Pasquale S. Fanizza
San Andres, Cainta, Rizal,1900, Philippines
Smart : +63-961-***-****
VISA STATUS: Permanent (13A)
Language Spoken: Italian and English
To work in a company where I can utilize my knowledge and skills developed from my previous work and gain further experience while enhancing the company’s productivity and reputation. Personal Data:
Date of birth: May 31, 1984
Finance Bilingual Analyst lvl 3 Account receivable Company: Allsectech (Amazon)
Philippines December 2018 – October 2019 Task:
- Contact proactively by phone or email the vendors of Amazon Italy in order to guide them through our internal processes and ensure accurate processing of their invoices;
-Perform complex root cause analysis on top Vendors' accounts;
-Be the main point of contact for business escalations;
-Initiate online meetings or conference calls with the Vendors in order to address their accounts receivables and accounts payables queries;
-Drive internal process improvements such as accuracy of our payments, Vendor satisfaction, Vendor process education etc.
Manager, Sales and Tech support / Interviewer / Trainer. (Italian account) Company: Gezer Social Media Solutions (GSMS) Inc. Pasay, Philippines May 2018 – October 2018 Task:
-Talk staff or clients through a series of actions, over the phone, to help set up systems or resolve issues.
-Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
-Formal meeting in person, arrange the assessment and qualifications of an applicant
-Teach skills to people and prepare them for the job Sales and Technical Account Representative (Italian account) Company: Glitz Marketing Solutions - Pasig,
Philippines April 2015 – June 2016 Tasks:
- Take inbound calls for activation of software products
- Providing customer service and building rapport throughout the phone call.
- Handles technical assistance and offer solutions to the customers.
- Upsell products to enhance/secure software performance
- Promote products and services
Company: Las Vegas By Play Park - Faenza,
Italy April 2011 – November 2014 Tasks:
- To handle people with correct balance of attitude and leadership.
- Supervising the hall for the whole shift making sure that the people are getting good service. Cashier/TL/Seller
Company: Bingo Hall MARGHERITA - Orbassano,
Italy February 2009 – December 2010 Tasks:
-Requires multitasking skills and flexibility to handle different job roles in the company. Customer Service Representative (Electricity/Gas/Bills) Company: Comdata - Turin, Italy
December 2005 –January 2009
-Handling billing account of Electric Company.
-Taking phone calls requiring 100% level of customer service. Military Career (Surveillance/Army and Security)
Company: Alpine Brigade, Taurinense -Turin,
Italy January 2000 - March 2004 Tasks:
-Command and Tactical Support.
-A disciplined training and practice.
2004-2006: School of Telecomunications and Informatics (Scuti Rome) - Graduated Course: Diploma Operator in Telecommunications and Informatic.
1999-2002: Istituto Tecnico Professionale (Professional Technical Institute in Pinerolo) - ". IPSIA di Pinerolo"- Graduated
Course: Three Year Senior High School
Vocational and Training Courses:
2002-2003: Centro Militare Veterinario (Military Vet Center) Course: Veterinary Assistant- Completed
2013 Course for STEWARD for events and football matches. 2010 RED CROSS –VOLUNTEER for rescue services by ambulance and in hospital. Aptitude and Skills:
Very good communication and analytical skills
Sense of Innovation and Drive to achieve
Good MS Office skills
Highly motivated and goal oriented person
Ran David – CEO
GMS (Glitz Marketing Solutions)
Julia Vargas Ave.Ortigas Center, Pasig City
Contact numbers: 090*-***-**** / 02 955 1502
Rey Supera – Freelance Web Designer
Lot 4 Jennys Ave. Manggahan, Pasig City
Contact number: 091*-***-****