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Employee Relations Manager

Location:
La Vernia, TX
Posted:
October 13, 2020

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Resume:

JODI L

DE LA ZERDA

adgx3g@r.postjobfree.com

830-***-****

LaVernia, TX 78121

SUMMARY

Driven and decisive Human Resource Manager offering 20+ years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, benefits, compliance, and performance management. Develops and implements HR strategies and initiatives aligned with overall business strategy. Leadership skills were acquired by serving in the U.S. military for twelve years.

SKILLS

Benefits

Business Management

Contract negotiations

Legal

Mergers and acquisitions

Payroll

Policies

Recruiting

Safety

Employment and labor laws

EXPERIENCE

HUMAN RESOURCE ADMINISTRATOR 06/2018 to Current

Floresville Electric Light & Power System - Floresville, TX

Recommended and led company-wide implementation of performance evaluations to coincide with newly enacted values.

Negotiated a new vendor contract for employee benefits saving employees 20% on premiums.

Started a safety program by presenting a Monday morning safety briefing for construction crews – dramatically reducing worker's compensation and general liability claims.

Led and designed a human resource project to re-invent the HR Department which led to time saving measures, improved HR availability and reduced project completion time.

Led a cross committee of employees to draft and implement company mission, vision & core values.

Coordinated and liaised with retirement actuaries, auditors, payroll and legal on pension plan issues.

Developed process improvements and streamlined procedures to effectively resolve employee concerns.

HUMAN RESOURCE MANAGER 11/2015 to 06/2018

Enertech Resources, LLC - New Braunfels, TX

Supported the organization through a rapid-growth era, ensuring streamlined operations while the organization grew by 100%. Simultaneously centralized all HR functions at Corporate headquarters.

Managed human resource functions in Texas, Oklahoma, Louisiana, Arizona and New Mexico.

Built a sustainable HR Department with processes, procedures and a detailed instruction manual.

Streamlined the onboarding process for all new hires, cutting time in process by 10 days.

Implemented an HRIS system to track current employees and candidates by working closely with the web designer, allowing seamless integration into payroll.

Re-wrote the employee handbook to comply with federal, state and local employment laws.

Mitigated risk by optimizing compliance tools, identifying deficiencies and implementing corrective actions.

HUMAN RESOURCE DIRECTOR 02/2012 to 06/2015

The GEO Group, Inc - San Antonio, TX

Responsible for all HR directives and actions in Oklahoma and Texas – 19 correctional facilities and 6,000 employees, including nine different collective bargaining agreements and three different International Unions.

Participated in union avoidance meetings, union elections and contract negotiations at four facilities.

Ensured Human Resources policies and procedures were followed while participating in four simultaneous mergers and acquisitions.

Closed one facility in Texas following WARN regulations.

Created and implemented incentive program for hiring and retaining of employees, resulting in 20% more candidates.

Worked with facility managers to assess needs and provide resolutions.

Supervised and coordinated activities of one human resources manager and indirectly supervised 27 facility HR staff, delegating tasks relating to employment, compensation and employee relations.

HUMAN RESOURCE MANAGER/BENEFIT ADMINISTRATOR/CREDENTIALING ADMINISTRATOR 11/2008 to 02/2012

CentroMed - San Antonio, TX

Responsible for all HR actions at 22 locations and over 500 staff members.

Directly supervised one HR Generalist and three Credentialing Specialists.

Analyzed compensation data and delivered equitable & competitive pay structures.

Recommended annual merit budget and pay structure modifications.

Spearheaded project to move all personnel records to an electronic filing system.

Responsible for recruiting medical professionals, ensuring all candidates met stringent requirements.

Appointed as the company safety officer. Conducted quarterly safety inspections at all 22 facilities, making immediate corrections to stay OSHA compliant.

Ensured all licensed medical providers were properly credentialed.

Built and developed lasting relationships with employees, peers, upper management and outside vendors while experiencing explosive growth.

HUMAN RESOURCE MANAGER/BENEFIT ADMINISTRATOR 05/2007 to 07/2008

MW Cude Engineers - San Antonio, TX

Responsible for designing and implementing all HR programs for entire company.

Conducted new employee orientation and benefit administration.

Assisted company directors with staff layoffs due to decline in business.

Answered employee questions regarding health benefits and 401k options.

Coordinated company-wide events structured to boost employee morale.

Managed all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.

EDUCATION

University of TX at San Antonio - San Antonio, TX

MBA

University of TX at San Antonio - San Antonio, TX

BBA

CERTIFICATIONS & ACTIVITIES

HRCI Professional in Human Resources (PHR)

Society of Human Resource Management Certified Professional (SHRM-CP)

Certified Professional Behavioral Analyst

Volunteer - Hill Country Human Resource Management Association, Vice President Programs



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