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Customer Service Sales

Location:
DeSoto, TX, 75115
Posted:
October 13, 2020

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Resume:

PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

CW CURTLON WESLEY

adgx7c@r.postjobfree.com 210-***-****

Houston, TX

Dedicated and self-motivated soon-to-graduat student seeking a position as a Police Officer post graduation. Posses great leadership skills as well as observation and comprehension skills that will better protect and serve the community.

Communication Skills

Customer Service Focus

Self-Confidence

Conflict Management

Self-Control

Time Management

Empathy

Trust Building

Active Listener

Compassion

Resourcefulness

Non-verbal communication

Adaptability

Work-Home Balance

Conflict Resolution

Teachable

Ability to Follow Orders

Verbal/written communication

Data analysis

Statistical research

Workman Robert Howling Service - Houston, TX 05/2016 - 05/2018 Evaluated team member strengths and assigned tasks based upon expertise and background

Established clear priorities and production quality standards Reviewed project details to ensure correct materials and equipment were brought to job sites

Boosted team productivity through enhanced labor and streamlining of construction and demolition tasks

The Store Protection Specialist Ross Stores Inc. - 08/2015 - 12/2015 Houston, Texas

Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement Investigated all security and safety violations

Mitigating Theft & Fraud

Monitor entrances/exits and sales floor for potential theft by identifying suspicious behaviors and activity

Gather theft indicators and use internal and external intelligence to positively impact shortage trends

Effectively communicate with store leadership and members of the Loss Prevention team.

Maintaining a Safe & Secure Environment

Provide a visible presence at store entrances/exits and on sales floor EDUCATION

in a company issued vest/uniform monitoring for potential safety issues

Provide assistance to store leadership to maintain a safe and secure environment for associates and customers

Minimizing Operational Shortage

Increase associate awareness on effective processes to minimize operational shortage by training and educating around shortage reduction initiatives

Observe and provide feedback on proper checkout procedures for customers and associates

Developing Great Teams & Partnerships

Provide excellent customer service by greeting customers and answering questions.

Regular involvement with internal and external triad partners. May include, but not limited to, conference calls, meetings, store visits, etc St. Mary's University, San Antonio, TX 06/2018

Bachelor of Administrative Studies: Criminal Justice Blinn College, Brenham, TX 01/2016

Associate Degree: Criminal Justice

Sterling High School, Houston, TX 05/2015

High School Diploma :



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