Customer Care Assistant

CURRICULAM VITAE

Hari Om Gupta Mobile No :- 097********

*/***, ****** **** **** E-Mail – ******.*****@*****.*** Near DBRAU Khandari Campus

Khandari, AGRA (U.P.)

OBJECTIVE :-

Intend to build a carrier with leading corporate of hi-tech environment with committed & dedicated people, which will help me to explore myself fully and realize my potential. Willing to work as a key player in challenging & creative environment.

EDUCATIONAL QUALIFICATION :-

● B.A. from Bundelkhand University, Jhansi (U.P.) on 2009

● ITI (Information Technology & Electronics) on 2011.

● M.S.W.(Master of Social Work) from UPRTOU on 2015.

● PGDCA on 2017.

COMPUTER CERTIFICATION :-

● Computer Course – ADCA & OMC

● ‘CCC’ from DOEACC.

EXPERIENCE :-

● Worked as Personal Relation Officer in RSBY Govt Project at Govt. Hospital Atarra, Banda from date 01-June-09 to 08-Aug-12.

● Worked as Computer Assistant at Deputy Director of Social Welfare (Govt) Department, Banda UP (DDSK) from 14-Nov-14 to 15-Apr-17.

● Worked as Customer Care Executive at Cyber Future Pvt. Ltd., NSEZ, Noida from 10-Nov-17 to 11-July-2018.

● Worked as IT Executive in Shalom Presidency School, Gurgaon from 27-Aug-18 to 05-March-19. o Managing students data on School’s centralized system. o Managing students & teachers attendance on School’s centralized system. o Maintaining student’s fees data on School’s centralized system. o Updating parents on Student availability (Arrival and Disbursal). o Follow-up with Teachers & Parents for pending Fees. o Follow-up with account team of total deposit fees on daily basis. o Responsible for Daily report on Attendance, student’s submitted fees till date and pending fees. o Responsible for all IT equipments of School (E-Learning System, Auditorium, CCTV, Desktop etc) o Follow-up with OEM (HP, Lenovo, Dell etc.) for faulty units of School. o Live Monitoring of School’s transport vehicles by Live Camera & GPS. KEY SKILLS :-

● Good Knowledge of Computer Hardware & Software.

● Hard working

● Courtesy and Honesty

● Flexibility/Adaptability

● Good learner.

PERSONAL PROFILE :-

Name : Hariom Gupta

Father’s Name : Shri Shiv Narayan Gupta

Date of Birth : 03rd January 1989

Marital Status : Married

Sex : Male

Language Known : Hindi, English.

Permanent Address : Atri Nagar, Banda Road,

Atarra (Banda)

DECLARATION :-

I hereby declare that the above-mentioned data are true, complete and correct to the best of my knowledge and belief.

Date:

Place

( Hariom Gupta )

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