Adindu Vanessa

* ****** ****** *********, ***** Email: adgkay@r.postjobfree.com • Mobile: 080********

Key Competencies

A highly motivated and resourceful individual with over 5 years proven experience in;

• Hotel Management • Hotel Administration • Hospitality Management

Education

B.Sc. • Hospitality Management • In- View National open university of Nigeria • Apapa, Lagos

Professional Experience

Hotelier Supervisor Radisson Blu Hotel • Victoria Island

December 2015 to Present

Responsibilities

• Supervises operations in all hotel departments. This includes the laundry room, housekeeping, and

the kitchen.

• Ensure the highest level of service was presented to our guests.

• Create schedules for all front desk staff through recognizing the hotel needs for customer service.

• Identify the front office and housekeeping inventory levels.

Accomplishment

• Enhanced staff productivity, teamwork, and moral through clear communication, positive

reinforcement, corrective feedback, and quarterly performance evaluations.

Manager 355 Restaurant and Lounge. • Lagos

May 2013 to November 2015

Responsibilities

• Earned recognition of owners and clients on a consistent basis for excellent performance.

• Increased customer service scores by having associates initiate conversations with the customers.

• Oversaw staffing, training and scheduling of employee.

• Demonstrated visible operational leadership and management to the hotel staff.

Accomplishment

• Reviewed and analyze monthly revenue numbers, stats, and guest comments and take appropriate

action to improve.

References

Available on Request