AN NGUYEN

*** ********* ********, ***********, ** L4Z 3Z7 - CANADA

Cell: +1-416-***-****

Email: adgtlz@r.postjobfree.com

PROFESSIONAL SUMMARY

Several years working experience in large-scale pharmaceutical and medical device environments in Vietnam and more than 7 years working experience in health care environments in Canada. Understanding of Health Canada with a high integrity and good judgment, having skills and knowledge required for best health care practices, customer focus, customer services, and organization.

SKILLS

Interpersonal and customer service skills.

Strong organizational skills with attention to detail and accuracy.

Ability to prioritize multiple tasks.

Quick learner.

Strong solving problem skills.

Strong computer skills and experienced in using of Microsoft office applications.

Good English and Vietnamese language.

WORK HISTORY

DENTAL TECHNICIAN

Digital32 Lab - Mississauga, ON - Canada Nov 2018 – Mar 2020

Replaced partial or total loss of natural teeth by constructing partial or full dentures

Constructed prostheses by following the dentist's prescription.

Casted a partial framework by using EXOCAD software technology.

Applied the laboratory production: building-up wax replicas; encasing the wax; melting away the wax; metal casting, metal polishing and finishing the appliance.

Improved quality results by studying, evaluating, re-designing, implementing changes.

Assisted with Business Manager to maximize the product qualities.

PHARMACY COORDINATOR

Darcy Pharmacy - Toronto, ON - Canada Jan, 2017 - Oct, 2018

Queen Pharmacy - Brampton, ON - Canada Jan, 2017 - Oct, 2018

Billed prescriptions through Kroll software ensuring all required documentation as dosage and dosing intervals, third party billing restrictions, scheduled appointment dates, clinic locations, copayment management.

Created patient files by using Kroll software system.

Managed dispensing and shipping schedules.

MEDICAL ADMINISTRATION

Dr. Duc Le & Associates - Optometrist Office - Toronto, ON - Canada May, 2015 - Dec,2016

Dr. Albert Allen - Psychiatrist - Toronto, ON - Canada July, 2013 - Feb, 2015

Dr. Bach Tuyet Dang - General Practice - Toronto, ON - Canada July, 2013 - Feb, 2015

Managed patient appointments and physician's schedule.

Liaised with medical laboratories/physician offices for appropriate patient documentation.

Handled medical billing and claims, data entry by Oscar software system, incoming and outgoing mail, faxes, prepare and pull charts when necessary.

Worked with Insurance companies and compensation carriers to solve all medical billing and claim rejected.

Managed data processing of screening programmes.

EDUCATION

Bachelor of Science degree

CERTIFICATION

Life Science of Enterprise Certificate - University of Toronto

Employment Language Training Program for the hospitality sector Certificate (Canada)

Work Safe Certificate (Canada)

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