Traci Shortt DNP, MSN, MBA, APRN, ACNP-BC, CPNP-AC, ENP-BC
North Richland Hills, TX 76182
(H) 817-***-****
(C) 469-***-****
adgqgw@r.postjobfree.com
Professional Summary
Consultant Nurse Practitioner with 20+ years of expertise in clinical practice, strategy and management consulting. Worked with national and international companies, Governmental and non-Governmental agencies, academic institutions, NGOs, and healthcare start-ups focusing on strategic partnerships, innovation, business development, digital health, and R&D. National and international track record of achievements in business and product development, market strategy in health care innovation, health care systems and delivery, and technology in health care. Industry leader with vast experience in project management, research, health policy, public health, digital health innovation, healthcare education, and leadership. Gifted clinical educator providing educational offerings for advanced airway management, emergency medicine, and critical care medicine. Engaged in multiple consultancies regarding clinical practice and advanced practice provider utilization helping to develop optimal utilization models. Advocate for advancement of advanced practice providers both NP/PA.
Professional Achievement Highlights
Manage contracts and develop strategic partnerships advising on care, budget, operational design, and staffing models.
Advise on business development opportunities and potential risks in healthcare ventures.
Developing telemedicine infrastructure and design to extend coverage and access to rural and community based medical centers for emergency and critical care access.
Participated in organization structural redesign for transformation during a growth, merger and acquisition period for one of the top three largest physician-staffing agencies in the United States.
Assessed, evaluated and consulted on the development and deployment of a pre-hospital emergency medical system for Lagos, Nigeria.
Conducted needs assessment, planning, design, and implementation of an access/ transfer center for large tertiary children’s hospital in south Texas.
Developed and delivered critical care education and protocols for military special operations medics and Army National Guard Reserve Medics preparing for active deployment.
Developed and implemented nursing internship program for Harris Methodist H-E-B hospital. This was the first critical care internship in the northeast Tarrant county area.
Implemented ACLS education for (THR) Harris Methodist H-E-B. Established this hospital as an AHA community-training center. Served as the director of the program and initiated PALS provider instructor classes through this facility as well.
Chairperson of the code blue committee, I developed new policies for the personnel involved in the hospital response team. Educated staff and physicians utilizing new mock code system implemented to evaluate deficiencies and improve team design.
Director of Quality Assurance for the largest air medical company in Texas 2002 to 2005. Developed program for identifying key indicators and developing action plans to correct any deficiencies and raise the bar for industry standards. Achieved and maintained CAMTS accreditation.
Facilitated merger of clinical operations between Texas based air medical company and national air medical group after an acquisition.
Department implementation and management of Joint Commission standards for the Emergency Department and ICU during the The Joint Commission on Accreditation for Hospitals Organization inspection.
Development and implementation of VAP, CLIP, and RRT protocols to improve corporate quality initiatives.
Project manager for TJC standards process development and implementation.
Project manager for the new additions to the Emergency Department doubling capacity and size executed opening of 51 bed emergency department.
Project manager for implementation of the Eclipsys system and clinical practice guidelines for Clinical Transformation.
Co-Owner of Clinical Analysis Management, which provides education and consulting services to flight services and emergency departments throughout the United States.
Consulted and created patient access and transfer center for Driscoll Children’s Hospital in Corpus Christi. TX. Developed “Quick Accept” process and criteria as well as organizational flow model.
Served as content expert for ANCC Emergency Nurse Practitioner Board Certification
Served as an expert witness and provided legal consulting developing timeline summaries, overall case evaluation, depositions, and expert opinions.
Professional Experience
Schumacher Clinical Partners October 2007-Present Dallas, TX
Nurse Practitioner/Nurse Consultant/ Vice President Client Services
Vice President Client Services
Accomplishments
Accountable for territory performance and meeting both client and SCP KPIs.
Co-manages budget adjusting for volume drive targets and reimbursement trends.
