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Mental Health Quality

Location:
Tampa, FL
Posted:
October 12, 2020

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Resume:

Vinitha Cheruku

703-***-****

adgwdq@r.postjobfree.com

Objective

Seeking a challenging position in a flexible environment where my organizational, technical and leadership skills can be put to full use and contribute to elevating the quality and success of projects while providing an opportunity to evolve during the same.

Summary

Over 12 years of diversified experience with emphasis on Quality Assurance in Web Based and Client/Server environments using Manual and Automated Testing procedures.

QA Test Lead for large client implementations projects which includes a government project in a newly built secured segregated environment and holds a security clearance.

Manage and drive Integrating testing and responsible for providing status to Sr. IT Manager and Project Managers.

Lead onshore/offshore team and responsible in assigning tasks and providing support t QA team.

Work with Senior QA Managers in resource allocation and providing daily metrics and current projects.

Provide training and knowledge transfer for new hires and existing offshore resources.

Works with Core Project Team mainly UAT, Project Managers, Business Analyst and development in reviewing functional requirements and tech design for final approval.

Exposure to both Manual and Automated Testing of applications developed on Windows and UNIX platform.

Experienced in developing Test Plans, Test Cases based upon the business requirements.

Extensive knowledge of SDLC methodologies such as traditional Agile / Scrum and Waterfall Methodologies.

Experienced in testing Client-Server and Web-Based Applications.

Experience in Black Box, Positive, Negative, Data-driven, Unit, Integration, System, Front-End and Back-End Testing.

Performed sanity testing, smoke testing, Usability testing and Security testing of various applications.

Experience in performing various types of back-end testing such as data validation, data migration, data conversion, data integrity testing.

Created updated and maintained Test Matrix and Traceability Matrix.

Participated in weekly and bi-weekly team meetings to report testing activities for cross functional projects.

Expertise in Oracle table data manipulation using SQL queries and UNIX commands/UNIX scripts.

Good Documentation and Process Management skills with an ability to effectively understand the business requirements to develop a quality product.

Highly motivated, ability to work in tight schedules, efficient analyst and efficient in meeting deadlines. Versatile team player who can also work independently with a positive approach to all tasks.

Experience working in a position that requires the ability to organize and prioritize tasks.

Self-starter, fast learner and team player with strong personal and group communication skills

Willingness and ability to learn new technologies and to easily adapt to new environments.

Technical Skills:

Testing Tools

Mercury: WinRunner, LoadRunner, Quality Center (QTP(11), Test Director), Fiddler, VSTS, Rational: Rational Robot, ClearQuest, Ready API

Tracking & Control

MS-Visual Source Safe, ClearCase, Test Director, Bugzilla

Packages & Platforms

Word, Excel, Access, PowerPoint, Macromedia Flash 8.0

Operating Systems

UNIX, Win (9.x/2000/ NT/XP), DOS,LINUX(Timesys)

RDBMS & DB Tools

Oracle, MS-SQL Server, DB2, MS SQL, Toad, SQL*Loader, Cache

Languages

SQL, VB, HTML, XML

ETL Tools

Ab Initio (GDE 1.15.5/1.13.15/1.11.11, Co>Operating System 2.14.1/2.11.8 /, Informatics 5.1, Informatica, Business Objects

Scripting

TSL, SQA Basic,Action script, VB

Browsers, Intranet

I.E, Netscape, AOL, Fire Fox

CM Tools

ClearCase, CVS, PVCS, StarTeam, Source Safe, TFS

Professional Experience:

Global Consulting Architects

IHG B2B Gateway Service

Lead QA Analyst Sep 2014 – Present

The B2B Gateway Services help facilitate the integration of third parties with IHG's reservation system. The B2B Gateway allows third parties to develop clients that can search for available hotels, make reservations, and modify or cancel reservations.

Managed all the QA processes in an AGILE development environment and lead a team of QA in all the testing efforts of the Products in the Organization and reported directly to the Project Management Office.

Perform Scrum duties in absence of Scrum Master when necessary.

Perform other QA responsibilities such as Knowledge Transfer to new TEs.

