English: very good
(Read- Write – Speak)
Over 9 years of experience in the field of Public Relations and Marketing to assist companies in promoting products and services and building brand recognition through print and online advertising campaigns, direct marketing strategies and various communications methods such as press releases, blogs and social media posts, Currently looking for a suitable marketing and public relations opportunity with a established, innovative and expanding company.
First Takaful insurance company 2015 – 2019
Kuwait City, Kuwait
Marketing & PR Manager,
Develop all marketing & PR function in the company to build good relations with the surrounding environment, which includes government agencies, the consumer public, shareholders, the media and others With the aim increasing the company's sales and maintaining the highest quality of service provided to customers Acting Customer service Managers,
Helping the company to achieve the highest level of service and customer satisfaction, so it can compete in the local market By dealing with customer complaints and resolving them as soon as possible
Develop the Public Relations & Corporate Communication trough several things,
Issued Quarterly awareness insurance publication.
manage all media relation through publish all company news in local newspaper monthly
Organize an annual media gathering for journalists to keep them in touch to company performance.
Developing the E-marketing function,
Online Distribution & Payment Processing
Organizing all Corporate Events & Sponsorship to promote the company brand and ensure that the company brand image is widely known in the market.
Launch the marketing campaigns for the company's products and following up on their reflection on the company's sales.
Establishing business alliances with several types of partners to increase sales.
Supervising the contact center to achieving higher services levels, so the company can compete in the local market.
service improvement that responsible to lay down the service quality standards and communicate with the respective technical department also perform periodic monitoring of the actual performance with the quality standard and share feedback with the respective departments and management to improve the service quality.
Economic Editor, Al Watan Newspaper 2011 - 2015
Kuwait City, Kuwait
Team Player and essential part of the Economic editing Department of a Major newspaper in the state of Kuwait
Improving quality of content for the press through summarization and rewriting
Actively participating and covering in conferences & Symposiums
Preparing, conducting press interviews
Collecting and editing news and information
Analyzing various companies’ Financial data and use it for publishing
Flight Attendant, Royal Jordanian Airlines 2010 - 2011 Amman, Kingdom Hashemite of Jordan:
Travelled the world and served passengers, Took care of passengers’ needs, particularly those with special needs Accomplishments
Ensured that adequate supplies of refreshments and emergency equipment are on board
Demonstrated the use of safety and emergency equipment
light briefings on details of the flight
Yarmouk University 2006 - 2010
Bachelor of Art in Economics & Finance
TRANNING AND CERTIFICATION
Advance planning skills
Customer services workshop
Team building workshop
Interpersonal &Communication skills
Financial and economic analysis of economic projects Other
Member of the Culture and Awareness Committee of the Kuwait Insurance Federation