Tushima Sharma
*******.*******@*****.*** *******.**********@******.***
• A results-oriented professional with Proficient in grasping new technical concepts and utilizing them in an effective manner.
• Effective communicator and team player with strong analytical, problem solving and organizational abilities.
• Concepts of Microsoft Office are well known.
Work Experience
EMPLOYER -FENESTA WINDOWS
DATES EMPLOYED -November 2016- July 2020
INFO-Fenesta deals in Premium quality UPVC and System Aluminum windows and doors solution. Fenesta is a venture of DCM SRIRAM.
Duties:
• Worked as Sales officer .
• Serve as a resource to provide full support for handling different requirements of customer.
• Discussing billing and service-related issues and offering possible solutions.
• Also taking care of chat and email escalation process. Escalating and resolving issues for escalation complaint mails.
• Understanding customer requirement and providing solutions and converting into sales lead .
EMPLOYER-Remax Highrise Realty
DATES EMPLOYED-October 2014 to June 2016
INFO-RE/MAX is committed to being leaders in the Real estate industry, by incorporating the most advanced state of the art technology and professional marketing techniques. Duties:
• I also serve as a resource for n-qube that is to handle a community group with all their various requirements.
• I have also done data entry according to the client requirements.
• Work closely with the client requirements and serve as a resource to provide full support for handling different requirements and their requirement analysis.
• Assist with the interpretation of client requirements and sending proposals to the client by filtering the data according to their requirements. Education
Graduation- B.A from P.G.D.A.V college(Delhi University ) Delhi 2013 School- Dev Samaj Modern School
10th-year 2008
12th-year 2010
Additional Information
CORE COMPETENCIES
* Program Management * 3DsMAX designing plans and different commands * Team Management.
* Windows and MsDOS operating system knowledge. * Quality Management PERFORMANCE MILESTONES
Managerial Abilities
• Interacts with clients and functional departments to discuss upon and understand their requirements.
• Manages project scheduling and tracking. Ensures that team members are apprised with all related communication and plans.
• Providesanalytical help to team members