Expertise in working with Selenium IDE and Selenium Web Driver using TestNG java framework.

Worked on IE, Firefox and Chrome Driver.

Provide ownership for all QA responsibilities with excellent communication skills, time management skills, self-motivated, and results oriented.

Run XML over HTTP, clients (web applications, handheld devices, etc.) can connect directly with IHG's reservation system.

These XML requests and responses are based on the 2006A OTA Specification.

Currently working on a project to decommission IHG’s Reservation System –HOLIDEX with Amadeus Hotel Reservation System.

Created detailed periodic status reports for senior management to keep them posted on the progress of implementation.

Assisted business users in defining UAT test cases and plans, established and maintained test cases and test data in Quality Center.

Design, develop and maintain an automated test strategy that fully exercises end-user workflows and provides a framework for ongoing endurance/load tests

Environment : Ready API, Selenium WebDriver, Rally, QTest,DB Visualizer, Java 7, JMeter, putty, Araxis Merge v6.5, Altova XMLSpy, Edit plus, HTTP Request

Health Plan Services, Tampa

Lead QA Test Analyst June 2014 – Sep 2014

HPS’ online marketplace solution that offers a multi-carrier, multi-product platform where customers and prospects can browse, compare and purchase insurance coverage from a vast assortment of the nation’s leading carriers. The exchange is custom-branded and offers full call center support from a team of licensed insurance professionals.

Lead a team of QA Analysts and Sr. QA Analysts responsible for the quality of software releases across Claims and Billing systems for new Freelancers client.

Determine and document overall technical test strategy with proposed solutions and tools.

Create and manage to QA Project Plan and timeline. Analyze and manage quality and project risks.

Worked Extensively with Inbound 834 and 834(Out bounds) claims processing systems Worked on troubleshooting of the entire claim processing issues including OnExchange ACA (Obama Care) insurance plans.

Hands on experience with daily claim processing and uploading 834 files into database.

Conducted user interviews, gathered requirements, and analyzed the requirements for the new health insurance product.

Involved in setting up new trading partners in FTP, BizTalk and database for Freelancers project with ACA insurance plans.

Responsible for creating functional test scenarios for individual modules and mapping of the requirements using Quality Centre.

Environment: HP Quality Center, QTP, SharePoint, SQL Server, SQL Quires, Informatica

PMSI, Tampa, FL

Lead QA Analyst April 2012 – May 2014

PMSI is committed to serving the industry with clinically based Pharmacy, Critical Care, and Settlement Solutions innovations for the workers’ compensation and liability markets. Through technology and insightful data that address customers’ most critical business needs, we augment traditional cost containment efforts and meet evolving state and federal regulatory requirements. It is leading cost-containment Pharmacy Benefits Management service for the Workers’ Compensation and Auto industries.

Develop and maintain Functional/Regression/Smoke Testing-Client Reporting and Implementation, PICK ((Eligibility, OON and Bill Reveiw) systems.

Support and maintain Post Implementation Testing-Client Reporting, PICK systems.

Handled Automated Regression Test Execution using QTP that involved creation of Regression test suite, Regression Test Execution, creation of regression execution test results.

Used SOAP UI and STORM to test Web Services running on WebLogic Server.

Works as Quality Center Administrator.

Maintain Quality center for any updates and changes needed per client user.

Create documentation on system updates/changes.

Collaborates with PM, DEV and QA teams.

Business Support – Federal Projects, Pharamcy and Client Reporting production issues.

Developed SQL queries to query datawarehouse and validate ETL to test backend process for Client reports which are build using Microstrategy.

Works with Senior QA Manager in the implementation of testing methodologies and process improvements.

Creation of test data, test conditions and test cases from Use Case and Identification of test cases to be automated for regression testing.

Review and approve test cases, test plan and test results of the QA team. Conduct test plan and test case walk-through demos.

Used Microsoft Team Foundation Server (TFS) to upload the testing lifecycle.

