MATTHEW WAMBOLD
*** ****** **** ***** • Bellevue, NE 68005 • 402-***-**** • ********@*****.***
SUMMARY OF QUALIFICATIONS
Adaptable, enthusiastic, and self-motivated professional with over 15 years of experience working with electronics and technology. I’ve had the privilege to work in troubleshooting, repairing and installing various hardware and systems while delivering customer service. Ability to identify solutions, set goals and do what I believe is right. Skills and abilities include:
Hardware & System Installation
Help Desk Support
Service and Repair
Documentation
Customer Service
Data Collection and Analysis
EDUCATION
Iowa Western CC, Council Bluffs, IA Metropolitan CC, Omaha, NE Associate of Science (2000) Associate of Science (Current) Electronic Engineering Technology Information Technology PROFESSIONAL EXPERIENCE
Wal-Mart, Papillion, NE, 3/2020-Current
Stock Clerk
• Unload product from trucks and unpack safely
• Stock shelves, racks, and bins with merchandise
• Take inventory and examine merchandise to identify items to be reordered
• Clean and sanitize restrooms and designated areas throughout store
• Help customers as needed with locating and loading items United States Air Force, Offutt Air Force Base, NE 8/2013-02/2020 Computer Analyst
• Provide user-level computer, printer, and various hardware end items for over 200 customers
• Provide user-level technical support core system and system applications such as MS Office suite and computer-related applications (Virus and Malicious) to enhance system availability, task completion and user efficiently.
• Assist in assuring user availability with network, email, and system security management.
• Install computers, monitors, voice over-internet protocol telephones and equipment
• Fabricate twisted pair computer cables of various lengths using T-568A and B with RJ-45 connectors. Configured wireless router as wireless access point
• Develop and organize the equipment inventory which allowed install details of location and serviceability, and provided 100 % accountability and safety of over 400 electronic equipment items
United States Air Force, Offutt Air Force Base, NE 10/2002- 8/2013 Electronics Specilaist
• Repair various fixed, semi-fixed, ground, airborne electronics such as radar radio, cryptographic, navigational aids and other related technical devices
• Apply knowledge of the practical application of operating electronic principles and theories
• Determine malfunctions and hold the required skill sets needed to perform proper maintenance repairs to a variety of electronic equipment
• Document test results and complete analysis on a variety of electronic equipment
• Perform routine and repetitive work on assemblies and subassemblies for classified, complex cryptographic equipment