J I N A WONG

*A HONOURS ARTS STUDENT - RHETORIC, MEDIA, PROFESSIONAL COMMUNICATION

Completed first year of Honours Arts

Majoring in Rhetoric English, Media, and Professional Communication Minoring in Business Entrepreneurship Technology

Enrolled in entrepreneurship courses

Planning stage for my start-up in the future

Honour Roll

Ontario Scholar

Business Certificate

DECA Member

University of Waterloo, ON

Candidate of Bachelor of Arts - Business

Bur Oak Secondary School Markham ON

EDUCATIONAL TRAINING/CERTIFICATES

Customer Acquisition

Ability to use techniques such as social media and customer relationship management to engage and recruit new members

Predict and assess consumers to meet their wants/needs Team Management

Completed and currently enrolled in business entrepreneurship technology (BET) courses in which required group work where I plan group meetings, introduce ideas, encourage participation, and observe group members to achieve goals

Communications and Customer Service

Enhanced customers experience proven by granting quality assistance in the retail/food industry Generated sales using my excellent communication skills to market/promote products User Engagement/Marketing

Ability to design/create posts as promotional tactics to increase growth, opportunity, and positive brand reputation

First person to design an Instagram post for my club which evidently captured attention from others and recruited new members

Proficient with Google Drive and Microsoft Office (Word, Powerpoint, Outlook) SKILLS/QUALIFICATIONS

416-***-****

adguc3@r.postjobfree.com

Linkedin: www.linkedin.com/in/jina-wong

Fitness, Watching Shark Tank, Cooking, Reading, Fashion, Cosmetology, Basketball INTERESTS

Evaluate speeches and provide feedback as a Grammarian to advance members' professional public speaking and leadership skills

Recruit new participants to join the 1398 members in the community Leading the Instagram UW Toastmasters page to boost user engagement Prepare topics/questions for members as a Topicsmaster to enhance professional speaking skills using the weekly themes as reference

Certified as an eyelash extension technician

Complete appointment sessions by placing under-eye collagen patches, applying primer and attaching extensions with adhesive

Create handmade individual lash extensions which requires precision and patience Educate customers on appointment process, proper aftercare and safety to maintain quality and cleanliness of extensions

Assisted with purchases, locating items and signing up for rewards programs Took orders as a cashier while advertising popcorn and preparing orders in a fast-paced working environment

Utilized customer service skills by promoting products through samples and interacting with customers

Collaborated with students to elucidate business-related case studies using problem-solving skills

Assisted in organizing the bi-weekly meetings to ensure engagement and involvement in the business community

Answered incoming phone calls to provide information about products, services, policies, and promotions as well as answering customer inquiries Arranged new merchandise with signage and appealing displays to attract consumers Collaborated with employees to achieve daily financial goals VP Public Relations at Toastmasters International University of Waterloo Chapter September 2020 - ongoing Waterloo ON

Founder of BabyxLashes Co.

August 2019 - ongoing Markham ON

Customer Service Associate at Kernels Popcorn Inc. June 2019 - September 2019 Markham ON

DECA Case Competition Participant

September 2018 - June 2019 Markham ON

Sales Associate at The Children's Place

August 2017 - January 2018 Markham ON

CAREER SUMMARY