Environment : HP Quality Center, QTP, SharePoint, MS Team Foundation, PICK, PowerTrack, Info Center, MailRx, STORM, SOAPUI, SQL Server, SQL Quires, Reports, Web, BizTalk, AS400, Query Analyzer, MS Office, TFS,MS SQL Server management Studio,Microstrategy

K12, Herndon VA June 2011 – March 2012

Sr.QA Engineer

K is the leader in online learning for grades K through 12 by providing individualized, one-to-one learning solutions to students from kindergarten through high school across the country. K offers outstanding, highly effective curriculum that enables mastery of core concepts and skills for all kinds of minds. As a senior test engineer, I have worked in different projects for the co-ordination, creating and execution of test cases such as CALMS, LMS (Learning Management System), EPR (Enrollment Process), OMS (Order Management System), JMS Integration (Java Messaging Service) and Total View applications.

Responsible for creating functional test cases for individual modules and mapping of the requirements using Quality Centre.

Involved in modifying the test cases related with functional requirement changes and performing Regression testing during each release of the application development.

Involved in Manual Functional testing, GUI, System Integration Testing, UAT Testing and Performance Testing.

Checked the data flow through the front and backend and used SQL queries to extract the data from the database.

Interacted and worked with the development team to solve the problems encountered in the test scenario run.

Participated in daily scrum meetings to triage the defect tracking process.

Assisted the team lead with daily QA tasks, attended project meetings, release meetings and QA status meetings.

Performed Smoke testing of the application from end-to end for testing different functionality and database mapping issues.

Interacted and assisted the entire team on the testing tools and processes.

Worked with development / technical team members to ensure that the enhancements would meet the defined business requirements.

Tracked all the bugs and validated them using Quality Center, generated reports and test metrics.

Environment: MS Office, Quality Center, SharePoint, SQL, TOAD, Oracle 10g,UNIX Scripts, SQL Server 2000

Saint Elizabeth’s Hospital (DMH), Washington DC Feb 2009 – June 2011

Sr QA Analyst

Saint Elizabeth’s Hospital is the District’s public psychiatric facility. The Hospital provides intensive, inpatient care for individuals with serious and persistent mental illness who need the security and structure to assist in their recovery. Saint Elizabeth’s also provides mental health evaluations and care to patients committed by the courts. The Hospital develops a personalized treatment plan to help each patient achieve the highest quality mental health outcomes.

Responsibilities:

Analyzed Use Cases and Business Specification Documents (BSD) on the following functionalities including Create/Report Admission, Search Admission, Check status of Admission online by using Avatar application.

Communicated defects to developers and log bugs encountered in Quality Center during test execution phase, create defect tickets, and followed-up with appropriate developers until all issues were resolved.

Performed functional, negative, regression and smoke tests on enhancements to the web application.

Mapped requirements with Test Cases in Quality Center and executed them reporting a pass or fail status.

Exported Test Requirements and Test Cases from Excel and Word to Quality Center.

Testing Agile/Scrum development methodologies and worked very closely with developers.

Wrote and executed SQL queries for validating test results.

Managed, Documented and Controlled all the Test Cases, test scripts and test results using Quality Center and also in a status update report using MS Excel.

Ensured that quality issues are appropriately identified, analyzed, documented, tracked and resolved in QTP.

Participated in Daily standup, Weekly QA status meetings and coordinated with the Developers and Testers to resolve and close defects.

Created detailed periodic status reports for senior management to keep them posted on the progress of implementation.

Environment: QTP 8.2, Test Director 8.0, Quality center,Java, CACHE, PVCS, Windows 2000, UNIX, Crystal Reports XI R2, Business Objects, Toad, Win SQL, SQL Server

Deloitte & Touché / DHR Alabama, Montgomery, AL Sep 07 – Feb 09

QA Lead (March 08 – Feb 09)

QA Analyst (Sep 07 – Feb 08)

FACTS or Family, Adult, and Child Tracking System, is a comprehensive automated case management information system implemented by Deloitte & Touché for State of Alabama Child and Department of Human Resources (DHR), as defined by the Statewide Automated Child Welfare Information Systems requirements (SACWIS). The system is designed to meet the policy and programmatic needs of the Agency and provides DHR social workers with on-line access to child and family specific information and supports necessary decision-making.

