specialist during successful applications and tools upgrade of HCM/FSCM (9.1) to HCM/FSCM (9.2). Implemented Agile methodology and used incremental, iterative work sequences. Designed and developed training materials and chaired Knowledge Acquisition sessions for new hires. Represented the PeopleSoft Technical Team during meetings with business owners and presented the upgrade strategies. Chaired technical team meetings and discussed defect resolution strategies.

Architected PeopleSoft, Secure Enterprise Search, Elasticsearch and Oracle Databases infrastructure for both HR and Finance systems

Assisted the client in getting POC on Dell Stat v6.1 and later facilitated the acquirement and installation of the product and necessary tools, OS (Windows 2012 R2) and Database (Oracle 12c).

Created all the PIA components and configured load balancing and failover for WebLogic Web Servers, Application Server/Tuxedo and Batch Servers.

Involved in yearly disaster recovery tasks by being in charge of all the technical aspects of the drill and assigning tasks to responsible individuals and teams.

Integral part of quarterly/sync-up migrations and maintenance schedule.

Lead during the PeopleTools upgrade for all applications from Tools 8.53 to 8.54/Tools 8.54 to 8.55/Tools 8.55 to 8.56 and helped plan resources to the Project Management team.

Sr. PeopleSoft Administrator/DBA, May 2014 – January 2015

Office of State Comptroller, NY State Local Retirement Service– Albany, NY

PeopleSoft Administrator supporting PeopleSoft implementation of 9.2 versions of HCM, FSCM, CRM, 9.1 version of Portal Solutions and Secure Enterprise Search with primary focus on Upgrade and Application Infrastructure Maintenance. Conducted training sessions to client’s new hires on PeopleSoft Administrator duties and daily tasks. Responsible for setting up and maintaining multiple PS environments like DEV, TEST, UAT, TRAINING, STAGING, PROD.

Installed Oracle Database and configured it with Oracle Secure Enterprise Search. Installed Tuxedo, WebLogic, PeopleTools, Application and configured Multi-server PIA, Application Servers, Process Scheduler, Clustering and Load Balancing for the entire environment.

Applied PeopleTools Patch and PeopleSoft Images to all PeopleSoft environments. Written Shell Scripts for Startup, Shutdown, and Monitoring of App, Web and Process Schedulers.

Installed and performed PS project Migrations and File object Migrations using PHIRE architecture.

Performed post cloning steps and ran database refresh scripts.

Facilitated POCs of third party applications and tools such as UPK, zScope and VPSX and later integrated them with PeopleSoft.

Installed LRS software VPSX in AIX/Windows server.

Created print queue in AIX server to feed output from PeopleSoft and into VPSX which would transform post scripts/pdf/tif files into AFP file and then send it to Mainframe for printing.

Setup and troubleshoot issues with Integration Broker Synchronous and Asynchronous messaging. Troubleshoot issues related to conversion/integration of data.

Sr. PeopleSoft Administrator, March 2013 – April 2014

Public Companies Accounting Oversight Board– Washington, DC

Responsible for supporting and maintaining HCM, FSCM, and Portal environments with primary focus on Upgrade, Security Administration and Application Infrastructure. Worked with the technical team members, developers, technical and functional managers, permanent DBA’S and Network Engineers to resolve several issues.

Installed Demo PeopleSoft HCM 9.1 and Demo PeopleSoft Financials 9.1 on Oracle 11g database, PeopleTools 8.52, Tuxedo 10gR3, WebLogic 11gR1 and related third party products.

Completed Initial pass to build the 9.1 DEV and Gold copy for PeopleSoft HRMS 9.1. Completed PeopleTools only upgrade for all applications from Tools 8.49 to 8.52.

Installed and Configured Change Assistant on the Upgrade Workstation and mapped corresponding Source and Target PS_HOME file systems and databases.

Resolved and documented multiple issues related to data conversion and other performance problems in the first pass. Setup and configured Integration Broker, configured and ran Full Syncs between HCM and ELM.

Setup Single Signon and LDAP Authentication. Responsible in Security setup and Support for various development, test, and training environments.

Heavily involved on PeopleSoft account administration including additions, changes, deletions, and account analysis.

Involved in the application testing thoroughly enabling the developers and business analysts access the system.

PeopleSoft Administrator, January 2012 – February 2013

Rotary International– Evanston, IL

Responsible for administering, maintaining and supporting PeopleSoft Finance Management Solutions 9.1; Customer Relationship Management 9.1; HRMS and Campus Solutions 9.0; and Enterprise Portal 9.1 environments. Installed, configured and implemented PeopleSoft HCM 9.1, FSCM 9.1, WebLogic 11gR1, Oracle SOA Suite 10g on RHEL 5.0, Solaris 10 and Windows 2008 OS.

Provided everyday continual support to Users/Developers/BPA's/DBA's within the PeopleSoft architecture.

Performed Installations of PeopleTools 8.52 (Patch up to level .10) including Tuxedo 10gR3 and WebLogic 10.2.3 installations for Application Servers, Process Schedulers & Web Servers to build a new environment.

Performed Validation and approvals of environments within the PeopleSoft Admin Team before releasing Environments. Involved in the Platform Migration of MS SQL on Windows Machines PeopleTools 8.52 Live Production Finance and CRM Environments to an Oracle 11 Client running on Red Hat 5.0 Linux machines PeopleTools 8.52. Built, perform troubleshooting & maintained new Oracle Development, Test, QA, Performance & Production Environments & supported each through their initial test phases before moving forward with final cutover from SQL to Oracle Linux.

Personally, oversaw the shutdown and startup of over 30+ Oracle Linux domains (App, Web, Batch) during Patching days.

