Khaled A. Gulamhusein

***** *********, **.• Richmond, Texas 77469

832-***-**** • adgqh3@r.postjobfree.com

Sr. Engineer

Hands-on technology leader with a solid background in all aspects of Data Center, Compute, Storage and Server optimization. Qualified individual with working knowledge of daily operations in a large scale global production environment. Versatile professional with over a decade of experience serving large scale organizations in various industries.

Expansive technical knowledge base and extensive certifications complemented by superb oral and written communications skills.

Areas of Expertise:

VMware Qualified (4.0-6.7)

MCSE, A+ CompTIA, Cisco UCS

PureStorage Flash Array

SCCM Patching

Backups, Infrastructure monitoring

VMware ESXi, Virtual Center

VmWare Cloud, Google / AWS Cloud.

VEEAM, Zerto Replication, Vsphere replication.

Horizon VDI Design & Support.

Cisco UCS / HX Hyperflex, Dell VxRail & HP C7000 Blade Architecture.

Microsoft Windows Server Technologies.

Microsoft Active Directory.

Professional Experience

Presidio Network Solutions, Houston, Texas

Sr. Consulting Solutions Architect, 11/2018 – Present

Technical Scope: Consulting capacity for Enterprise customers on various Data Center technologies such as VMware ESXi, Cisco UCS, Dell VxRail Systems, Nutanix and PureStorage. Cisco Hyperflex technologies. MS Active Directory, Applications Engineering & Architecture. Complete understanding of VEEAM Replication, VEEAM Backup architecture, ZERTO Virtual Machine replication. AWS & Google Cloud Objectives as well as Production support initiatives.

MODEC Petroleum (Contract), Katy, Texas

Sr. Infrastructure Engineer, 08/2018 – 11/2018

Technical Scope: Instrumental in the design and deployment of the new UCS and VMware 6.5U2b infrastructure across the world on all ships and drilling platforms. Designed a method to remotely deploy all needed software and firmware to these locations via a low-bandwidth satellite connection.

Key Achievements:

Deployed and installed Ver. 6.5U2b VMware.

Upgraded Cisco “C240m” Series hardware Firmware remotely over Satelitte connections on ships and Oil drilling platforms around the planets oceans with ZERO Production impact.

Utilized PowerShell scripts as well as VMware CLI tools for speed and accuracy

Fiserv Financial Services (FOS), Sugar Land, Texas

Sr. Infrastructure Specialist, 02/2017 – 08/2018

Technical Scope: Sr. Infrastructure Engineer IV, Commvault Enterprise Backup, VMware ESXi, vSphere 6 & 6.5, Cisco UCS Blade Technology, MS Active Directory, Application Engineering & support. Group Policy Objects, Technical lead a Team of 6 individuals.

Key Achievements:

Group Policy Object & Active Directory support, Configuration changes and problem resolution.

Regarded as internal SME (subject matter expert) for global Server infrastructure.

Setup, Support and resolution of issues as related to hardware on Cisco UCS, SAN Storage and configuration aspects of Virtualized environments globally.

Responsible for multiple North American data centers.

Utilized PowerShell scripts for better management of Active Directory, User provisioning and VMware CLi.

Designed and implemented a fully functional DR (Disaster Recovery) Data Center.

Incident and Change management in both Remedy systems as well as Service Now.

Aware of Change approval process and creation of engineering change documents for server related changes.

Built out, supported and managed entire ZERTO Replication for moving VM’s from Houston Data Center to Austin.

Dynamic Systems USA (DSI) LLC, Austin, Texas

Sr. Infrastructure Specialist, 12/2015 – 02/2017

Technical Scope: Sr. Server Administration, Systems Engineering. Veeam Enterprise Backup, VMware, Cisco UCS Blade Technology, MS Active Directory, VMWare 6.0

Support of the Austin based Data Center and Infrastructure equipment for the Texas region.

Key Achievements:

Proved instrumental in design, development, and launch of new version of Active Directory, Mitigated user impact with careful coordination.

Regarded as internal subject matter expert for global Server infrastructure.

Setup, Support and configuration of Cisco UCS hardware, NIMBLE San for Austin Data Center and configuration aspects of Hardware/Software.

Responsible for all data centers across the USA as well as Branch offices.

Escalation point for Level 1.0 & 2.0 Helpdesk staff.