Responsibilities:

Created detailed Test Plans, Test Cases, and Test Data for Functional, Integration and System Testing based on Business Requirements, Use cases and Design Documents.

Created Navigation Test scripts to ensure all screens were available.

Wrote SQL scripts to verify the database updates, inserts and deletion of the records.

Reports, documents, and tracks resolutions for software Defects identified in the testing process using Quality Center.

Involved as Quality Center Support to provide user access to users of different QC domains.

Write Test Cases and performed Manual Testing like Positive Testing and Negative Testing, Integration Testing and expertise in Manual Testing.

Distributed workload among the team, defining delivery dates, area of test coverage and providing functional checklist for proper test execution.

Worked closely with software developers and identified and investigated code problems and SW process issues.

Created updated and maintained Test Matrix and Traceability Matrix.

Used back-end database DB2 UDB SQL queries to perform data integrity testing.

Involved in performance testing using VSTS and Fiddler.

Performed verification and validation practices in the UNIX test environment.

Responsible for developing and maintaining the CBT (Computer Based Training) for FA CTS application using Macromedia Flash.

Developed new reports stored procedures, enhanced the existing reports stored procedures to improve speed and accuracy. Was responsible to develop customize reports requested by Clients.

Was responsible to make changes on reports with issues, and include the changes in the Current Build for the release of the next version.

Platforms & Tool(s): MS Access, Microsoft VSS, VB.Net, DB2, Quality center 8.2, Toad, UNIX, Macromedia Flash 8.0, VSTS Fiddler, Test Director, HTML, JavaScript, IE and Netscape browsers, Crystal Reports

Riderway, Old Town Alexandria, VA Oct 06 - Sep 07

QA Tester

Riderway gives the convenience of managing reliable ground transportation anytime and anywhere. Riderway can be used to book rides in any location, view the list of upcoming rides, and record payment for rides on the web and on Blackberry mobile device. It’s a convenient service available for individuals as well as corporations. http://www.ridecharge.com/

Responsibilities:

Reviewed the business requirements and generated test scenarios based on use cases.

Created and executed manual test scripts using Clear Quest.

Created Test cases for manual testing and performed execution of test cases manually to verify the expected results.

Documented test execution results, prepared test reports, and gathered and evaluated test metrics for reporting using Clear Quest.

Created defect-tracking reports using Clear Quest.

Involved in Regression, Back-end and Integration testing.

Created and executed SQL queries to fetch data from SQL Server database to check the integrity of data to validate and compare expected results with those actually obtained.

Responsible for manual testing of the application on Blackberry device.

Responsible for setting up weekly meeting and walkthroughs for project updates.

Platforms & Tool(s): Rational Robot, Clear Quest, Ruby on Rails, MySQL, Java, PVCS, Blackberry Device

Polk County Property Appraiser, Bartow, FL Mar’05 – Apr ‘06

QA Tester

Polk County Property Appraiser (PCPA) offers real estate and tangible personal property (equipment, machinery and fixtures) of businesses. The Property Appraiser prepares the tax roll and determines the market value for hundreds of thousands of individual parcels, including residential, agricultural, multifamily, commercial, industrial, as well as thousands of personal property accounts.

Responsibilities:

Designed, developed test cases, regression tests and system tests on the integrated customer SW.

Responsibilities include project management of some customer projects for software QA components. Also responsible for maintaining project schedules, test specifications and reports.

Involved in the testing and maintenance of various screens using Oracle Forms.

Designed and executed test plans and test cases.

Manually conducted Front-end and Back-end testing.

Performed Back-end testing by extensively using SQL queries to verify the integrity of the database and analyzed the server performance on UNIX.

Defects were Tracked, Reviewed and Analyzed using Test Director.

Created and executed SQL queries to fetch data from database server to validate and compare expected results with those actually obtained.

Environment: Win Runner, Oracle, VB, Test Director, PVCS

Education:

BS in Computer Science Engineering

Immigration Status:

Green Card

References: Provided upon request.



Contact this candidate