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Medical Assistant Customer Service

Location:
Houston, TX
Posted:
October 06, 2020

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Resume:

LAMONICA ALLEY

**** *********** ** #*** ********, TX · (832)921- 8792

adgqco@r.postjobfree.com · https://www.linkedin.com/in/lamonica-alley-776a36192/

My goal is to become the best I can be. I want to work in an office that has opportunity for growth and excellence. I would like to work in a busy office helping patients and their families. I am goal oriented and organized. Seeking a position in a medical office setting to help physicians, nurses and other medical field professionals. Great with patients of all ages and a very enthusiastic worker and person.

EXPERIECE

2020

CERTIFIED MEDICAL ASSISTANT/FRONT DESK RECIPTIONIST, THE HEART CENTER

My responsibilities include rooming patients, taking vitals, inputting patient information. I also complete cardiac clearance request. Working front desk, I am to check patient in for their appointments and check them out and set up their follow up appointments. I am also responsible for taking payments and setting reminders for patients’ appointments.

2020

CERTIFIED MEDICAL ASSISTANT, ORION MEDICAL

My responsibilities included doing EKGs, rooming patients, taking vitals, administering stress test, updating patient charts, faxing and copying information. This was my externship place of employment.

2018 – CURRENT

HOME HEALTH AIDE, OPTIMAL HOME HEALTHCARE

My responsibilities include cooking, cleaning, shopping and bathing of the patient. Anything the patient needs I am there to help.

2019 – 2019

HOUSEKEEPER I, HOUSTON METHODIST

My responsibilities included: maintain patient waiting areas, cleaning, mopping, dusting, changing linen on patient beds.

2018 – 2019

TOLL COLLECTOR, HARRIS COUNTY TOLL ROAD AUTHORITY

My responsibilities included: collecting toll fees, giving back correct change, customer service and helping customers sign up for EZTAGS.

2017 –2018

JUNIOR AGENT, IQOR

My responsibilities: included answering phones, filing insurance claims, and customer service.

2014 – 2017

SHIFT MANAGER, little ceasars

My responsibilities included: customer service, money handling, ordering and reordering of supplies, and managing a team of 5-6 people at a time.

EDUCATION

FEBRUARY 2020

CERTIFICATION, REMINGTON COLLEGE

My GPA at the end of the year was a 3.95. I passed my National Healthcare Association exam with a 416 score. In every category either above passing standard or near passing standard.

MAY 2016

HIGH SCHOOL DIPLOMA, charles h. milby high school

My GPA at the end of the school year was a 3.75. I was a dedicated student who participated in lots of activities and worked really hard. Graduated number 71 of my class and was in the top 25%.

SKILLS

Phlebotomy

EKG knowledgeable

Patient care

Vital Signs

CPR Certified

Medical terminology

Customer service

Injections

Appointment Scheduling

Multitasker

EMR/ EHR

ACTIVITIES

My passion is to help others and care for people in need. I often volunteer at my church on weekends and sometimes during the week. I volunteer in the food pantry to help families. I like to help others with whatever I can do. I am a team player and is there for anyone who needs me. I go into the medical field because of my grandmother and her life which has inspired me to do what she did for many years.

REFERENCES

Shamara Robbins – Manager at Little Caesars

Cell – (832) 896 - 1900

Email – adgqco@r.postjobfree.com

La’ Porsha Shepherd – Co-worker at Houston Methodist

Cell – (832) 549 - 4427

Email – adgqco@r.postjobfree.com

Sandra – Supervisor at Optimal Home Health

Cell – (713) 432- 7281



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