Regularly analyzes and adjusts financial models to promote provider engagement.
Provides guidance to client facilities regarding staffing models, throughput, and metric attainment.
Regularly analyzes and adjusts staffing to ensure optimized patient flow and efficiency.
Develops and maintains effective partnerships with clients, physicians, and nursing staff in order to meet client and company goals.
Establishes, monitors, meets shared goals of physicians and hospital client representatives.
Communicates effectively with internal team, hospital and provider partners.
Collaborates with Medical Directors and provider partners to achieve commitments to facilities.
Partners with recruiting, scheduling, credentialing by providing direction to ensure appropriate staffing of facilities.
Accountable for practice management, development, growth and sustainability of facilities.
Clinical Operations Specialist
Accomplishments
Maintains contract retention rate, by developing and maintaining strong relationships with facility partners and facilitating operational improvement.
Delivers consistently strong regional metrics for Operational Throughput, Quality, and Patient Satisfaction.
Subject matter expert regarding compliance standards, as well as, Joint Commission preparation.
Coaches and mentors Medical Directors to improve provider engagement and client satisfaction.
Identifies, analyzes, and collaborates with Medical Informatics and Chart Acquisition team to correct chart flow concerns that affect Emergency Department operations, as well as, billing and revenue.
Analyzes and adjusts provider staffing models to ensure fiscally responsible and clinically safe patient flow match.
Participates in regional marketing and new business development.
Bolsters recruitment, retention, and engagement of providers by dedicated communication with team and provider group.
Coaches and mentors CSVPs and VPSOs.
Collaborates in planning and presentation of Medical Director Forums.
Nurse Liaison
Accomplishments
Consulted for facilities on nurse staffing, triage, patient flow, throughput times, fast tracks etc.
Coordinated patient relations, complaint resolution and satisfaction innovation.
Prepared new facilities and physicians for startup requirements.
Developed and maintained excellent working relationships with all clients, physicians, and nursing staff.
Developed and provided educational opportunities for clients and providers.
Executed and assisted with operational assessments to improve quality and efficiency of the department and organization.
Facilitated provider onboarding to ensure quality patient care and increased provider satisfaction.
Wise Regional Medical Center March 2013-Present Decatur, TX
Nurse Practitioner
Accomplishments
Developed APP led delivery models within the facility
Lead nurse practitioner Emergency Department and Critical Care
High functioning team with strong collaboration with medical director
Guided and participated in overall process improvement
Provide consistent delivery high quality care
Continuing to create a high reliability organization
Led team in Stroke, Trauma, and Chest Pain Accreditation
Clinical Analysis Management February 2006- Present North Richland Hills, TX
Vice President
Accomplishments
Responsible for financial and contract management, curriculum development, course scheduling, business development, market analysis, and customer retention.
Leading project-specific consulting teams as a critical care/ emergency care subject matter expert (SME) external advisor;
Providing consultative services on throughput, standards of care, accreditation programs, evaluation of overall financial health and legal consulting services
Gathering and analyzing information, formulating and testing hypotheses, and developing and communicating recommendations regarding critical care trends, corporate strategy, pricing and reimbursement, market access, and healthcare reform;
Overseeing and providing guidance for primary and secondary research, benchmarking analysis, market and strategy analysis, etc.;
Presenting results to clients (focused on C-Level), and leading the implementation phase recommendations in collaboration with client team members.
Traveling nationally and internationally teaching courses and managing customer relationships
Responsible for curriculum development, presentation to, and knowledge assessment of, several hundred nurse, physician, and paramedic students and dozens of courses and seminars each year.
Air Evac Lifeteam June 2005-December 2009 Mineral Wells, TX
Clinical Educator/QA Director
Accomplishments
Served as transition liaison after the acquisition of Critical Air Medicine into the company.
Served in various roles for the company from QA director during the transition to base nurse supervisor and educator.
Managed critically ill patients as a flight nurse.
