Manager Front Office

TRISHA SENGUPTA

Phone No (Mobile): 070********

OFFICE NO : 070********

B-3 KAMDOHARI NARIKELBAGAN POST

GARIA KOLKATA:700084

Residence(Mobile) 070********

E Mail:******.**********@*****.***

Career Objective

:

Take the opportunity to utilize my comprehensive knowledge and experience to enhance to the smooth running of hospitals and achieve the organizational objectives in an efficient and self-motivated manner.

Strength

:

Analytical, quick learner, initiator, enjoy new & challenging work, curiosity to learn & hard working.

Date of birth

:

29 th September, 1990

Father’s Name

:

Mr.Tridip Sengupta.

Marital Status

:

Unmarried.

Language Known

English, Hindi and Bengali

Nationality

Indian

Educational qualification:

Academic

:

Passed Madhyamik Examination from W.B.B.S.E. Board in the year 2006 with 50% marks

:

Passed Higher Secondary Examination from W.B.C.H.S.E. Board in the year 2008 with 63% marks

:

Completed Graduation in the year 2011 from Calcutta University with 65% marks.

Professional Course:

GROUND CREW COURSE(AVIATION),GALILEO from

HORIZON AVIATION ACADEMY

Area of Specialization:

Floor management, Coordinate patient about the test. Health checkup,Due payment Recovery .,Doctors appointment handling, Phone calls handling, Doctors chamber schedule handling,Registration desk management, Patient counseling, Internal marketing, Corporate patient Services

Extra Curricular Activities/ Hobbies/ Awards:

1. Listening to music, Singing, Playing synthesizer, painting, playing outdoor games etc.

2. NSS camp training at Netaji Nagar college for women

COMPUTER EXPOSURE (OPERATING SYSTEM):

M S Word, Excel, PowerPoint, Outlook.

Windows XP, Vista, 7, 8,10

Present Remuneration

:

Rs. 2,50,000 /- Per Annum

Other Facilities

:

As per company’s rule

Minimum Time required for joining

:

One Month

Current Employment: Since 4th April, 2015

The Organization B M Birla Heart Research Centre, Kolkata

Designation Floor Manager

(Official Designation: Sr Executive -Operations)

Working as a Floor Manager my responsibilities are as under:

1. Non- Medical management of Hospital floors, Bed Management

2. Discharge Co-ordination

3. OT scheduling, OT floor coordination, OT posting.

4. Feedback handling, patient counseling, service facilitation.

5. Data Entry,. Service order entry Management, Doctor fees entry.

6. Any other duties as may be reasonably requested from time to time by our Line Manager.

PREVIOUS ORGANIZATION PROFILE:

Sl.No

Nature of Organization

Designation

Period

Nature of Work

1

PEERLESS HOSPITAL & B.K.ROY RESEARCH CENTRE

Executive,

Operations

12DEC,2013-2ND APRIL 2016

Floor Management

2

MEDICA SUPERSPECIALITY HOSPITAL

Executive, Guest Relations

11TH JUNE,2012-12TH DEC,2013

Gust Relations, Patient Counseling.

3

K.P.C MEDICAL COLLEGE AND HOSPITAL

Executive,

PCS

2ND SEPT,2012-8TH JUNE 2012

All types of front office work, patient care services, registration and admission etc.

DECLARATION:

I hereby declare that all the above-furnished statements are true to the best of my knowledge.

(Trisha Sengupta)

Curriculum Vitae

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