Food Service Manager

Curriculum Vitae

Personal details:

Name: Mukesh Mevalal Yadav

Address: Room No.8, M.G.Compound,

Yadav Nagar, Kherani Road, Sakinaka, Andheri (E),

Mumbai – 400072, India.

Mob: +919*********.

Date of Birth: 2nd of August 1988.

Nationality: Indian.

Languages: English and Hindi.

Education level: Bachelors Degree In Commerce.

Hospitality work experience: 6 years.

Current location: Mumbai / India

Travelling Status: Will be travelling single status Skype ID: Mukesh.ydav619

Passport no: M5775296

Email address: ******.*******@*****.***

Personal profile:

• With a B.com. Degree, and several years of hospitality work experience, I am now looking for a managerial role. I am flexible to travel anywhere internationally, on single status.

• My key strengths include strong analytical and numerical skills, a keen eye for detail and quality, and positive communication and interpersonal skills. I enjoy working in a team and helping others to progress. At the same time, I work well independently.

Educational qualifications:

• I completed my Business Commerce & Accountancy (B.COM) degree from Mumbai University in the year 2010.

Employment history:

February 2019

Promoted as a Restaurant Manager in KA Hospitality Group.

• Pre-opening Nara Thai in Colaba restaurants. Also responsible for effectively developing, managing and leading the restaurant team to provide excellent service. Ensuring the highest standards of food and beverage service. October 2017

Working as Assistant Manager Restaurants in KA Hospitality Group.

• Managing Fine dining Nara Thai in BKC restaurants improving all controllable costs thereby maximizing financial performance. Also responsible for effectively developing, managing and leading the restaurant team to provide excellent service. Ensuring the highest standards of food and beverage service.

• Ensuring hygiene procedures are maintained, Health & Safety standards are maintained. Having an in-depth knowledge of all menus. Responsible for recruiting, training & developing restaurant staff. Dealing with and resolving guest complaints. Maximizing all business opportunities to drive sales. Communicating with the kitchen staff to ensure efficient food service. Advising customers on wine and cocktails selection. Liaising with the Head Chef to discuss and develop the menu.

April 2015 to August 2017

Worked as Assistant Manager Restaurants in Le Méridien Hotel

• Managed Fine dining and coffee shop restaurants, improving all controllable costs thereby maximizing financial performance. Also responsible for effectively developing, managing and leading the restaurant team to provide excellent service which results in number one in Guest Satisfaction Survey in the Asia Pacific and in Trip Advisor. Ensuring the highest standards of food and beverage service. Keeping control of food and labour costs.

• Ensuring of Marriott and Starwood hygiene procedures, Health & Safety and LRA brand standards are maintained. Having an in-depth knowledge of all menus. Responsible for recruiting, training & developing restaurant staff. Dealing with and resolving guest complaints. Maximizing all business opportunities to drive sales. Communicating with the kitchen staff to ensure efficient food service. Advising customers on wine and cocktails selection. Liaising with the Head Chef to discuss and develop the menu.

• Overseeing client Restaurant reservations. Organizing the daily and weekly roster for the Restaurant’s staff. Purchasing stock, supplies and negotiating best prices with trade suppliers. Ability to create a great atmosphere & be an inspirational host. Monitoring sales and then writing informative reports for the Le Méridien owner. Experience of managing people and driving business performance. Experience of organizing Banqueting private functions including parties and weddings etc.

Mar 2014

Promoted as a Banquet Team Leader in The Westin Mumbai

• I was responsible for training all new staff within the Food and Beverage department, as well as planning and executing an annual training plan for the entire department.

• In this role, I liaised closely with the Training Department.

• Major tasks involved for the department is Daily Staffing, Helping Managers in Duty Roaster and HRMS (Human Resources Management System) Staff allocation, Training new staff about brand standard, Maintaining Hygiene documents, Handling banquet operations smoothly, Handling Guest Complaints, buffet and bar setup creation for the restaurant as well as for banquets, innovating new ideas for Promotions Resulting Profit in the department also handling the Bar by maintaining proper inventory of all beverages including Wines & Spirits and also maintaining the beverage cost for every month.

• I was equally responsible for banquet HOES Inventory, Maintenance of banquet venues and hiring manpower supply from casual vendors (ODC) for banquet smooth operations.

Oct 2010 –

Joined as an F&B Attendant in the Westin Mumbai.

• Started working in Seasonal Taste Restaurant, helping supervisory by handling sections and provide excellent service to our guest.

• All of the experience gained from my studies and from my practical knowledge in terms of working with multicultural groups has really helped me to lead a team of many different nationalities, as well as dealing with the local culture and the demands of the international guest in restaurants and banquets. Award & Recognition.

• RVP Awards received Outstanding Care For Associates 2015 from Starwood Hotels

• Certified by the Ministry of Health and Human resource for First Aid Training on CPR & AED in Le Meridien Bhutan. (2016)

• In The Westin Mumbai Hygiene champion from F&B department during Hygiene audit and in LRA audit. (2012)

• Completed 2 years Apprenticeship course established by “THE WESTIN MUMBAI GARDEN CITY”, the brand of Starwood Hotels and Resorts. Passion &Interests :

- Modelling

- Travelling and experiencing new foreign cultures

- Sports like chess and pool

References:

Available upon request.

Personal:

I hereby declare that the above information furnished is true to the best of my knowledge and belief.

Thank you,

Mukesh Yadav

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