Front Office Service
Resume:
CURRICULUM VITAE
SWARNARUP BANERJEE Gayatri Nagar, Road No.3, Jamalpur,
Distt.- Munger, State- Bihar
Pin Code – 811214
Email Id: *************@*****.***
Phone No: +91-779*******
CAREER OBJECTIVE
To Serve Our Guests/Customer with the Best of My abilities.
To seek a responsible and challenging position at an entry Level
To obtain a career with hard work and dedication where I have the potential for career growth.
EDUCATIONAL QUALIFICATIONS
Degree / Institution/ Year CGPA/Percentage
Certificate Board
BHMCT (Bachelor of
Hotel Management
and Catering
Technology) Lovely Professional University 2012-2016 6.93
Phagwara, Punjab (4 Yrs Degree)
SSC (12th) Bihar State Education Board 2012 60%
HSC (10th) CBSE, KENDRIYA 2010 07.00
VIDYALAYA
TECHNICAL SKILLS
Software :Hotel software like Micros, Opera, IDS, Handling E-Mails, Outlook.
Operate M.S Office, Computer Skills
Guest Service and Satisfaction and Situation Handling. Handling housekeeping Desk and have experience in desk attended with Telephonic Skills.
Minibar handling, bill posting on room settlement. Take care about its expiration and spoilage. Transfer of Minibar items prior of its expiry to other food outlets.
INTERNSHIP
Organization : Vivanta by Taj, Fort Aguada,Goa From June 1st – November 30th, 2014 Description: Worked as a Industrial Trainee in all Four Department (Front Office, Housekeeping, F & B Service and Food Production) for Six Months.
Work Experience- (from June-2016 to January 2018) as a Guest Service Associate in 5-Star Hotel- The ZURI Whitesands Goa, Resorts and Casino, verca Pedda Goa- 403721
Currently Working (From January 2019 to till Date) as a Housekeeping Supervisor in Fortune Park Galaxy- Member ITC’s Hotel Group, Vapi- Gujarat.
PROJECTS UNDERTAKEN
Project :Due to Less Compensation for work and Long Working Hours, Employees Quitting the Industry.
Objective : To Identify the Reason of High attrition level in hotel industry.
PASSPORT DETAILS-
Passport Number- N7943162
Date of Issue- 29-01-2016 Date of Expiry- 28-01-2026
Place of Issue- Patna
WORKSHOPS/ Camps/ Certificates
DCA- Diploma in Computer Application
Attended Workshop on DIVERSY held in LPU Campus, 2013
Blood Donation Camp.
AWARDS AND HONOURS
Employee of the Month at Zuri Whitesands Goa, Resorts and Casino.
Six Months Training Certificate from Vivanta by Taj, Fort Aguada, Goa
LANGUAGES KNOWN:
English, Hindi, Bengali
HOBBIES:
Bike Riding, Travelling, Listening Music, Watching Movies, Watching WWE, Bicycling
PERSONAL DETAILS
Mother's Name : Mrs. Rina Banerjee
Father's Name : Mr. S.N Banerjee
Date of Birth : 05 – 11 – 1993
Gender : Male
DATE : - -2018 Swarnarup Banerjee
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