Managed the day-to-day operations of the base including staffing, supplies, and budgets.
Promoted growth through community involvement and relationship management.
Collaborated with the CFN to correct any clinical trends identified in our QA process.
Developed new advanced protocols for management of emergency and critically ill patients
Created and educated new personnel in new hire academy preparing for flight nurse/medic role
Involved with business development to expand market share.
Baylor Health Care System January 2000-January 2007 Fort Worth, TX
Clinical Director ED/ICU
Accomplishments:
Spearheaded the delivery of quality patient care for the Adult, Chest Pain, Pediatric, and Urgent
Care areas for an 80,000 annual visit Emergency Department with a staff of 150 FTEs
Instrumental in development of clinical and education pathways that led to the Chest Pain
Department’s Accreditation with commendation by the Society of Chest Pain Centers and
Providers.
Implemented Shared Governance Program to increase staff engagement and loyalty to
department and organization.
Decreased nursing turnover and churn by 40% within 12 months.
Refocused the importance of delivering quality care by decreasing the number of nursing hours
the department worked short by 70%.
Overhauled Emergency Department charging system that increased charge capture and
department revenue.
Achieved year end 10% positive variance to budgeted revenue, as well as, a positive variance for
budgeted expenses, increasing the department’s net operating margin by 22% from FY03 – FY
04.
Established and maintained collaborative relationships with medical staff and other departments
to improve services and enhance quality of patient care.
Accomplishments:
Spearheaded the delivery of quality patient care for the Adult, Chest Pain, Pediatric, and Urgent
Care areas for an 80,000 annual visit Emergency Department with a staff of 150 FTEs
Instrumental in development of clinical and education pathways that led to the Chest Pain
Department’s Accreditation with commendation by the Society of Chest Pain Centers and
Providers.
Implemented Shared Governance Program to increase staff engagement and loyalty to
department and organization.
Decreased nursing turnover and churn by 40% within 12 months.
Refocused the importance of delivering quality care by decreasing the number of nursing hours
the department worked short by 70%.
Overhauled Emergency Department charging system that increased charge capture and
department revenue.
Achieved year end 10% positive variance to budgeted revenue, as well as, a positive variance for
budgeted expenses, increasing the department’s net operating margin by 22% from FY03 – FY
04.
Established and maintained collaborative relationships with medical staff and other departments
to improve services and enhance quality of patient care.
Spearheaded the delivery of quality patient care for the Adult, Chest Pain, Pediatric, and Urgent Care areas for an 80,000-annual visit Emergency Department with a staff of 150 FTEs
Instrumental in development of clinical and education pathways that led to the Chest Pain Department’s Accreditation with commendation by the Society of Chest Pain Centers and Providers.
Implemented Shared Governance Program to increase staff engagement and loyalty to department and organization.
Decreased nursing turnover and churn by 40% within 12 months.
Refocused the importance of delivering quality care by decreasing the number of nursing hours the department worked short by 70%.
Overhauled Emergency Department charging system that increased charge capture and department revenue.
Achieved year end 10% positive variance to budgeted revenue, as well as, a positive variance for budgeted expenses, increasing the department’s net operating margin by 22% from FY05 – FY 06.
Established and maintained collaborative relationships with medical staff and other departments to improve services and enhance quality of patient care.
Created and formalized department communication system to improve staff engagement.
Initiated experience specific orientation pathways for emergency department staff to improve quality care and staff satisfaction.
Implemented educational needs assessment program and administered staff education programs to meet those needs.
Coordinated annual skills/competency fairs.
Orchestrated the development of hospital critical care internship program to decrease nursing vacancies and turnover in critical care areas.
Developed and implemented staff education programs.
Revitalized departmental annual competency program to increase staff compliance with requirements.
Critical Air Medicine January 2003-June 2005 San Diego, CA
Chief Flight Nurse, Quality Assurance Director
Accomplishments
Provided critical care for patients in the prehospital and interfacility environments.