Assuring that all environments were shutdown safely before being taken down due to patching (Linux Red Hat Patches, Microsoft Windows Patches, Oracle Database Patches) while also assuring that environments start back up without any errors.

Performed Environment Refreshes Frequently of Development, Test, QA, & Performance Environments while ultimately piecing together the inner infrastructure step by step within multiple series of testing and troubleshooting performance hiccups, of now current Production, with every refresh was done across the chain of environments.

PeopleSoft Administrator, August 2010 – January 2012

Amerigroup Corporation– Virginia Beach, VA

Team member of the PeopleSoft Application Engineering team supporting HCM, FSCM, and CRM environments. Upgraded HCM 8.9 to 9.1, FSCM from 8.9 to 9.1, CRM 8.9 to 9.1 and PeopleTools from 8.47 to 8.51. Provided resolutions to issues in timely, professional, and customer-oriented fashion.

Installed, configured and implemented PeopleSoft HCM 9.1, FSCM 9.1, PeopleTools 8.51, WebLogic 11gR1, Tuxedo 10gR3, Oracle SOA Suite 10g on RHEL 5.0, Win 2008R2.

Applied PeopleTools product patches to keep Tools environment current. Setup and configured Integration Broker, configured, ran Full Syncs HCM and ELM.

Successfully applied Tax Updates, Patches, Bundles and Maintenance Packs using Change Assistant regularly.

Identified bottlenecks and took necessary measures for performance tuning the different layers involved in PeopleSoft pure Internet Architecture.

Installed/configured ELM 9.1 / PeopleTools 8.50.13, created Demo and Sys databases. Setup Single Signon and LDAP Authentication. Performed PS environment refresh as needed basis. Extensively worked on PeopleSoft Security – Roles, Perm Lists, Components, Pages, Menus, CI, Process Groups, Query Security, Tree Security, etc.

Extensively worked on improving performance by tuning Web Server, Application Server Tuxedo, and Process Scheduler servers. Performed PS Project migrations manually and using Quest STAT.

PeopleSoft Administrator, February 2009 – July 2010

School District of Palm Beach– Palm Beach, FL

PeopleSoft Administrator for the implementation, installation, security administration and support of the HCM 8.9, FSCM 8.9, EPM 9.0/8.9, Portal 8.9 and ELM 9.0 with PeopleTools 8.49/8.46. Responsible for administering PeopleSoft's applications which included all layers of the PeopleSoft Architecture; application servers, Batch Servers and web servers for their production and non-production environments.

Extensively worked on security work for all the development, testing, QA, and production environments. Created User Profiles, Roles, Permission Lists, Components, Menus, Pages, Process Groups, Process Profiles, PeopleTools Security, Web Libraries, Query Security, etc.

Installed SSL certificates on the web servers.

Configured single sign-on from PeopleSoft Portal to Other PeopleSoft applications.

Configured and used PeopleSoft Performance Monitor. PeopleSoft Integration Broker configuration between PeopleSoft applications, 3rd party applications.

Maintained configuration control on all PeopleSoft layers in production and non-production environments.

Coordinated database refresh efforts of the non-production.

Completed all post refresh tasks that were necessary to bring back a refreshed database and ensuring the connectivity was validated.

Migrated PeopleSoft Projects and File Objects from Dev to Test and Production.

Sr. PeopleSoft System Administrator

CONTACT

Over 10 years of PeopleSoft Administration experience in the area of Application Upgrade, Administration, Implementations, Operation Support and Database Administration. Experienced in working with a variety of clients ranging from public sector to private sector, healthcare, finance, human resource, education and service. Skilled in system implementation, application and database migration, along with system design, data conversion, system and user acceptance testing and in the methods of creating and tuning databases.

Extensive experience with PeopleSoft Update Manager, DPK, SQR, Crystal, nVision, YAML, XML Publisher, Application Engine, COBOL, PeopleCode, Integration Broker, Single Signon, LDAP, SSL, Component Interface, Excel to CI, Tree Manager, PS Query, Performance Monitor, WebLogic, WebSphere, Tuxedo, Application Designer, Data Mover, Change Assistant, Change Impact Analyzer.

Comprehensive experience with PeopleSoft Security– Roles, Permission Lists, Components, Pages, Menus, CI, Process Groups, Query Security, Tree Security, etc.

Hands-on experience in configuration and usage of PeopleSoft integration/Interface tools including Integration Broker, Component Interface, App Engine, Web Services.

Extensive experience mentoring other PeopleSoft Team members in supporting PeopleSoft Administration tasks.

Responsible for the bi-weekly PeopleSoft environment refreshes.

Responsible for applying Quarterly CPUs, Tax Updates.

Experience in configuring, automating, managing Infrastructure as in service with AWS, Azure and OCI cloud providers

Phone: 516-***-****

Email: adgyt0@r.postjobfree.com

SKILLS

PeopleSoft Applications & Technology: HRMS 9.2/9.1/9.0/8.9/8.8, FSCM 9.2/9.1/9.08.9/8.8, CS 9.0 CRM 9.2/9.1/8.9, EPM 9.1/9.0/8.9, ELM 9.2/9.1/9.0 Portal 9.1/9.0/8.9

PeopleTools: v8.58/8.57/8.5x/8.4x

Databases: Oracle 19c/12cR2/11g; MS SQL Server; DB2 on z/OS

OS: LINUX RHEL 7/6/5; UNIX Solaris/AIX/HP; Windows

Cloud Platforms: AWS, Azure, OCI Oracle Cloud Infrastructure

Change Management: Ansible, Git, Maven, Docker, Jenkins, Phire Architecture, Quest STAT, Clear Case

Monitoring Tools: Splunk, Nagios

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