Sales Customer Service

E: ************@*****.*** 347-***-**** A: *** East *62 Street, Bronx, NY 10451

PROFESSIONAL SUMMARY

Highly motivated Sales Associate with extensive

customer service and sales experience. Outgoing

sales professional with track record of driving

increased sales, improving buying experience and

elevating company profile with target market.

WORK HISTORY

Canada Goose - Brand Ambassador

New York, NY

02/2019 - Current

MCM - Sales Associate

New York, NY

04/2017 - 12/2018

EDUCATION

BMCC

New York, NY

Associate of Applied Arts :

Liberal Arts And General Studies

Trained and developed new sales team

associates in products, selling techniques and

company procedures.

•

Implemented up-selling strategies, encompassing

recommendation of accessories and

complementary purchases.

•

Kept business operations moving smoothly by

drafting sales reports, coordinating staff

schedules and managing opening and closing

procedures.

•

Met sales targets consistently for each shift by

positively engaging customers and delivering

high levels of service.

•

Worked with sales team to collaboratively reach

targets, consistently meeting or exceeding

personal quotas.

•

• Prepared merchandise for sales floor by pricing or TD / TERRELL DAVIS

Club Monaco - Stylist

New York, NY

06/2016 - 04/2017

Victoria's Secret - Stock Associate

New York, NY

05/2014 - 06/2016

tagging.

Engaged with customers to effectively build

rapport and lasting relationships.

•

Processed product returns and assisted

customers with other selections.

•

Delivered high level of assistance by locating

products and checking store system for

merchandise at other sites.

•

Answered customer questions regarding sizing

and accessories and explained how to properly

care for merchandise.

•

Educated customers on promotions to enhance

sales.

•

Liaised with customers and recommended

specific products and specials, aligning with

individual needs, requirements and

specifications.

•

Completed scheduled audits with efficient and

accurate approach.

•

Helped customers complete purchases by

moving heavy items, collecting payments and

bagging purchases.

•

Accepted delivered packages, verified products

and checked delivery totals to keep system

records current and accurate.

•

Readied items for sales floor stocking by affixing tags and preparing pallets.

•

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