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Employee Relations Manager

Location:
Charlotte, NC
Posted:
October 12, 2020

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Resume:

THERESA R. REED

**** ***** ***** ****, *********, NC 28216 704-***-****

adgweu@r.postjobfree.com

http://www.linkedin.com/in/theresarreed

PROFESSIONAL STRENGTHS

Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.

Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.

Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, terminating employees, and administering disciplinary procedures.

Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.

Identify staff vacancies and recruit, interview and select applicants.

Represent organization at personnel-related hearings and investigations.

Administer compensation, benefits and performance management systems, and safety and recreation programs.

Benefits Administration

Payroll processing (ADP and Paylocity)

Conflict Resolution

Manufacturing

PROFESSIONAL EXPERIENCE

9/2017 – 9/2020 Blumenthal Performing Arts

Human Resources Director

Annually review and make recommendations to executive management for improvement of the organization's policies, procedures and practices on personnel matters.

Maintain knowledge of industry trends and employment legislation and ensure organization's compliance.

Maintain responsibility for organization compliance with federal, state and local legislation pertaining to all personnel matters.

Communicate changes in the organization's personnel policies and procedures and ensures that proper compliance is followed.

Assist in the annual review, preparation and administration of the organization's wage and salary program.

Coordinate or conduct exit interviews to determine reasons behind separations.

Consult with legal counsel as appropriate, or as directed by the CEO, on personnel matters.

Work directly with department managers to assist them in carrying out their responsibilities on personnel matters.

Recommend, evaluate and participate in staff development for the organization.

Develop and maintain a human resource information system that meets the organization's personnel information needs.

Supervise the staff of the human resource department.

Participate on committees and special projects.

Developed and led the Employee Engagement Committee Meeting and sub-committee Diversity, Equity & Inclusion

4/2015 – 8/2017 Foundation For The Carolinas

Assistant Vice President, Human Resources

Direct and coordinate all human resources activities by strategically planning, implementing and evaluating employee relations and human resources policies, programs and practices.

Maintain knowledge of industry trends and employment legislation and ensure compliance.

Serve as a consultant to the Executive Team for all human resources functions.

Project management

Create and manage processes

Compensation and Benefits: Manage annual salary review process, administer benefits programs, manage payroll, administer all leave programs.

Reed

Employee Relations: Facilitate open door policy, maintain employee handbook, ensure compliance through communication of processes, interpretation of policies

Hiring and Talent Management: Manage hiring process for vacant positions, new hire onboarding, maintain job descriptions, manage employee goal setting and end of year review process, manage talent management system.

Compliance: Comply with legal requirements and governmental reporting regulations, consult with legal counsel as appropriate

Create and manage the Training and Development program

Create, manage and oversee the Wellness Program

6/2014 – 4/2015 Class C Solutions Group, a business of MSC Industrial Supply Company Talent Acquisition Specialist (Contract)

Manage multiple salary level open positions in a fast paced, high volume recruiting environment.

Source and identify candidates through a variety of means and resources. Including the direct sourcing and recruiting of passive candidates.

Design competency/behavior based interviews for open positions. Administer comprehensive interviews to candidates.

Analyze candidate testing results.

Provide quantitative analysis and present finalist candidates to hiring managers.

Guide candidates through the Class C hiring process, including any testing, and scheduling of interviews.

Manage the interview and hiring process internally using approved guidelines.

Identify and analyze new candidate sources and sourcing techniques.

Prepare and distribute weekly updates to all internal customers.

Enter and maintains candidate information in Applicant Tracking System (i.e. OpenHire), including all applicable EEO data, in a timely fashion.

Attend off site Talent Acquisition functions, such as job fairs, college recruiting, and off site training, on an as needed basis.

Participate in discussions with HR Manager and Manager of Compensation and Benefits to determine recommended compensation packages.

5/2011 - 2/2014 Carolinas AGC, Inc.

HR/Office/Facilities/Fleet Manager

Establish and maintenance of HR processes

Full-Cycle Recruitment

Development and implementation of employee orientation

Annual bidding of insurance and benefit programs offered to employees

Partner with staff and the administrative team to maintain an effective operational environment

Maintain a centralized oversight of copyrights and trademarks

Annual review and revision of succession/transition crisis management plans

Responsible for all maintenance issues regarding HQ and off-site locations

Management of rental properties

Management of CAGC fleet and its operations (ie. Maintenance programs)

Provide limited technical support regarding phone system - voice over internet package

Team leader for the administrative functions including the Customer Service position with partial responsibility of other administrative staff

4/2010 - 4/2011 Atlas Copco Compressors, LLC

Human Resources Generalist

Maintain monthly headcount and organizational development/change data for all assigned Companies.

