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Medical Assistant Physician

Bountiful, UT
September 25, 2020

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Roberta Niemi

P.O Box *** Centerville, Utah *****

Phone: 505-***-****, Alt Phone: 505-***-****

Employment History

Medical Assistant/Out Patient Bountiful Clinic

Internal Medicine Clinic 03/2019

Salt Lake Clinic

Medical Assistant/Out Patient Salt Lake Clinic Float 03/2016/11/2016

Salt Lake Clinic

389 South 900 East

Salt Lake City, Utah 84102



Prioritizes (triage) patient needs, identified through phone, electronic and walk-in communication, in accordance with established guidelines, standing orders, and protocols.

Recognizes and appropriately responds to emergency situations.

Prepares and maintain examination and treatment areas.

Performs complete intake process as specified by physician or other providers (chief complaint, history, vital signs, height, weight, OFC, care process model data, etc.).

Administers screening tests to patients (i.e. visual tests, audiology, spirometry, EKGs, etc.) within practice type.

Assists provider with examinations, procedures, treatments and interventions.

Provides patient education as directed (content reflects specific MA training, guidelines, care process models, protocols).

Reports significant changes in patient condition or other pertinent patient information to the Physician.

Following provider instructions, demonstrates accurate, timely and efficient follow through with pharmacy refills, scheduling out of clinic procedures, obtaining, reporting and tracking of lab results, leaving phone messages and distributing faxes.

Medical Assistant/Out Patient Dermatology/Internal Medicine 02/2015 -03/2016 present

Intermountain Hospital Specialty Clinic

98 N 1100 E Ste 301-302

American Fork, Utah 84003



Scribe notes

Uses computer applications as needed to document patient history, physical and vital information into the medical record.

Orders supplies, and restocking as needed

Calls patients with results of biopsy, surgical procedures and other test results

Orders labs and an assembles necessary documents for pathology

Assists with surgical procedures using sterile technique

Performs complete intake process as specified by physician

Performs A1C for glucose monitoring

Anesthetizing for surgical procedures and biopsy's

E scribe prescriptions for providers

Provides patient education as directed by Physician

Suture removal and wound care

Medical Assistant/Out Patient Clinic 08/2012 - 12/2014

Albuquerque Center for Rheumatology

1617 University Blvd. NE

Albuquerque, NM 87102



• Prepare patients for infusions and diagnostic procedures such as recording temperatures, pulse rate, blood pressure.

• Check for lab results. Schedule new appointments.

• Ascertain changes in arthritis status such as increase/decrease/swelling of symptoms.

• Recent history chronology interviews to include; infection, illness, dental (abscess/surgery), and any other surgical procedures performed since previous infusion procedure or future scheduled infusion procedures.

• Mix medications according to drug protocol with dosage, start time of medication delivery on the appropriate medication label.

• Monitor patient every half hour or less during infusion, especially if new patient, or patient is experiencing a reaction.

• Independently provide nursing care after infusion procedure, and proactively schedule next appointment.

• Log medication and number of units infused in computerized medication log. Complete inventory log and verify medication log quantities match inventory supplies.

• Order drugs and supplies as needed independent of head RN on future appointment treatments over two week span.

• Empty biohazard waste and replace.

• Reconstitute and draw medications for administration by Nurse such as; Remicade, Actemra, Benlysta, Orencia, Reclast, Solu-Medrol, Rituxan, Krystexxa, Solu-Cortef, Simponi, Prolia, Benadryl.

• Spike and position IV bags for daily infusion needs.

• Coordinate with clinic representatives, and providers for prior authorizations, financial coverage, or assistance.

• Interface with all insurance companies.

Medical Assistant 01/2012 - 06/2012

Albuquerque Dermatology Associates & Cutaneous Surgery Center, PA

5310 Homestead NE, Suite 301

Albuquerque, New Mexico 87110

(505) 872- 4700

Clinical Responsibilities;

Assisting Physician's with surgeries, biopsies, laser hair removal, cosmetic Dermatology and Moh's micrographic surgery.

Anesthetizing for preparation before all procedures

Preparation for all surgeries using sterile technique

Preparation for Moh's procedures using sterile technique

Writing of Prescription for Physicians signature

Sterilization of surgical packs both for surgeries and for Moh's procedures

Triage for patients by taking and recording of vital signs, medical history review, preparing for examinations.

Suture removal and wound care after surgeries and Moh's procedures

Educate patient's on wound care

Calling patient's with Biopsy and Surgical results

Mailing patient's lab results

Calling lab for tissue pick up

Scheduling patients for follow-ups

Scheduling patient's for Moh's procedures

Patient Care Coordinator, Medical Secretaries 05/2009 – 08/2011

University Hospital

2111 University Blvd, 5th Floor

Albuquerque, New Mexico 87106


Coordinate with clinic representatives, providers and other applicable areas for Medicare, Medicaid, HMO’s etc for authorizations and approval for care.

Patient Care-Assist patients in locating departments, schedule and coordinate patient appointments; refer patients and families to appropriate services and resources.

Complete 96/72/48 process pre-screening specialty clinic appts., referrals and prior auth.

Coding - Abstract chart information and assign CPT, ICD-9, and HCPCS codes for purpose of predetermination or prior authorization.

Perform as liaison between clinic staff, providers, and the insurance company or other payers to coordinate financial benefits/coverage and prior authorizations.

Ensure documentation is complete and fax paperwork and pertinent medical documentation to insurance companies and other payers for approval. Document the final prior authorizations in the financial systems.

Customer Service – Acquire prior patient’s records, billing, referral information and lab results.

Patient Care – Assist clinical staff with routine non-invasive patient treatment procedures and initial screenings.

Medical Assistant University of New Mexico Dermatology 12/1999– 01/2009

University Hospital

1021 Medical Arts Ave NE

Albuquerque, New Mexico 87102


Perform administrative and clinical duties under the direction of physician.

Administrative responsibilities include scheduling appointments, maintaining medical records, billing, and coding for insurance purposes.

Clinical functions comprise taking and recording vital signs, medical history interviews, preparing patients for examination, drawing blood samples, and administering medications as directed by physician.

Assisted with biopsies, Moh's surgeries, cosmetic laser treatments, laser tattoo removal, laser hair removal, laser varicose vein treatments,

Education History

Completion Institution Course of Study/Qualification

11/1994 State of Colorado Certified Nurse’s Aide

05/1995 Denver Technical College Medical Assistant

12/2008 CNM 3 yrs College/Technical/Vocational studies- Nursing


Completion Issuing Organization Certification Title

02/2004 UNM Medication Certification

12/2008 CNM Medical Billing and Coding

01/2016 American Fork Specialty CPR Certification

2016 onward education xxxxxxxxxx

References available upon request

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