Achieved CAMTS accreditation for a rotor and fixed wing transport service.
Provided overall medical department scheduling.
Responsible for hiring, training, and maintaining staffing for 10 Texas bases.
Responsible for 100% chart review of patient transports, providing a critique and feedback.
Managed and administered FAA alcohol and drug testing program for all pilots and mechanics
Gathered and analyzed statistical information to improve overall care of patients and identify trends. Developed and implemented of new practice protocols adhering to standards of care
Screened and hired new employees.
Provided outreach education, orientation and training of new employees, project management to assure CAMTS compliance, and occasional management call.
Managed 86 direct report employees.
Completed merger of clinical operations after acquisition by Air Evac Lifeteam.
Education
Brandman University October 2015 Irvine, California
Post-Doctoral Certificate- Pediatric Acute Care
Chatham University August 2013 Pittsburgh, Pennsylvania
Doctor of Nursing Practice- Suma Cum Laude-Final capstone project Utilization of Waveform Capnography to Prevent Adverse Respiratory Events for Patients Receiving Intravenous Sedation and Opioid Analgesics
University of South Alabama December 2011 Mobile, Alabama
Master of Science in Nursing/ Acute Care Nurse Practitioner- Suma Cum Laude
Brenau University June 2007 Gainesville, Georgia
Master of Business Administration- Suma Cum Laude
Texas Tech University August 2005 Lubbock, Texas
Bachelor of Science in Nursing- Suma Cum Laude.
Coastal Carolina Community College June 1996 Jacksonville, North Carolina
Associate Degree of Science in Nursing- Suma Cum Laude
Texas Wesleyan University Fall 1991-Summer 1993 Fort Worth, Texas
Chemistry major and Pre-Professional Program
Tarrant County Junior College Spring 1991-Summer 1991 Hurst, Texas
General education courses to facilitate an early college graduation
Volunteer Experiences
Mission Without Walls August 2017- Present Frisco, Texas
Vice Chairman Board of Directors
A mission driven organization focused on providing healthcare education and infrastructure to developing countries where little exists. Current projects include developing the EMS infrastructure in Nigeria and providing education to medical and first responder personnel.
Community Enrichment Center August 2003-Present North Richland Hills, Texas
Volunteer
This is a community food bank that serves the northeast Tarrant county area. Food is stocked and provided to underprivileged families in need and provides access to clothing services, and career counselors in the area. The goals of this organization are to return people to independent financial status with multiple community resources and education.
Mercy MedFlight December 1999-July 2002 Fort Worth, Texas
Flight Nurse
I provided fixed wing transport of patients that have no financial means to return home after devastating illness or injury. All services provided by flight crewmembers were voluntary.
Teaching
Adjunct Faculty for Amarillo College
Adjunct Faculty Chatham University
Clinical Preceptor Texas Tech University
Clinical Preceptor Vanderbilt University
Critical Care Instructor
Certifications
Texas Board of Nurse Examiners- Registered Nurse licensure with compact state capabilities
American Nurse’s Credentialing Center-Acute Care Nurse Practitioner Certification
American Nurse’s Credentialing Center-Emergency Nurse Practitioner Certification
American Association of Critical Care Nurses- CCRN
Pediatric Nursing Certification Board-PNCB (Pediatric Acute Care)
Current American Heart Association- ACLS, PALS, NRP provider and instructor certifications.
Datascope (Maquette) Train the Trainer class for IABP instruction.
Abiomed Ventricular Assistance Device Trainer
Six Sigma Black Belt
LEAN Certification
Professional Memberships
American Association of Critical Care Nurses (AACN) – Member
Air Surface Transport Nurse’s Association (ASTNA) - Member
Emergency Nurse Association (ENA) – Member
Society of Critical Care Medicine (SCCM) - Member
Americian Nurse’s Association-Member
Sigma Theta Tau- Member