Assistant Executive

Felix Obajuwonlo

**** ******** ******, *** *****, NV 89110

C: 702-***-**** ********@*****.***

PROFESSIONAL SUMMARY

To create a dynamic working culture environment that embodies collaboration and communication to deliver excellent service basics to our guests and employees. SKILLS

• Experience in budget, labor analysis, and strategic management

• Opera PMS, HotSos, Kronos, Maximo, Timeshare Ware

• Fluent in both English and Spanish

• Knowledge of collective bargaining agreement

• Manage vendors as it relate to KPI

WORK HISTORY

MGM Resorts International – The Mirage

Assistant Executive Housekeeper/Linen Manager (March 2011- Present)

• Oversee department of 560 employees, 3,044 rooms, and $32 million budget

• Increased department awareness, engagement, and understanding of Continuous Improvement initiatives

• Instrumental in Creating focus groups to improve communication, collaboration, and promote best practices

• Increased interdepartmental collaboration by implementing Room Condition

& Guest Experience Group

• Delivered cost savings associated with Profit Growth Plan of 600K

• leadership skills by utilizing Leadership Competency tool kits

• Implement Strategic Plans to promote departmental growth

• Increased CSR and Foundation department participation

• Maintain annual goal of budgeted FTE’s at 440

• Increased recognition of employees by acknowledging anniversaries, celebrations, milestones, Workday feedback and Hero program

• Conduct monthly Linen inventory, partner with Brady for quality check. Mastercorp Inc. – Grandview Of Las Vegas

Assistant Executive Housekeeper Las Vegas, NV Dec 2009 – March 2011

• Maintained positive working relationships with Resort Management team

• Maintained proper inventory of housewares, chemicals, and supplies

• Recruiting and hiring of qualified applicants

• Performed daily inspections of guestrooms

• Conducted staff training and development sessions

• Oversee remodel of rooms, FFE budget, and staffing guidelines

• Increased RCI score from 4.5 to 4.65 in unit cleanliness

• Increased Medallia score from 8.8 to 9.0-unit cleanliness

• Promoted key drivers; budget, quality, timeliness, and customer service

• Maintained public areas and laundry

Treasure Island Hotel and Casino

Executive Housekeeper Las Vegas, NV Feb 2008- Nov 2009

• Created and implemented department budget goals

• Performed daily inspections of meeting space public areas, and guestrooms

• Maintained MSDS books and compliance of OSHA guidelines

• Coordinated scheduling, payroll, labor, purchasing and inventory

• Increased unit cleanliness score from 80% to 92%

• Performed interviews of applicants and performance reviews of employees Bellagio Hotel and Casino -Supervisor

Cross Trained as Assistant Executive Housekeeper Las Vegas, NV October 2005- Jan 2008

• Train new supervisors

• Inspect rooms and ensure that it meet Bellagio five-star standards

• Coordinated scheduling, payroll, labor, purchasing and inventory

• Coordinate monthly linen inventory and hotel supplies

• Performed daily inspections of meeting space and public areas University Medical Center

Patient Admission Representative Las Vegas, NV April 2003 – September 2005

• Verify patient’s insurance and collect patient demographic

• Assist patient to qualify for government assistance programs available with Clark County

• Collect insurance co pay as needed and when necessary

• Process patient for Medicaid

EDUCATION

Bachelors of Arts in History and Political Science,2000 Universidade de Sao Paulo, Brazil

Mater in Business Administration, 2006

University Of Phoenix

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