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Front Office Customer Service

Location:
Ras al-Khaimah, United Arab Emirates
Salary:
3000
Posted:
September 27, 2020

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Resume:

CV of Vidyl Montecalvo

VIDYL MONTECALVO

Abu Dhabi, UAE

Mobile no.: +971-**-***-****

Email Address: adgft6@r.postjobfree.com

To work as part of a team in co ordination with various members of the organization, attaining organizational goals and contributing to its growth, with diligence and dedication in a secure company where hard work is recognized and opportunity to advance the career. Knowledgeable in the following

Invoicing

Receivable/Payables Payments

Generating and Booking of Invoices

Bookkeeping and Accounting procedures

Cashiering, Teller & Customer Service

Competent in Microsoft (Excel & Office)

Data entry and word processing

Cash & Petty cash handling

Payments Follow up

Trustworthy, Responsible & Tactful

Good organizer, Initiative & Alert

Excellent Communication & Interpersonal skills

Team player and possess a warm, friendly and professional demeanor Ability to work under pressure and own initiative Aptitude for number & well organized EMIRATES CONCORD HOTEL, DEIRA, DUBAI UAE

June 30, 2019 to August 30, 2020

Front Office Staff

Duties & Responsibilities

Represents the first point of contact with guests and handles all stages of a guest’s stay.

Involves registering/booking guests in and out of their rooms, while accommodating any special requests.

CV of Vidyl Montecalvo

Verify a guest’s method of payment and run a background credit check during check in.

Upsell guest rooms, by sharing available alternatives and options.

Register & process guests and their assigned rooms

Communicating with hotel staff on the status of guest rooms

Handling cash registers and payments

Collects the payment (in cash, check and/or by credit/debit card for bill payments

Know the value and check the money received

Records the amount received, make change if any and ensure the correct receipt of cash

Check and record totals shown on cash register and verify against cash on hand

Prepare reports transactions

Responding to the queries of the visiting customers/consumers

Resolving consumers issues

Maintain a clean and neat front desk area

CEBU II ELECTRIC COOPERATIVES, INC., Bogo City Cebu Philippines April 02, 2018 – June 12, 2018

CEBU II ELECTRIC COOPERATIVES, INC., (CEBECO II) mission are to provide safe, efficient and reliable electric service at a competitive rate the transforms the lives of the customers within CEBECO II coverage area. CEBECO II is a service oriented electric utility sustaining exemplary performance, ensuring total customer satisfaction. On Job Training as CSR/Teller

Duties & Responsibilities

Collects the payment (in cash, check and/or by credit/debit card for bill payments

Know the value and check the money received

Records the amount received, make change if any and ensure the correct receipt of cash

Check and record totals shown on cash register and verify against cash on hand

Prepare reports transactions

Responding to the queries of the visiting customers/consumers

Resolving consumers issues

On Job Training at the President Office

Duties & Responsibilities

Make sure all visitors and callers are dealt promptly, courtesy and accurately

Maintain visitor and caller logs

Answer queries from visitors and callers, and refers them to the appropriate person

Ensure visitors are made comfortable

Ensure mail and faxes are distributed to the appropriate person accurately and in a timely manner

CV of Vidyl Montecalvo

Receiving and directing incoming emails to the appropriate parties

Copy & Scan Official Documents as President requirements

Printing, typing, sorting documents and maintain filing system

Book & arrange meeting rooms and collaborative space and maintain tidiness

Support office managers and ensure that all administrative support are being met

College Cebu Roosevelt Memorial Colleges

Bogo City, Cebu, Philippines

Bachelor of Science in Accounting Technology

June 2015 to April 2019

Secondary St. Louise De Marillac College

June 2011 to April 2015

Bogo City, Cebu, Philippines

Primary Kalunasan Elementary School

Cebu City, Philippines

June 2005 to March 2011

Active Members of Junior Philippine Institute of Accountants (JPIA)

Unifast Scholar (College)

Class Honors’ Student (High School)

Class Honors’ Student (Elementary)

Status Single

Age 21

Gender Female

Birthdate November 10, 1998

Further information would be provided as per request.



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