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Manager Office Staff

Location:
London, Greater London, United Kingdom
Posted:
October 09, 2020

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Personal Summary

A background of leadership roles in Programme Management, Project Management, Risk Management and Change Management, encompassing; Real Estate Developments, Capital Investment, IT, Transition/Change, Cost and Schedule Management, Client & Bid Management, Procurement, Contract Administration, Financial and Progress Reporting

Successfully delivered multiple large scale and complex Portfolios and Programmes through all phases from inception to close out in UK, Europe (Ireland, Germany, France, Netherlands, Norway, Denmark and Austria), Asia Pacific (Hong Kong, Singapore, Australia, China, Thailand, Malaysia, Korea, Taiwan, Japan and Indonesia), Middle East (UAE, KSA, Oman, Kuwait, Bahrain, Qatar, Egypt and Iraq) and South Africa, delivered across the following areas:

Smart City Mixed Use Development: High rise, Low rise, Housing, Shopping Malls, Education, Healthcare, Cultural, Sustainable Energy, Autonomous Vehicles.

Transport: Aviation, Rail, Metro, Road, Marine.

Complex Infrastructure Works (Mixed use developments, Urban developments, Airports, Islands, Constrained and Remote locations)

Transition/Change: ERP, IoT, Processes, Procedures, Corporate Culture, HR, Finance, Quality.

IT: Data Centres (Tier 3 & 4, internal banking/corporate data/comms rooms)

IT: Office 365 Upgrades, SAP/Oracle ERP, Software Development and upgrades

Hospitality: Resort Developments, Hotels, F&B outlets.

Entertainment: Sports Facilities, Theme Parks, Water Parks, Cinemas, Entertainment Zones.

Healthcare: Hospitals, Clinics, Specialist care facilities, smart solutions

Research and Development Facilities (Automotive, Aviation, Pharmaceutical, IT, Military)

Strategic FM (planning, operations), Smart Solutions, Corporate Services, Hard & Soft FM

Manufacturing: Automotive, Aviation, Food prep

Finance: Banking, Insurance, Capital Investment, GRC.

Career History

daa, Dublin 2019 – 2020

Project Controls Manager (Contract Role)

Managed PMO consultants executing NEC4 Contracts, Cost, Schedules and Risk for the Hold Baggage Systems (HBS) upgrade to Standard 3 in compliance with EU regulations.

Contributed to the new Operating and Governance model for the Asset Management Delivery business unit responsible for over €2 billion of Infrastructure and Project delivery at Dublin Airport.

Developed the HBS Project Management Information System, using PowerBI Dashboards to integrate data from.

oCEMAR – Contract Management of 20 NEC 4 Contracts,

oProcurement – Oracle and Excel

oScheduling / Planning – P6

oCost – Oracle and Excel

oRisk – @Risk and Excel

oDocument Control – Bim 360

Worked with Executive management team to develop continuity planning, risk scenarios and cost reconciliation models in relation to the impact of COVID-19 on the airport operations and ongoing projects.

Colcarain, London 2016 – 2019

Own Company

Providing interim management and consultancy services to clients, covering Programme & Project Management, Risk Management, Transition/Change Management and Stakeholder Management.

Interim VP Technical Services, for a leading global security integration software company,

oestablished the PMO, managing the global delivery team, coordinating activities between sales, software development (SDLC, agile), client support and delivery teams.

oImplemented project controls procedures, risk assessment and management processes, reporting tools, project delivery & resource management programmes in line with the business reorganisation to deliver improved efficiency and results.

Interim Project Specialist implemented the PMO (Risk, Planning, Processes, Procedures, templates and reporting systems) to manage 30+ projects (internal reorganisation, office fitout) and integration with the corporate ERP (HR, Finance), CRM and digital platform.

Interim PMO Director for Engineering Company, reviewing major Infrastructure project bids, implementing changes to the PMO, processes and procedures.

Akaria Hanmi, Riyadh 2018 – 2019

Programme Controls Manager

Programme Controls Manager for US$20 billion large scale mixed use Smart City development. Direct staff of 12 (PMO team 72) covering day to day operations including Governance, Compliance and Risk, Infrastructure delivery, Planning, Finance, Contract Administration (FIDIC), Document Control (ACONEX), Policies and Procedures, Reporting, IT and logistics.

Managed SAP consultant regarding development and delivery of the enterprise Project Management Information Systems, Enterprise Risk Management and GRC, Contract Management, Procurement, Planning, Cost, Document Control and Reporting.

Managed SAP, IT and FM Consultants and Saudi Telecom to develop smart city strategy and implement Smart City Solution Infrastructure delivery (IoT, 4g, 5g, WiFi, Fibre networks) for the development

Engaged Healthcare consultants to develop hospital, research, training, rehabilitation and long-term care facilities and IoT solutions (digital medical records, instant access to imaging/x-ray, MRI, CT, test results, patient medical records) to support medical staff.

Engaged Autodesk to and develop provide in-house design studio solutions, design software (Revit, Civil 3d, Infraworks, AutoCAD), BIM (3D, 4D & %D) linked to AR/VR for the whole site from Infrastructure up. Data integrated into smart FM/AM solution.

Worked with Executive management team to develop financing and acquisition strategies (JV’s, SPV’s) to finance specific elements of the development.

DeLeeuw Middle East, Dubai 2014 – 2015

Director for Business Development & Operations

Engaged by the MD to develop and manage business development, bid management and oversee day to day operations, P&L and to establish PM Consultancy business

Generated a lucrative income stream by providing 3rd party due diligence and reporting on projects that banks and financial entities had invested in or were looking to invest in.

