Address : DUBAILAND, Dubai, DU
Phone : 052*******
Email : firstname.lastname@example.org
TIPS AND TOES - Dubai, DU
EUSER - TIRANE, ALBANIA
• Customer relations
• Team leadership
• Marketing techniques
• Well organized
• Staff development
Efficient Floor Manager capable of acting in multiple capacities to promote efficient and high-quality operations. Diplomatic and engaging professional able to handle challenging requests with friendly and knowledgeable support.
Seeking a challenging environment where I can best utilize my Skills and experience.
Customer Service - Rolling and holding the team accountable for outstanding customer service. Responded to customer concerns with speed and knowledge to maintain composure and professional demeanor.
Sales – Reviewing targeted sales and expense tools to quickly identify and prioritize areas of opportunity; setting team direction to maximize sales and deliver profitability targets. Actively participating in peer group discussions to identify trends and/or barriers to business performance.
Team Development – Understanding the strengths and opportunities of each member in the team. Enhancing their capabilities to achieve superior performance and motivating them to deliver on the company strategy. Ensure that employees receive ongoing trainings, meeting to keep up to date with company standards and SOP.
Administrative - Inventory Control, Employees Schedule as per KPI Productivity, Municipality requirement, Shop Display and Maintenance, Weekly and Monthly managerial reports, Complying HR request.
Team Building - Recognizing and Celebrating team accomplishment, creating team challenges, problem solving, relationship building.
Organizing International Conferences in Europe, Balkan and Worldwide.
Planning, coordinating and administrating all the events including seminars, workshops, short courses, conferences.
Manage program budget, reserve venues, administer service contracts, and secure event needs related to facilities, technology, equipment, lodging, catering, etc.
• Proposing and reviewing departmental budgets.
Managing and coordinating with the other Filial in Rumania about the facilities to implement all the events.
Master of Business Administration : European Business Law, 07/2018 Tirana University, Faculty of Law - Tirane
Bachelor of Science : International Relations, 07/2016 European University of Tirana - Tirane
• European Law
• Freedom of Movement within EU
• Business Transactions, Establishing a company
• Resolving Cross-border Disputes
• Politics and Government
• Explaining Society
• Public Policy
• Business Behaviours
• Global Conflicts
• Global Security
• Environmental Sustainability