SAMUEL WAMBUGU NDEGWA
: Abu Dhabi U.A.E
MOBILE
adgyla@r.postjobfree.com
PERSONAL DETAILS:
Date of Birth : 19\03\1991
Gender :male
Marital Status :Single
Nationality : Kenyan
Visa Status : Residency Visa
PASSPORT DETAILS:
Passport No :A2155276
Issue Date : 11APR2014
Expire Date : 10APR2024
PERSONALSTRENGTHS
Excellent communication skills
and customer service.
Desire to get the job done
Fast learner and adaptable to
different condition
Proven anlytical skills
LANGUAGES:
English
Reference Available Upon Request
CAREER OBJECTIVE:
Dedicated waiter with five years of exemplary service in the food service industry. committed to providing helpful,fast and accurate service to the guest. Demonstrate active listening and communication skills to ensure guest are satisfied and happy. Experience in various settings,including restaurants and bar .Comfortable serving patrons of various age ranges and backgrounds. Determined team player striving to deliver the highest quantity service alongside food service staff. Skills
Customer service oriented
Active listening
positive language
problem solving
point of sale systems
food safety
multitasking
team member
communication skills
WORK EXPERIENCE:
Company : LETO CAFÉ & RESTAURANT
Abu Dhabi, U.A.E.
Position : WAITER
Period : August 2017 up to date
Responsible for looking after guests and attending to their needs during their visit. Welcoming them to the restaurant, escorting them to their table and also informing them of any special offers or meals. Duties
Ensure the guest feels important and welcome in the restaurant.
Present and discuss menus
Ensure hot food is hot and cold food is cold.
Look for ways to consolidate service and increase table turns.
Present menu, answer question and make suggestions regarding food and beverage.
Serve the guest in accommodating manner.
Must know all food, beverage and retail offered.
Apply positive suggestive sales approach to guide guest. Company : RUSH CAFÉ & RESTAURANT
DUBAI, U.A.E.
Position : WAITER
Period : March 2016 up May 2017
Duties and Responsibilities:
Answer to guests queries and to refer any complain / suggestion to Outlet Manager or his Assistants
Perform any other duties as assigned by the
Management
Manage an efficiently operated shift that is in
accordance with the agreed standards and
regulations
Manages setup for the restaurant in line with brand standards
Demonstrate trust, support and respect towards
team members in day-to-day work activities
Helps manage stocks and inventories
Assisting guests regarding menu items in an
informative and helpful way
ACADEMIC QUALIFICATIONS:
NAIROBI AVIATION
Diploma in food and beverages
Techs kills Computer College
Basic Computer Applications
kyethivo Boys High School
Kenya Certificate of secondary education
Nairobi Primary School
Kenya certificate of Primary Education
DECLARATION :
I hereby certify that the above information is true and correct according to the best of my knowledge & experience. If selected I assure that I would perform to the best of my abilities, eagerly awaiting a positive response.. Professional Experience
eeEExperience