Work to continuously improve data integrity and related processes, as well as the quality of reporting that is generated from them.

Conduct new employee orientation meetings and webinars.

Full-Cycle Recruitment

Manage the Contract to hire and Temporary Employee program for the Companies. Reed

Oversee the annual collection of HR forms including mission statements, variable compensation plans, Conflict of Interest/Sexual Harassment forms, performance appraisals, etc

Partner with supervisors and managers providing coaching and support for policy and procedure implementation, compensation and performance management and employee relations processes and disciplinary actions, including termination of employment

Participate directly, as appropriate, in counseling employees concerning work related performance issues (up to and including termination meetings).

Assist in the planning of special events for employees (i.e. celebrations).

Process, verify, and maintain documentation relating to personnel activities such as staffing, recruitment, training, investigations, grievances, and performance evaluations.

Create and implement new company policies and procedures. 8/2006 - 10/2009 The Raytec Group

Human Resource Generalist

Work with Managers and subsidiaries regarding recruitment of potential employees (ie. Participate in job fairs, presentations at career centers, maintain internet databases, etc.).

Full-Cycle Recruitment – which included partnership with local universities

Conduct prescreening including telephone interviews and administering pre-interview testing (ie. Mechanical aptitude, DISC profile).

Conduct new hire orientations (ie. Benefit package, payroll paperwork, etc.).

Administer short and long term disability program.

Conduct special studies and research data for problem analysis.

Assist management with developing succession plans.

Compile various employee statistics and reports.

Reconciling of health and dental bills.

Facilitate state license filings and renewals.

Responsible for obtaining necessary documentation needed for international travel.

Perform audit of legal documentation, including copy write, insurance, patent files, etc.

Coordinate lunchtime learning seminars and special events; including Benefit Fair, Flu Shot Clinic, Defensive Driving workshops, etc.

Recruitment of Golf Professionals for Ravenwood Golf Course (owned by The Raytec Group) 8/2005 - 8/2006 RochesterWorks! Career Center

Employment CSR II

Facilitate NYS Unemployment orientations

Conduct Quality Control of client files, ensuring that all necessary documentations for WIA enrolled clientele are in place and met NYSDOL standards.

Conduct follow-up services to clients after securing employment.

Provide back-up to the Resource Room staff by assisting clients with writing and reviewing resumes.

Maintain America Job Bank (AJB) spreadsheet (job seeker info).

Represent RochesterWorks! at community events, by effectively providing career service center information and resources.

12/1997 - 7/2005 Urban League of Rochester, NY

Employment Specialist/Counselor

Prepare monthly reports, track client services, and maintain program files.

Assist in the coordination and development of new employment services and programs.

Assist in the preparation and implementation of The Business Planning workshop series.

Conduct individual assessment of participants' vocational, employment and educational background using the workplace competencies & pre/post employability skills test.

Facilitate individual and group training (e.g. basic computer skills, job searching techniques, writing resumes, interviewing skills and goal development)

Coordinate and meet with agencies in the recruitment of TANF participants for the League's Job Readiness Training program.

Maintain contact with employers to develop an ongoing and current job bank. Reed

Transport clients as needed to appointments

Accounts Payable Accountant

Responsible for paying all agency bills coming through the mail and check requests submitted by staff.

Constant contact with vendors, coordinating arrangements for payments while utilizing strong negotiating and customer service skills.

Assisted with the billing process, pulling back-up making copies and verifying charges to the general ledger for accuracy.

Monthly check-runs included selecting payments by priority and urgency.

Review of General Ledger and Journal entries as needed EDUCATION AND PROFESSIONAL TRAINING

Doctorate in Business Administration – Human Resources Management – Northcentral University (in progress)

Masters of Science - Human Resource Management - Mercy College

Bachelor of Science - Business Administration - Medaille College

Multiple legal and human resource training seminars

Preparing for SHRM-SCP exam (received scholarship from SHRM) TECHNICAL SKILLS

MS Word, Excel, Access and Powerpoint

Great Plains (financial software)

Forecaster (budget software)

Taleo (ATS)

BrassRing (ATS)

ReportSmith, HR-B (ADP payroll system)

Sharepoint; HR Perspective (HR-P)

O*Net Services

Oracle

Empowered Benefits

Ultipro (payroll system)



Contact this candidate