LFRC Corp. LLC, Houston, Texas

Sr. Systems Engineer / Infrastructure Manager, 11/2014 – 12/2015

Technical Scope: VMware, VEEAM Backup, Cisco UCS Blade Technology, Cisco UCS Manager, IP Switch, MS Active Directory, AGPM, Nimble SAN Technology, Trend Micro, PDC Servers, BDC Servers, VMware Virtual Infrastructure ESX 5.5, VMWare Virtual Center 6.0 Host Servers

Manage the Infrastructure teams to optimize system performance by delivering expert second-tier server support for all sites worldwide, identifying and resolving issues for restaurant servers on a global level. Oversee all phases of IT Management and administrative challenges. Collaborate with cross-functional team members to gather infrastructure requirements. Diagnose and develop strategic solutions to resolve critical hardware and software issues. Create implementation project plan proposals. Maintain accurate and comprehensive departmental budget and asset information for three data centers worldwide.

Key Achievements:

Proved instrumental in design, development, and launch of new Cisco UCS production servers through leveraging expert knowledge of deployment tools.

Regarded as internal subject matter expert for global infrastructure.

Created efficient standard operating procedures implemented throughout centers on a global scale.

DISCOVER Financial Services, Riverwoods, Illinois

Platform Services / Sr. Systems Engineer, 7/2006 – 11/2014

Technical Scope: VMware, Citrix, IBM RSA, IBM Director, Tivoli, Active Directory, AGPM, XenApp, Xen Desktop, NetAPP, Celera, SEP, PDC Servers, BDC Servers, VMware Virtual Infrastructure ESX Host Servers

Optimize system performance by delivering expert second-tier server support for all centers worldwide, identifying and resolving priority tickets for global customers. Oversee all phases of engineering changes in production process, and collaborate with cross-functional team members to gather infrastructure requirements. Diagnose and develop strategic solutions to resolve critical hardware and software issues; ensure system security through execution of updating and patching activities. Devise and implement testing/piloting initiatives, and create implementation project plan proposals. Maintain accurate and comprehensive server logs.

Key Achievements:

Proved instrumental in design, development, and launch of new production servers through leveraging expert knowledge of deployment tools.

Regarded as internal subject matter expert for global application and terminal server support.

Created efficient standard operating procedures implemented throughout centers on a global scale.

Served as technical advisor in enterprise-wide projects and design initiatives.

Chosen as key member of the platform services team to quickly resolve critical infrastructure failures.

United States Air Force, Al Dhafra Air Force Base Dubai, United Arab Emirates

LAN Administrator II, 6/2005 – 7/2006

Technical Scope: Dell Servers, Outlook Web Access Servers, Veritas NetBackup 5.4, Remedy, Exchange 2000.

Provided expert network administration services supporting a multi-platform environment to facilitate communications and operations at Al Dhafra Air Force Base. Monitored mail servers and network performance to diagnose and resolve operational issues. Performed updates and system backups. Fielded reported incident service requests, performed troubleshooting, instituted effective solutions and documented ticket status.

Key Achievement:

Spearheaded installation and configuration of mission-critical servers supporting the United States Air Force.

United States Air Force, Kuwait City, State of Kuwait

Sr. Systems Administrator, 9/2004 – 6/2005

Technical Scope: Dell Servers, Outlook Web Access Servers, Windows 2000 Mail Servers, Exchange 5.5 Servers, NIPR/SIPR Networks, Remedy.

Executed timely and proactive support US Army personnel based at Camp Arifjan to optimize system performance and ensure end-user satisfaction. Oversaw various mail server technologies to ensure secure communications. Responded to service requests and updated ticket status.

Key Achievement:

Achieved end-user satisfaction through timely and accurate diagnosis of critical issues and swift implementation of right-sized solutions.

15 previous years of experience to include the Oil & Gas, NASA as well as Financial industry experiences.

Education & Credentials

Industry Certifications

VMware, Microsoft, CompTIA, Cisco UCS, Dell VxRail, EMC Storage, Nimble SAN and HP Compaq, PureStorage.

Associate of Science in Advanced Electronics

Fort Bend Career College, Stafford, Texas

U.S Military DSS Security Clearance Level 1 - SECRET Certified for NIPR/SIPR

PCI (Payment Card Industry - VISA/Master Card/Discover) Certified

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