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Social Media Customer Service

Location:
Makati, Philippines
Posted:
October 06, 2020

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Resume:

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GHIERA L. GARCIA

B** L**B Romulus St. BF Resort Village, Las Piñas City

+63-917-*******

adgpbz@r.postjobfree.com

www.linkedin.com/in/ghieragarcia

EXPERIENCE:

May 2016 – Present Flight Attendant

Philippine Airlines

• Provide outstanding customer service to all passengers and ensure passenger and cabin safety, includes attending to passenger needs to both economy and business class

• Has no infractions on record and complies with company policies and federal regulations

• Proven quick-thinker when under pressure through in-flight medical situations and emergency scenarios

• Gained first-hand experience in handling high profile client requests ACHIEVEMENTS:

− Class Salutatorian for flight training (Batch 2016-04)

− Given Flight Commendations by passengers

− Included in Presidential Crew (2019)

Feb 2014 – Mar 2016 Cabin Crew

Philippines AirAsia

• Provide customer service to international and local passengers

• Has outstanding employee record and complies with company policies

• Gained excellent communication skills and critical thinking skills used for new task training and organization

Aug 2011 – Jan 2014 Sales Consultant

iCreative Solutions Co

• In-charge of sales and dealership of HP Printers and Toners, as well as after-sales activities such as repair services and warranties

• Gained skills in cold calls, sales presentations and client relationship building Apr 2010 – Oct 2010 Promotional Agent and Marketing Assistant Globe Telecommunications Inc

Apr 2010 – May 2010 Encoder / Clerk

Land Transportation Office (SMVIC)

Jan 2010 – May 2010 Youth Volunteer

Alfredo Lim Campaign

EDUCATION:

2020 – Present Bachelor of Arts in Psychology

AMA University

2010 – 2012 Bachelor of Arts in Travel Management

University of Sto. Tomas

2006 – 2010 Elizabeth Seton School

High School Diploma

Computer Skills:

• Windows OS and Microsoft Office (Word, Excel, Powerpoint)

• Internet and Email Communication

• Social Media

• Google Drive



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