Delivered project, risk and operational review for Large mixed-use development covering; Phased infrastructure, indoor theme park, 300 luxury houses, retail, commercial and hospitality towers and gained municipality approval for utilities and vehicular access.

Resurrected the PM Consultancy side of the business, winning 7 significant projects within the GCC Region

Holborn Assets, Dubai/South Africa 2010 – 2014

Chief Administration Officer

Engaged by the CEO to help with the business change/transformation related to the company growth and expansion. Manage corporate planning, IT, administration and facilities.

Established Operations in South Africa (sourced and fitted out offices),

Obtained South African Financial Services Bureau (FSB) licence and company registration, Managed day to day operations, grew SA Support team from 1 to 15 and sales team from 3 to 25, revenue growth of 68% in 2013-2014.

Managed the sourcing and fit out of new offices and relocation of 200+ staff in Dubai.

Managed business and IT process implementation of new back office administration and compliance systems, staff training, secure remote access and travel management.

Established the corporate CRM system to help manage new product launches, client portfolios and compliance systems, including marketing, customer satisfaction, third party vendor management, stakeholder management, data tracking and lead generation.

Faithful+Gould, Dubai 2005 – 2010

Project Operations Manager

Engaged by the Regional MD with a remit to help him establish the Dubai office, which grew from 3 office staff to over 200 office staff and over 300 project-based staff in 2 years. Remit expanded to grow the business into Abu Dhabi, Muscat, Riyadh and Kuwait.

Established the Consult team focused on providing Sustainability (LEED/BREAM/ESTIDAMA), Strategic FM & Asset Management and Risk Management solutions for clients.

Managed business development within the Middle East and developed stage gate review (risk) process for Go/No Go on bids and management of successful bids.

Developed client advisory services working with Atkins Colleagues to assist Clients with major projects, business change and strategic initiatives.

Developed and implemented the PMO for The National Water Company of Saudi Arabia (over 700 projects) and Ministry of Public Works in Kuwait (over 350 projects) and several smaller PMO’s for other clients. Oracle ERP and Primavera suite.

Seconded to key clients to provide management consultancy services including, PMO, Programme Management, Risk Management, pre-qualification, RFx and tender process, change management programmes

Gulf Solutions Group, Dubai 2003 – 2005

Project Director

Small consultancy providing management consulting services to the Middle East Market, covering strategic and operations management, HR, ERP, Program and Project Management, Risk Management, project control systems for public and private sector clients and large-scale projects.

Initiate Consulting, London 2000 – 2003

Senior Consultant

Provided Program Management Services and support for infrastructure and capital investment programs

Seconded to the London Underground, Metronet PPP, worked on contract negotiations and reviewed all projects in line with contractual requirements, Risk and prepared requirements and gained approval for £125m Neasden depot upgrade

Project management and FM transition services to Barclays Bank

Honda Manufacturing UK, Swindon 1998– 1999

Project Manager

Provided Project support to the engineering team, managed delivery of body press shop, bumper paint facility, new robotic welding line, warehouse expansion, engine heat treatment facility, QA/QC inspection line. Prepared Permits to work detailing methods of work, risks, equipment, safety equipment and contingency measures.

Deutsche Bank, London/Frankfurt 1998– 1998

Senior Consultant

Provided Project support to the IT and Corporate Services Teams (FM), covering fitout and relocation of staff to new offices, consolidation of real estate and identifying all computerised systems that might be affected by Y2K.

Morgan Stanley, London/Hong Kong 1994– 1998

Associate Director

Part of London Corporate Services Team planning and managing real estate portfolio, internal fit outs and relocations. Relocated to Hong Kong as part of 4 person team responsible for Corporate Services (travel, FM, IT,) throughout the Asia Pacific Region, acted as pivot between corporate service, IT and Business to help delivery the expansion of the business from 450 staff to over 3,000 staff in 3 years by expanding existing offices and opening 6 new offices throughout Asia Pacific region. Assisted some of the bank’s clients with their Real Estate portfolios, including acquisitions, disposals, leasing and FM strategy.

Decision Graphics / FMx, London 1990– 1994

Project Manager

Part of the client facing team implementing CAFM solutions (Asset Management, Space Management, fitout, procurement), covering the Banking, Insurance and Pharmaceutical sectors, clients included; Glaxo, Wellcome Foundation, Astra Zenica, BASF, Brown Shipley, Rothschild, Barings, Hambros, Credit Suisse, Morgan Grenfell, UBS, Coutts, Prudential, Frizzell, British Gas, NASA.

Qualifications & Memberships

MBA, International Business - University of Liverpool

Project Management Institute: PMI ID No 1765859

Institute of Risk Management Member No 00039180

APM Project Risk Assessment Manager and Value Management

MSP Managing Successful Programmes

Det Norske Veritas (DNV) Integrated Management System Auditor in ISO 9000, ISO14000 and ISO45001

Citb CSCS & SMSTS

Software/Systems

MS Office 365 (Word, Excel, PowerPoint, Outlook, Visio), MS Project, SharePoint, Power BI, Teams

Oracle Finance, Primavera EPPM, Unifier, Analysis, Aconex

SAP S4Hana, PPM/CPM, GRC, Ariba, Hybris

Active Risk Manager, @Risk

CEMAR – NEC4 and FIDIC contract Management

Data Analysis – Power BI, Tableau, SWOT, KPI’s

AutoCAD, Autodesk AR/VR, BIM, Revit, Navisworks, Maximo, CAFM Explorer

Working understanding of IoT, wireless technologies (3G, 4G, 5g, WiFi, WAN) Private GAN, VOiP,

NEC4 Contracts

FIDIC Contracts

Personal

Date of Birth: 7th August 1968



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