Customer Service Employee

RESUME

Reham Bilal

Ajman UAE

E mail: **********.****@*****.***

Mobile no : 050*******

Second Mobil no : 050*******

OBJECTIVES:

As a customer service with vast experiences, looking forward to enhance my career with an international organization offering challenges and growth opportunities.

EMPLOYMENT DETAILS:

Worked as customer service at Sharjah Ladies Club (2006-2007)

Worked as customer service at Etisalat Company, (2008)

Worked as Customer Service Emirates Transport (2010-2017)

Worked as Customer Service at American School of Creative Science (2017-2019)

Working as Customer Advisor at Emirates Transport Sharjah (2018- Present) JOB RESPONSIBILITIES:

Welcome the customers by greeting them as they arrived.

Directs customers by escorting them to racks and counters.

Advise customers by providing information on products.

Helps customers make selections by building customers confidence.

Manage the products which are being returns and exchanges. SKILL :

Flexible, outstanding, and able to work harmonically with people of different ages and nationalities.

Initiative to learn and passion to explore.

Ability to work under stress and confidence in guest handing. Ability to work in night shift and long hours.

Computer use and experience (ICDL) in addition to English language proficiency and printing is fast.

EDUCATIONAL QUALIFICATION:

Successfully cleared diploma in Interior Design (Décor) from AL AQSA college In Amman In 2004

Successfully Obtain a certificate of appreciation from Emirates Transport to obtain two certificates in complaints dealers management system and a certificate of thanks and appreciation Employee Excellence in Transportation Emirates Award for Excellence 2012/2013 and got a perfect and outstanding employee in customer service certificate within the categories of career excellence in Emirates Transport Award for Entrepreneurship in 2015.

PERSONAL PROFILE:

Date of birth 21-07- 1982

Permanent address Ajman, Alrumila

Nationality Jordan

Gender Female

Marital status single

Languages known

Fluent in English,

Arabic.

Visa status Residence

(Thank you for taking the time to review my resume for the customer service position with your company. I have a wide array of interests and strengths that I believe I would be beneficial for your company. As someone who is hardworking and enthusiastic. I am very excited to begin this next phase of my life. Please feel free to contact me.)

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